Suriwongse Hotel Chiang Mai    

Excellent location and staff.

So many Mosquitoes in the hotel.

Right next to the Night Market, very good location. They have a tourist office with very good daytrips and friendly staff

Could be more clean and breakfast without many options.

Location Rooms and bathrooms more than adequate. Breakfasts very good and cater for most tastes Staff helpful and friendly

Mosquitoes in entrance area, lobby and tourist desk. Swimming pool facility does not live up to hotel status. Swimming pool not really conveniant.

the location

Facilities

Location

Bit overpriced

הצוות. המיקום. היחס. ארוחת הבוקר. הניקיון. הכל!!! מעולם לא קיבלתי יחס אישי וחם מכל (!) אנשי הצוות במלון כמו שקיבלנו במלון הזה. כולם ידעו שאנחנו בירח דבש, שדרגו אותנו, פינקו ותמיד תמיד תמיד עם חיוך. מומלץ בחום!!!!!

good location & breakfast, staff are very kind.

the room is little old.

Nothing I had my stuff stolen out of my room

Nothing poor service and everything stolen out my room and speaking to staff this happens a lot

Great location close to all the action, we used this hotel as a stop-over from our jungle trek on our return back to Bangkok.

The hotel is undergoing improvements, there is no pool at the moment and some of the common areas are a bit grubby but our rooms were big and well appointed and it was great value for money

The location of the hotel is very good

The images used on your website of the rooms at this hotel bear little resemblance to the actual room that we had. On our return home we will be making a formal complaint directly to the company that operates this hotel. We will also be in touch with yourselves regarding this matter.We do not want to waste any more of our valuable holiday dealing with this complaint.We are not alone in our views. Many other hotel guests have had similar experiences. Please note that the superior room did not have a bath or sofa?? On arrival at our room there was a small piece of wood on the floor at the foot of the bed. After our 6 night stay the same piece of wood was still lying on the floor? On the evening of day 4 of our stay I had to go to reception to demand that our room was cleaned. Prior to my demand no cleaning had taken place in the room. The dust on the shelf was so thick on our arrival that my husband ran his finger down it - still there the day we checked out. On three separate occasions I personally had to endure a freezing cold shower as there was no hot water? I spoke to reception who arranged for a 'engineer' to investigate. The engineers conclusion was to tell us to let the shower/taps run for 10mins to allow the hot water to reach our room. At 11 pm that evening we had a hot shower!! This is not a 4* Hotel. It is currently being renovated, again, no mention of this on your web site. During our stay in Thailand we have used Booking.com for a hotel stay in Bangkok, which was excellent over the Christmas period, at half the cost of the Suriwongse, and our current hotel, also booked through your website is fantastic. We decided to extend our stay in Chiang Mai by two days and managed, through booking.com, to book a room at the hotel next door to the Suriwongse. This hotel was excellent with everything as advertised on your site. Booking.com must remove the Suriwongse from your website as it is false advertising.

The location was amazing! We were right around the corner from the Night Bazaar. The staff were phenomenal. They were so eager to please and friendly.

The pool and spa were closed due to renovations, and we were not informed before we booked.

The staffs were very friendly and helpful, and the service was just beyond our expectations. Although the exterior of the hotel wasn't much to impress (the hotel is still undergoing renovation), the room was great! We stayed in the family suite, which was spacious and clean and it is truly one of the best we had stayed in. We didn't have time to plan the trip before we were there, but nothing to be worried about because there is a tour desk right in the hotel.

Were signed up for the Christmas dinner upon recommendation from the staff, but we found that it was not worth the money. We felt that it was a rip off.

Extremely friendly staff! Couldn't do enough for us.

situated among the shops /restuarants/night bazaar. super friendly staffs . family room -very spacious and bright room

increase the variety of the breakfast

convenience of shopping

no comment

Location near town

The hotel services were poor and there many things that I didn't like like breakfast area was terible and food was bad . The room are deisigned badly with no place to put cloths the toilet is tiny and not comfortable etc .

Location and friendliness of staff. Staff are truly excellent, helpful and polite and very attentive. Cleaning staff did an excellent job of cleaning what was there.

This hotel is way past it's "use by" date. Once you are past the new lobby, it smells. A mixture of damp and very stale smoke and "dirty socks". The walls are basically marked beyond cleaning, the carpets are worn stained pices of rubbish and i would not run the air conditioner because of the amount of dirt around the outlet. I had originally pre paid for 7 nights non refundable. It was so bad I booked into another hotel and just paid the extra hotel costs simply to get out of Suriwongse. NEVER AGAIN!!!

Nice hotel and near

very good location, right in night bazaar area, near old city. staffs friendly, enthusiastic & helpful room spacious, very clean, comfy, facilities of high standard,

not much choice for buffet breakfast

The staff from the hotel were helpful and friendly. Our pick-up was on time and the 10 mins ride to the hotel was delightful in the mini bus. Upon reaching, the staff had all the documents ready for me to proceed with check-in. I completed my check-in in less than 10mins. A staff from the hotel followed us to our rooms and clearly explained how the switches operated and numbers to call if we needed more help. The beds and pillows were comfortable to sleep in. The rooms were nicely maintained and cleaned daily. We were given complimentary bottles of water each day. The rooms were sufficiently sound proof as we had good night sleep and noises could not be heard. I was surprise when the front desk told me the rooms were not newly renovated but were at least 5 year old. Definitely well maintained! The hotel is conveniently located as the night bazaar was just outside on the main road. There were a few restaurant surrounding the hotel. Starbucks, McDonald's and Burger King are also available. Boots is also available about 5-10 mins walk away. Numerous massage places are around the hotel. No worries if you need a massage during the night. Private taxis, tuk tuk and hotel vehicles are readily available outside the hotel if you need to travel abit further. The breakfast provided by the hotel was good and they made the effort to keep the trays filled up. During my 3 nights of stay, I've noticed the hotel actually do have their selection of food changed. So no worries about having to eat the exact same thing everyday. There is a tour desk available at the hotel lobby should you need to arrange for a day tour.

The pool was not available during my stay. We had to take the hotel transport to another location for the pool. The transport is only available from 10am - 4pm at 2 hour intervals.

Location was excellent

The hotel was older than displayed on the website and undergoing renovations that looked to progressing at a very slow pace.

The room and bathroom were both very spacious and well equiped. The room included a large L-shaped sofa. Staff were particularly efficient and I was surprised at how good the breakfast was - catering for European favourites as well as Thai and Chinese. The hotel is ideally located for the night bazaar.

It was very nice and clean hotle ,it was near to night market,Also its near to Arabic Restrunets

I have stay in this hotel before , I don't feel good and convenence now it's because the main entrance and the hotel reception move to the back side road. I stay one night here. After my visit to MeiSai ,I returned back to Chiang Mai I stay in DuangTawan Hotel for 2 nights , best and good hotel . Thank's You.

Good