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Newest reviews for The White

  • Anne
    August 24, 2014

    Location would be good for people wanting to be right in the party area

    For the price paid I would expect better. Bathroom was dirty (mildue/rust), the pillow was covered in mould. Pretty sure there was blood stained on the floor.


  • Anonymous
    July 27, 2014

    'The White' is a good place to stay for anyone really. It's central, close to the beach, the pier and everything. I enjoyed my stay here. I thought it was good value for money. It was clean. It isn't a very posh place or anything but it is perfect for young people or if you don't plan on spending much time in the room, but even at that the room was nice.

    The staff didn't speak English, that isn't a necessity but it was really difficult to communicate. They tryed to charge us extra for everything. You have to be stern about paying the pre-agreed price for things. Don't get your laundry done here as they will try overcharge you.


  • Curtis
      United Kingdom
    June 22, 2014

    Standard room, what you expect for the price

    Nothing really, but just for a little bit more money you can get a lot nicer rooms else where with breakfast and a pool


  • Anonymous
    June 22, 2014

    Location Airco Bed was a little hard but not bad

    Room looked old, everything was worn down. Certainly not good value for money but I guess it's normal for Phi Phi. We booked based on the hotel's photos, but they are misleading.


  • Helen
    June 10, 2014

    Prime location to all the party scene

    Staff not on site 24/7 Security was lax although the town was relatively safe (the only thing that separated our room from the outside was the door). Bed bugs everywhere! My legs are now covered in bed bug bites.


  • Sandra
    June 8, 2014

    Nice location

    Absolutely nothing like the pictures with regards to cleanliness. balcony was in front of the garbage.


  • Kate
      United Kingdom
    May 23, 2014

    It was very quiet given it's location.

    Room was a very basic and a little claustrophobic, because the window/small outdoor space looked onto other buildings & junk.


  • Intan
    May 20, 2014

    i like the villa balcony, the room deco & toilet, the location of the hotel is quite conveniences for me

    The toilet bowl is not clean, the air con is sometimes not functioning well & the pillow is too thin


  • Jessica
    April 22, 2014

    The pillows were not comfortable and too big


  • Anonymous
    March 31, 2014

    safe and very convenient location

    facing the bar and very noisy in the evening.


  • Jack
    March 24, 2014

    Location is good (even when in phi phi it´s all 2 minutes away). It´s clean and if you get the rooms from upstair they are really big

    dont get crazy trying to book anything in advance, you can get something as good or better than this just ask the guys at the pier... wifi doesnt work everywhere...


  • Lenka
      Czech Republic
    March 20, 2014

    Simply room very close to beach and nightlife

    No security in hotel during the night. Sometimes we found big cockroach in our room.


  • Anonymous
    February 24, 2014

    Location right in the middle of town, 5min walk to the beach. Airco and even a fridge in room are nice to have and make hotel good value for money

    Room with no windows, shower wasn't fantastic


  • Nor
    February 23, 2014

    The things that i like bout it was the location which is near to the pier. Dats it

    The price is so expensive. Not worth it with the price that i paid. The room was small n tidy.. theres no other facilities other than our room. The staff is not so friendly.. kind of having gold in his mouth.


  • Suzanne
      United Kingdom
    February 16, 2014

    I've visited Phi Phi approx 12x over last 5yrs. The White 2 (note there are 2 locations) is the best there is on Phi Phi. Reviews understandably talk about occasional roach or blocked drain however it is unfair to mark the property down for this. Phi Phi is a basic island. If they stayed elsewhere on Phi Phi they would get much worse - trust me I've seen it! Only places I would recommend are The White 2, Orange Tree or Pirates (but the latter is noisy).


  • Anonymous
    January 27, 2014

    Nothing! Waste of money!

    The staff is terrible! An arrogant girl who is sitting there with her feet on the desk and listening to her music. Not motivated to be of any service to anyone. The hotel is located in a small alley which you really need to look for. The hotel is not the White but the White 2 which is a bit further away through the labyrint of streets than initially indicated on the website. And no staff of The White 1 to be of any help.The bungalows are just extra rooms which they have built on the roof of the building. So NO BUNGALOW just rooms. The shower which is green of filth is covered by plastic rests of an old plate as a roof. Wind, musquitos and sand blowing in freely. A double bed is just 2 single beds put next to each other (which I can do myself). Dirty towels. My room was not cleaned once in the 4 days that I stayed there. No glasses in the room and when I asked the reception for this she just said no while I could see a number of glasses behind her. But the most irritating is the loud music of the bars in the direct vicinity which goes on till early morning. Briefly, this is really not a hotel which should be presented on or any other site. This is a good example of how staff can ruine a hotel. So an advice to the managment: fire your staff and hire new ones!


  • Anonymous
    December 28, 2013

    the location - it was close to the beach and the bars, but still a bit outside and more or less quiet

    the staff was very friendly and let us leave our luggage behind the reception counter on departure day. however as the receptionist is sometimes not there and the house is not locked, it would have been great to have a room where to lock the luggage.


  • Jisu
      Hong Kong
    December 26, 2013

    Wifi was very strong, staff were friendly (both at white 1 and 2) we were given options for either white 1 or 2 (white 2 is closer to the beach) clean beddings, okay bathroom. Very adjacent to the Loh Dalum beach.

    We saw a cockroach, many mosquitoes, barely any toiletries were in the bathroom. Bathroom sink was blocked but the plummer soon came and fixed it.


  • Sharon
    December 16, 2013

    The villa is good but not as well-kept as should be

    No toiletries were provided Did not mention whether it was White 1 or White 2 Was not at all value for money Not as close to the beach as mentioned on their site


  • Joel
    December 12, 2013

    Good, big and clean room, with nice ac and wifi. Good location near almost evrything.

    Noisy in the night, since it is close to the party zone. Sometimes wifi was down for no particular reason.


  • Natalia
      United Kingdom
    December 12, 2013

    Great location. Room was clean and fresh. Comfy bed.

    Only one set of keys per room and reception is closed from 7pm until 6am.


  • Fabricio
    November 27, 2013

    Good value for money, I guess it's a good option if your looking for something very simple.

    Staff is not very friendly (The White 1 seemed more friendly, but also more noisy). No room cleaning, no breakfast.


  • Anonymous
    November 23, 2013

    The big room

    The receptionist did not speak english


  • Miranda
    November 12, 2013

    The hotel is in a quiet area of town - about 10 minutes walk from the ferry. so if you want to sleep at night it is possible.

    I booked a room with 2 beds as we are mother and daughter travelling together. We were moved between 3 rooms in the first day. In the first room the aircon was broken and there was only 1 bed, the second room again only 1 double bed. Finally we were shown to the room we should have been put in right from the start as the staff had confused our booking. All rooms smelt of mould. The hotel is overpriced for what you get - but i suppose the whole of phi phi island is overpriced for what you get.


  • Anonymous
    November 11, 2013

    Internet is free, the bed is big.

    Location quite far from pier n no signage directed to this hotel.


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