We were in a skyroom suite with outdoor jacuzzi bath which sadly was old, worn and dirty and the water we ran was brownish yellow. And most of the functions not working at all. The shower (outside access) was huge but alas, no water pressure at all and as such, unusable for the three day we were there - we had to use the jacuzzi shower head. Workmanship within the room were poor in places (particularly if you opened a cupboard and found signs of original workmanship inside, plaster, clutter etc). Soundproofing of rooms poor and street noise was bad, with a 'karaoke' style bar close by. The pool was too cold to use. There were burners in all common areas, giving off an overbearing smell of jasmine or similar, which were stifling. But the worse thing was the breakfast room/restaurant area with its dirty carpet and dirty table cloths on main tables (with swags and unfinished hems) which was a real put off for eating (coupled with the smell of burners also in this area). This could be a great space, but needs a total refurb and clean up. A real shame, as the hotel has charm and style in lots of ways, the rooms are large and airy and well styled, but some aspects were really quite unacceptable in truth. Location was out of town but only a few minutes ride, but we knew that and it wasn't an issue. Overall, a bit of a hotch potch of a place and in need of some attention to bring it back up to scratch but has the potential to be excellent.
This hotel must have been fabulous when it was first opened, but is now showing signs of neglect and need for investment and upgrade in some parts. A real contradiction, as some elements were excellent, and some a total let down.
Our room was spacious and the bed and bedding, furnishings etc were of good quality and very comfortable. Great window views on most sides of the room. The staff were friendly ad helpful, Guy (the concierge) being very personable. Breakfast was OK, the pool looked nice (but was really too cold to use), and the installation of jacuzzi baths (in the style of hot tubs but used as a bath to be drained after each use) could have been a real added bonus. The food and drinks we ordered were good. Despite the negatives, we had a good break here, but it could have been (and was expected to be) so much better. A great view of new year celebrations from our balcony over the city.