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Newest reviews for Pinnacle Samui Resort & Spa

  • Antonio
    August 26, 2014

    Beach is wonderful. Rooms are ok.

    The restaurante...bad food...very expensive...unpolite staff. The breakfast is not so good.


  • Adam
      United Kingdom
    August 7, 2014

    Lovely location, clean and tastefuly designed buildings, calm sea.

    Food was average.


  • Phillip
    August 7, 2014

    The beauty of the resort has a simple but dream like set up The beach and facilities so relaxing great Australians French and German people very well taken care of

    It was a little old but well maintained The pool was well designed but had no final step into the it


  • Denis
    July 23, 2014

    Wonderfull hotel! This hotel should have at list 4 stars! Beautiful garden, swimming pool with amazing views! 5 stars! One of the best hotels on Koh Samui for people who want to escape from civilization!



  • Anonymous
      Hong Kong
    July 23, 2014

    The location is lovely. Beach magnificent. Quiet and peaceful. Breakfast good but rest of meals expensive and only of average quality.

    The staff never smiled at all. Everything seemed to be a chore for them. Restaurant food and beverages over priced and average quality. A 2 star resort.


  • Brendan
    July 21, 2014

    We enjoyed our stay at the Pinnacle. The rooms were a nice size (superior bungalow) and nicely decorated. The pool was fun for the kids and the beach was nice a quiet. No rush in the mornings to fight for the beach chairs. The lunch/dinner menu was good and the breakfast ok.

    Our only gripe with this place was the staff. They were uninterested and generally unhelpful (with 1 or 2 exceptions). When my wife arrived at breakfast on the 1st morning with 3 kids, the 3 staff members at the restaurant just stood and watched how she had to drag the pram up the stairs herself. This is just one example of a number of small incidents. Not the Thai hospitality we were expecting. For customer service this resort definitely gets a fail from me.


  • John
      New Zealand
    July 5, 2014

    The beach was fabulous. Could have basked in the ocean all day. Restaurant looks over the bay and the food is very good.



  • Michael
      Saudi Arabia
    June 26, 2014

    Location on the beach is excellent and the restaurant superb. Gardens are pretty and the rooms are comfortable.

    A little off the beaten track, would be difficult to find on one's own.


  • Anna
    June 17, 2014

    Don't use textile house slippers!!! It looks like a new package, but the hotel staff just wash it and pack in a new plastic bag. In this case dermatophyte cannot be terminated.


  • Maria
    June 7, 2014

    The Pinnacle resort is a very relaxing and beautifully set up hotel. The gardens ,the swimming pool ,access to the beach,the restaurant ,Thai massage ,what else would you like to have? It was pleasant stay. Definitely I will come back.

    I would like to drink a real juice for breakfast instead of cordial type drink,(especially that there are many good fruits available)and selection of herbal teas would be advisable. Air-condition unit is a little bit worn out and noisy, but still did the job!(just sitting on the veranda was not pleasant with the noise coming from it)


  • Peter
    May 28, 2014




  • Onno
    May 14, 2014

    Very friendly service. Beautiful garden. Nice, quiet location.

    Not the best price/quality ratio on Koh Samui.


  • Václav
      Czech Republic
    April 18, 2014

    Nice, large apartments in a beautiful tropical garden, helpful staff, very nice beach and a clean sea (!). Quiet zone, away from the crowds, discos and entertainment (which you can reach by taxi or tuc-tuc - recommended). You get good value for the money you pay. Most guests are from the German travel agency, but that is not a problem, besides the unusable „russian“hotels. Good and satisfied breakfast, and also during day you can eat here pretty well, or you use any restaurant in the neighborhood. But, if you want to try the gastronome orgasm, walk on the beach to right about 40 minutes to the beach restaurant (pub?) of Moonhut bungalows. Sea isn’t there so clean and also the resort is old, but has the best cuisine I have ever tried in Thailand. Start with the coconut soup and tamarind chicken and you will not be able to stop yourself. For the way back use tuc-tuc, it´s much easier.

    The only big minus is a shortage of sun beds on the beach. Part of the resort is also hotel, and there are more guests than sun beds. The Germans are very healthy, sporty, well organized and „morning“nation. If you want to have a sun bed for the day, you have to attend the morning race „ Hey mama, we have a sun beds! “at 7 a.m. It is forbidden to hold back the sun beds, but really nobody have controlled over it. I hope they will solve this problem since there is sincerely enough place on the beach for more beds. Another problem was that they haven’t a room for us for the first night (I understand they prefer travel agency which gives them more guests), but regardless they provided a nice apartment in a neighbor Cocopalm Resort (very pleasant, I can recommend it as well).


  • Markus
    February 9, 2014

    good breakfast buffet nice beach (clean, quiet and good for swimming) not too many people beautiful garden

    you have to come early to get a sun lounger on the beach shower pressure veerryy low restaurant a little bit expensive


  • Anonymous
    February 2, 2014

    Quiet environment, close to beach. Clean room and nice staff.

    Breakfast is kind of boring. The beach sand is not soft enough. Not many choices for food close by.


  • Teodoros
    January 28, 2014

    The bungalow was clean and nice, and the staff friendly and helpful. Breakfast buffet was very nice and the resort restaurant served good food. The resorts staff helped us with bookings and directions. The location is a bit on the quiet side, so if you're looking to party, you should try another resort. The lomprayah pier is close by if you're planning to go to Koh Tao or Koh Phangan.


  • Dee
      United Kingdom
    January 16, 2014

    Lovely big room with good air con. Helpful staff. Good location for Lomprayah Catamaran. Pick up from the airport.


  • Oleksandr
    December 20, 2013


    Poor communication with clients. They didn't answer my e-mail I sent before my arrival. The hotel taxi service is overpriced; at the street you will hire a taxi much cheeper. And wow: once I saw the hotel maid using my tiolet while cleaning the room...


  • Irina
    October 17, 2013

    Place, Garden, Beach, Room

    Staff, food.


  • Anonymous
    September 10, 2013

    Great breakfast buffet Directly on the beach Beach perfect for swimming Nice hotel area (looks like jungle) lovely bungalows The hotel is situated close to the Lompraya ferry pier, you can walk there in about 5 minutes, perfect connection to the islands! no noise of planes (we have been to Chaweng Beach too, where the planes fly close and loud)

    Not close to any town


  • Yannis
    August 21, 2013

    Just an all round excellent hotel. The bungaloes are clean, very comfortable and well designed. The gardens are beautiful and very well tended. Access to the beach is great. Feels like 4-5 star level accomodation. The restaurant has the best non-Thai food I had in Thailand.

    Nothing really, I could have stayed there longer.


  • Natasha
    July 23, 2013

    smooth pick up, cozy resort with plenty of tropical plants, and quiet beach.

    a long trip from home


  • Amanda
      Hong Kong
    July 23, 2013

    very pleasant to stay with clean long beach to stroll along and swim. The bungalow was also big and comfortable. Nice garden as well.

    occasional rain but for a short period.


  • Tory
    July 19, 2013

    Friendly staff, late breakfast, and wide beach



  • Tyler
    July 19, 2013

    Well kept property, good services, quiet beach

    Could add more services and facilities


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