Moevenpick Resort Bangtao Beach Phuket  

Was Very quite and the hotel staff trying to do anything to make us happy.

No activities for children

We booked a garden suite but were upgraded on arrival. The pool villas are spectacular, staff are friendly and helpful, great location and nice restaurant.

really no issues except for checkout which took 45 mins as the poor guy wasn't sure what he was doing. He needed back up!

Our pool villa was beautiful, spacious and very comfortable

The fact that they charged 1800 Baht for the taxi service from the airport when the regular taxi we ordered for the trip to the airport cost only 700 Baht. Also breakfast was expensive, although very good. I think they would do better if they didnt take advantage of the fact the hotel was far from everywhere, and understand that this is a flaw not an advantage

The facilities are absolutely fabulous. Everything is perfect and well thought through in terms of design and comfort. Not a speck of dust anywhere.

They need a shuttle to Chern Thalay. Just a tuk tuk that runs back and forth like the hotels in Bangkok do. Wouldn't cost much but would make a world of difference. When you use the Laguna Shuttle you always feel like you are trespassing and they get resentful.

Arranging all Furniture inside any Hotel Units

Moevenpick Resort Bangtao Beach Phuket was a hotel that the management of The Palm Beach Club changed. All facilities, equipment, and the adornments, etc. had been succeeded. The quality is very high. The hotel service of Moevenpick is Western atmosphere. It was usual hotel service. It confronts, Amanpuri had butler service and we were able to be spent very comfortably cause Amanpuri were valuing the hotel guest's individual correspondence. When it likes fine service that seems to be Thailand, Amanpuri might be more suitable. However, the service of Moevenpick was also comfortable in a necessary fineness. We stayed in Penthouse with jacuzzi. We were able to look at the beautiful sun set in the Andaman sea every day. I think the view from the balcony in the room to be the world top class. It was wonderful. And the hotel pool has the bar. We could enjoy drinks and snacks in the pool. Our children were pleased to have enhanced the kids menu. The hotel managed the beach club in the coast 2 minites walk from hotel. The hotel guest served the bath towel though it was the public beach, and it was very convenient. Althougth Buffet breakfast had gone, we enjoyed breakfast by the room service because the view from the hotel restaurant was not good, restaurant was in the building and was in very closing space. All staffs were kind. The attitude toward helping and taking care of the customer is also good. Finally, the room was wide, and cleanness and the amenity were wonderful.

The hotel staff forgot the reservation of our arrangements car on the final day. Therefore we are getting indignant very much, because we delayed the arrival at the airport 30 minutes. Wee confirmed time of dispatching cars three times while we staying. I wants hotel to arrange accurately because it is important time.

The hotel is very new so it lovely and clean. The hotel staff were friendly and very attentive at check in. Pool is lovely and relaxing, there were not so many people staying at the time we were there so sometimes it felt like we had the entire pool to ourselves/

We stayed at the Hotel for just over 3 weeks, and considering the very low occupancy I was expecting a welcome hello from the Management who we saw many times, but they seemed to more interested in asking the staff to collect the leaves from the ground. There should have been more of a welcome to our newly managed hotel from the Management.

The room was very nice.

The breakfast was way overpriced and not a very big selection. My young children did not really have options...we took cabs and ate away from the resort practically every meal after giving it three chances. The location is horrible for reasonable food and shopping options. I do not recommend this resort for families with young children.

The two bedroom suite with private pool is awesome.

Too far away from central, shopping areas.

It's good for families with children

It's little far away form most activity

The hotel was set at a private and quite location, which my family enjoyed very much. This is my first time to Thailand, and a fourth time for my son! Strangely, the hotel was quite vacant with guests when we checked in. I found out that the hotel was a reopening and upgraded from the "Palm Beach Club" (previous name). Me and my family stayed at a two-bedroom suite with a private pool! Our room had a view of the sea and the lotus restaurant. The room was very clean and the furniture was an infusion of modern and traditional Thai styles. I very much enjoyed my stay!

-+ Be cautious as some taxis will not know where the hotel is! Try saying "Movenpick Residences Laguna Beach" instead of Bang Tao Beach... Our taxi driver had to stop at a travel agency to get more directions!...

Rooms and Staff were pristine

The room. (Garden suite) Spacious, very nice design, comfortable in all ways.

A'la carte breakfast is not what we expect in a five star hotel. A good buffet is what we want.