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Newest reviews for Sunshine Guest House

  • Sarah
      Australia
    August 5, 2014

    Managed to use free wifi to find alternative accommodation when staff couldn't be bothered with our late check in anymore.

    Can't comment on facilities as we never actually got to check in but after agreeing a late arrival with bow via email we arrived at the guest house and no one was there to answer the door for us and waited for almost 2hrs but still nothing! Tried to email and call the owners but had no answer then and still no answer 2 days later as to why they left us outside in the middle of nowhere in the middle of the night, even though they knew we would arrive at the given time. After a 15minute (dark, scary) walk we luckily found some kind locals who assisted us in getting to other accommodation (ideo phuket hotel - who were very welcoming, near to the beach, cheaper and is a lovely hotel, would recommend) but others might not be so lucky as us to find kind people at 1am!! Awful!!

    2.5

  • Marina
      Australia
    July 30, 2014

    The owner Bow is very kind and helped us everytime we need. Very cozy place with a relaxing backyard and pool. In the bedroom we could enjoy the huge television and bed (for me it was perfect, but the matress is a little bit hard). Free transport to the airport.

    Everything was good for my necessities ( I stayed there two days waiting my friends arriving in the airport ). But if you want to enjoy the beach, the hotel can be a bit far.

    9.2

  • Marina
      Australia
    July 30, 2014

    Bow, the hotel owner, is very kind and help up with everything during our stay, we had some problems with a camera that we bought in phuket and when we ask her help, ate the same time she call to the store and tried to resolve for us. They provide free pick up from the airport, very nice breakfast served at the time you wake up, a cozy garden with pool and a huge bed and television in the bedroom.

    I don't have any problem there!

    9.6

  • Joanna
      Poland
    July 15, 2014

    Absolutely nothing

    Everything was just HORRIBLE!!! ESPECIALLY THE STAFF! First, they were drunk when we checked in and out. Secondly, we didnt get the key to our room, we had to ask 4 times before we got it. Moreover, once when we came back from dirty beach near the hotel we had to wait 30 min until they open , cus we didnt had the key ( it was 1 pm.....). Also when we wanted to ask about sth they were litening to the music on the headpchones. We didnt have a tolilet paper too. Just dont book it please. Ah, i forgot to write, dont use their taxi driver, he is more expensive than taxi drivers in dubai. Beds are not comfortable. From my airconditioner the water drops were falling on my bed . They even didnt gave me a sheet and new bedding. And phuket is the hell on this earth .

    2.5

  • Eduardo
      Uruguay
    July 4, 2014

    The owner is a very nice girl which made our stay excellent, even took us to have dinner and woke up to make breakfast at 5 am !!

    9.6

  • Rafael
      Brazil
    June 21, 2014

    the staffs are really nice and helpful, the place is amazing and quite, close to the beach with nice restaurants and massage.

    10

  • Milos
      Maldives
    February 4, 2014

    It is just perfect!

    7.5

  • Qiwen
      Japan
    February 1, 2014

    i like it cz the room was huge! the staffs are very friendly! She offered me if i want to use her bike, i didn't know if they charge or not! The dinner i had was tasty from the own's father's restaurant! The TV in the room was huge!!!! I liked the shower, too!

    The location is far to the beach and they don't sent u but the offer u if u pay! I had to walk all the way to nai yang beach! It took about 45mins i think! And from the beach i asked taxi to get my suit case, the driver said it was a little far! He almost wants to charge extra!!! Also i want to say there's no water service in the room!

    5.4

  • Norma
      United Kingdom
    January 28, 2014

    The place completely surprised us. We were expecting a small basic guest house and were warmly greeted and shown to a fabulous spacious room. Opening onto a pretty courtyard with pool. There were further pretty areas and the supper and breakfast were delicious. I'd like to keep it secret but they deserve to reap the benefits of a successful business!

    Nothing other than I wished we had more time there!

    9.6

  • Pernilla
      Thailand
    January 24, 2014

    I likes the service and friendliness of the staff.

    The Very hard mattress.

    6.7

  • Daniel
      United States of America
    January 24, 2014

    We never actually were able to stay in this hotel. This was the last place we were staying while in Phuket for a week and the manager emailed me 3 day before arrival asking for arrival details and after only 24 hours emailing us back canceling our reservation only 2 days before checking in. We do not normally check email on while on Vacation. It was only luck I decided to check it a day prior to find out we had no where to stay for the last night of our trip. This was a little stressful for a family with little one.

    2.5

  • Anonymous
      Australia
    January 9, 2014

    The bed was extremely uncomfortable, springs in the mattress very risen

    3.8

  • Duan
      China
    January 2, 2014

    I can not start to complain what we've been treated during the stay. But it is my responsibility to share real experience to alarm you all. There are only 4 rooms over there. We booked the most expensive room, Bungalow. 1. when we check in, owner said the AC is broken in the room, can not be used, so downgrade us to just regular cheapest room without bathtub and with NO REFUND. Later we found out all 4 rooms are packed with guests, they just lied in front our face. 2. Bad location, it located on the only main street, in the middle of no where. you can not go anywhere without vehicle. walking to beach is about 30mins! 3. The next day we need to go to airport, the standard check out time is 12 noon, the owner asked us check out at 11 and explained because of the next guest want to check in early! Why on the earth i should care, after what we been treated?! I would never never recommend this so called guest house to any of my friends.

    2.9

  • Johannes
      Germany
    December 16, 2013

    What can I say... this place is simply amazing. Jens and his wife Bow really did a great job with their guesthouse. The apartments are spacious, always clean and a real eyecatcher. Moreover the outside pool is just a few steps away and you can almost consider it as a private pool because it has never been busy with other guests. Take a dip in the pool at midnight?! No problem! Beside from the cool apartments one of the best thing about this place is its staff. Bow is a really friendly and caretakeing person who is always concerend about the wellbeing of her guests. She even picked us up from the airport at 23:00 since our flight from BKK has been delayed. On our first morning at Sunshine Guesthouse we had a quick chat with Bow where she answered all of our questions and even gave us some nice tips for leisure activities and dining. By the way... Bow is really fluent in English which helps a lot. Although we had to leave very early Bow and Jens insited on takeing us to the airport. The only reason why i would not recommend this place is that i don't want it to be fully booked when we come back next year.

    10

  • Anna
      Italy
    November 27, 2013

    I loved this Guesthouse. The rooms were beautiful (I stayed in a standard room one night and in the bungalow other few nights), with huge bathtubs, comfortable beds and a nice swimming pool just outside of the rooms. The Guesthouse's owners just couldn't be nicer; they gave me a lift from/to the airport and helped me in reaching the beach as well, and in general - they were very nice and helpful during my stay. The Guesthouse has a family-like atmosphere, which made my stay there very cozy. Would definitely recommend this place!

    9.2

  • Anonymous
      Germany
    October 16, 2013

    No Breakfast

    5

  • Anonymous
      Macao
    October 12, 2013

    Nice room, friendly staff. Quiet location.

    7.1

  • Daniel
      Thailand
    October 12, 2013

    Outstanding accommodation, well maintained with spacious, clean rooms. Easy to find direct on road 4031.

    9.2

  • Mark
      Australia
    August 2, 2013

    Very relaxed place -great location

    10

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