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Resort highlights

Free parking


Tennis Court Fitness Center Spa
Show map Shangri-La Hotel, Chiang Mai

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Newest reviews for Shangri-La Hotel, Chiang Mai

  • Ali
    August 23, 2014

    luxurious profissional high standard great breakfast amazing room and view near to the night bazar and some other attractions



  • Anonymous
    July 29, 2014

    Do not get me wrong, the Shangri-La had a lot of good facilities. But, breakfast is not included in the rate, so we chose to upgrade to the Horizon Club for 1200 baht per day. Then we also got access to the Horizon Lounge. Western cusine got down prioritized in breakfast. They lacked bacon, the egg-queue was very long, they lacked grilled tomatoes and healthy options (except for porridge). The Horizon Lounge was full of noisy playing children, so this is no place to relax. The room and area was nice and clean. The floor staff (cleaning ladies, pool staff og service staff) was always really helpfull and kind (especially those in the Horizon Lounge).

    The hotell is used by a lot of school classes (read: A LOT of (american) teenangers), so there was a lot of noise, and pushing every single floor on the elevator. The reception decided to take 22 000 baht from my card without my presence or approval (I got a text from my bank about this), and I just do not understand why they did not let me know and decided to do this without my knowledge.


  • Anonymous
    July 20, 2014

    Spa- expensive and unfriendly staff.


  • Rozhaja
      United States of America
    July 11, 2014

    This hotel is amazing. It's so beautiful it takes you breath away. The surrounding area is not the best, at least when we went there was a lot of construction outside of it, but you could not hear a thing, you could just see it outside the window. We stayed here for a part of our honeymoon and they went above and beyond preparing the room for the day when we arrived. Everything was stunning, covered in roses, they drew a bath again with roses, bottles of champagne, truffles and a basket filled with exotic fruits. Their breakfast - included in the room price is by far the best we had in Thailand. Their executive lounge is also wonderful. You literally don't have to eat dinner, you can just go up there have a bunch of drinks and appetizers and call it dinner.

    Room service and the Chinese restaurant in the hotel are not good. We ordered pizza for room service - we were tired of Thai food after being there for over 3 weeks, and they made it with ketchup... so don't order room service.


  • Anonymous
      United Arab Emirates
    June 21, 2014

    Nice location


  • Alison
    June 18, 2014

    The pool, the room, the staff.. Everything



  • Angela
    June 16, 2014

    Upsold to club floor with daily breakfast. Very good lounge with view, good food, wine and staffs.



  • Sarah
      United Kingdom
    June 13, 2014

    Staff very professional and helpful. Beautiful pool. Loved Horizon Club Happy Hour! Felt very well looked after. Room lovely and very clean. Gorgeous beds. Excellent location being close to night markets. Can't wait to return.


  • Faris
    June 10, 2014

    Stuff very good and helpful


  • Reem
    June 5, 2014

    Restaurant was amazingly delicious. Pool was great. Night bazaar js just 5mins walk from hotel.

    The basin was blocked and we informed the staff but it was never fixed. Gym was poor for weightlifting athletes.


  • Anonymous
      South Korea
    May 30, 2014

    Very friendly staffs. Great hotel with nice location.


  • Mahmoud
      United Arab Emirates
    May 29, 2014

    Very clean and excellent facility

    Slow staff but very polite. They need to improve English communication to avoid any conflicts with clients.


  • Abdullah
      Saudi Arabia
    May 27, 2014

    The view facing the pool is out of the world. Very Nice staff. I asked to have the pool as private after work hours. they did help and I had it for 30 mins. I asked for honeymoon amenities, I got em!!

    The furniture is kinda old.


  • Marcelo
    May 26, 2014

    fantastic room and excellent staff service


  • Yuliya
    May 9, 2014

    Pleasant stuff and small details that's make all the difference


  • Anonymous
    April 17, 2014

    Location is good, close to the night market. Room is big.

    Breakfast is boring . And had not strong A/C.


  • Scott
    April 13, 2014

    Nice looking hotel, lovely gardens and pool area. Room are spacious, although we paid extra for a bigger room.

    Beds were horrible ! Staff cleaning, attentiveness wasnt up to expectation.


  • Juergen
      Hong Kong
    April 8, 2014

    Excellent and friendly reception, concierge and waiting staff. Very nice, spacious rooms, decorations in a tasteful Asian style. Kitchen of high standard and in both Asian and Western style. Cleanliness and maintenance standards generally very high.

    - Building site very close on neighboring lot. Response time of floor staff needs improvement.


  • Anonymous
    April 2, 2014

    Our 4th visit. Friendly atentive personell. Quiet atmosphere in the hotel and pool area.


  • Hassan
    March 27, 2014

    I want stay next tripe


  • Stephen
    March 14, 2014

    Very friendly staff and excellent facilities


  • Janice
      Hong Kong
    March 9, 2014

    The hotel has upgraded me to the horizontal floor, which was a surprise. The staff are friendly and helpful.


  • Ebru
    February 24, 2014

    location, barbecue buffet and the spa were perfect.


  • Jeffrey
      United Kingdom
    February 18, 2014

    The gym, the location and the beds are excellent

    They are building right next to the pool, lots of noise all day


  • Yen-ling
    February 11, 2014

    Love the swimming pool and the spa was great.


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