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Sugar Palm Grand, Hillside
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When would you like to stay at the Sugar Palm Grand, Hillside?
Top
Based on
255
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Matthew
With friends
Kent,
United Kingdom
October 29, 2009
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The location is great and the staff were friendly |
9 |
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Zambari
Family with young children
singapore,
Singapore
October 27, 2009
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Definitely, will stay in this hotel, the staff are very friendly and helpful. Have to walk up the hill to our hotel room. |
10 |
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Anonymous
Family with older children
Switzerland
October 24, 2009
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Easy pool access for the children. Free wireless Internet. Noise for construction all day long (October 09) from 9am to 7pm. Staff supervisor did not want to acknowlwdge it was a nuisance. |
6.5 |
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Alexander
Young couple
moscow,
Russian Federation
October 18, 2009
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brand new hotel (opened in beggining of 2009) well-designed in minimalizm style, good view, free internet, the price was unbelievably low, rooms with direct access to pools, 8 levels of enlighted pools still under construstion - sauna/steam is being built, no spa at the hotel, hilly location asks for patience when you wait for drivers who drives you up on a hill (guys are quite lazy) |
8.5 |
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Ray
Mature couple
meteghan,
Canada
October 15, 2009
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free buffet breakfast open until 10:30 am. golf cart rides to upper rooms. free internet no spa facilities, limited views. some other reviewers have complained about the amount of stairs to the upper rooms, which is true; however if you are a physically fit person it is not a problem. Not recommended for the old and the over weight. |
9 |
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Anonymous
Young couple
China
October 7, 2009
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I liked the design of the room and the decor. I also liked the optioned offered in relation comfort i.e. Jacuzzi and swimming pool easy access. I was amazed that the jacuzzi facilities is outside the apartment, where anyone in the public can see a guest take a jacuzzi bath! |
8 |
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Gal
Young couple
ramat-gan,
Israel
October 7, 2009
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we were upgraded to a pool access room - and that was great. the breakfast was good as well we were upgraded because our original room had ants.. |
8 |
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Michael
Solo traveller
Cronulla,
Australia
September 30, 2009
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I paid only 990 Baht per Night for a Hotel Room that was easily worth 150.- USD or more. some construction going on |
8 |
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Anonymous
Young couple
Singapore
September 30, 2009
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amazing design to fit into the hillside, and extremely well laid out. Warm and friendly staff, and the golf carts and drivers is a concept. Can be hard on the knee's up and down the ramps and stairs, maybe worth to warn elderly people, the golf carts are a life saver!! |
7.5 |
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Polona
Young couple
Maribor,
Slovenia
September 18, 2009
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It is a very nice hotel, worth every BTH. The staff are friendly, rooms are clean and comfortable. You can enjoy your holliday. |
9.5 |
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Goh
Young couple
Singapore,
Singapore
September 11, 2009
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The lap pool in front of my door step!!! The climb up to my room. But well there is always friendly staff to take us up using the buggy. |
9.5 |
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Krystle
With friends
singapore,
Singapore
September 6, 2009
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The rooms were exactly what the pictures on the website were. No hidden angles! The room was fantastic by itself with a bathtub in the Grand Pool View. The staff were extremely helpful and friendly. I'll be going Phuket definitely again and will choose this hotel again! hopefully for a good offer price. No. I really really liked this hotel. |
9.5 |
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Kathrin
Young couple
Iffeldorf,
Germany
September 3, 2009
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friendly staff and nice atmosphere There should be a greater variety of the food offered as breakfast. Unfortunetaly lots of things were under construction, steam bath and sauna could not be used (9-day-stay) |
7.5 |
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Maria
Family with young children
koh samui,
Thailand
August 27, 2009
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The decoration and the swimming pools. |
5.5 |
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Sara
Young couple
milano,
Thailand
August 25, 2009
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the design no elevator, big and stiff walk to reach the room, the house keeping was cleaning the room past noon and the travel agent in the hotel its very pricy compared to others for the exact some service |
4.5 |
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Kevin
Family with young children
Singapore,
Singapore
August 12, 2009
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Good value for money and thats all Hotel rooms located on the slopes of the hill and . Have to rely on buggy everytime you want to return to the rooms. Buggy drivers expecting to be tipped everytime you use them. You can also chose to climb the stairs and using the slopes everytime you want to get back to your room. Hotel staff (reception and breakfast staff) pretends they do not understand English even though I am sure they do and this becomes an excuse for them not to give you good service. Hotel reception have no initiative and have to be challenged to get the service needed. A simple request becomes complicated for them and difficult for you. Service from hotel staff is found wanting. One of the worst serviced hotels I've been to. |
5 |
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Sam
Young couple
Singapore,
Singapore
August 8, 2009
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Fantastic room, great view out over the pool, staff were flexible and considerate, only wished we'd stayed there longer! |
9.5 |
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James
Young couple
Claremorris,
Ireland
August 5, 2009
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Centrally located in kata beach area. def value for money place to stay on leaving the lobby area you have a lot of climbing to do to get to your room. grand if your young but if not would not recommend this place. |
9 |
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Elisa
Young couple
Jakarta,
Indonesia
August 3, 2009
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swimming to dircet pool with my room and enjoy the excellent breakfast I lost room's shower bath and it was charged !! |
9.5 |
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Jan
Young couple
Praha 8,
Czech Republic
July 27, 2009
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We had Jakuzzi room, but jakuzzi is at open balcony. We had pets in room (The ant in bed and more). In room are not tile, there is only cement. The rooms look how building ground. There is no posible parking motorbike. We check out in 5:00 AM and wasnt posible breakfast. This hotel is very bad. |
3 |
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Jason
Family with young children
Bonogin,
Australia
July 23, 2009
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Liked the fact we wre high up with spectacular views. Great to have your own pool that you could step out to. Some maintainence required around the pools. A bit dangerous around the pool areas. |
7.5 |
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Shane
Young couple
Galway,
Ireland
July 19, 2009
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Very beautiful hotel, nice and cheap and an amazing pool. There is no elevator and if you are staying at the top this is an issue, its a very steep incline and leaves yo wrecked. |
10 |
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Mark
Family with older children
melbourne,
Australia
July 14, 2009
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i liked it's proximity to the beach and shops and restaurants and the view from the sea view room you couldn't get a dvd from the library until 11:00am which wasn't convenient on rainy days |
7.5 |
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Eva
Mature couple
Dunakeszi,
Hungary
July 10, 2009
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The pool access, free internet, DVD in the room I missed flowers and trees. There were not enough sunumbrellas above the sunbeds. |
7.5 |
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Shane
Young couple
Galway,
Ireland
July 9, 2009
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An amazing pool, and wonderful rooms. Dvd player in rooms, bath looking into the bedroom, amazing Alot of stairs |
9.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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