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Newest reviews for Tonsai Bay Resort

  • Ashley
      United States of America
    August 31, 2014

    Besides everything? The staff and all the locals we ran into we're super friendly and helpful. Gorgeous location. Tonsai is the place for those who love rock climbing.

    During low season, the whole island only has power from 5pm-9am.

    7.9

  • Liberty
      United Kingdom
    July 24, 2014

    The location is beautiful, very relaxed beach and the villas set slightly back into the jungle, our bags (and us) were taken on a motorcycle to save us walking, though it wasn't very far at all. We saw wild monkeys! It's So close to Railay, we hired a kayak for 300thb(£6) and paddled over. The rooms were well presented and all staff were very attentive. Wasn't too commercialised, very relaxed and not full of tourists!

    Need to be advised electricity and wifi is only available 5pm-9am, but not a problem once we knew. Make sure you leave plenty of time for getting a boat back to Tonsai, they only go if theres a decent amount of people (4-8)

    8.3

  • Santa
      United Kingdom
    June 28, 2014

    Overall the hotel is located in a great place,climbing and kayaking opportunities,great bars and locals

    The host was a bit too chilled,no electricity for most of the day time,difficulty to get back during night time from railay beach,toilette wasn't in a good working order

    5.8

  • Laura
      Thailand
    June 26, 2014

    Beautiful scenery, nice rooms, decent beach

    Staff not very friendly or helpful, rooms are a bit far from the beach, a lot of the area was closed during low season

    6.7

  • Walter
      Australia
    June 10, 2014

    We didn't like anything about it in fact we left 1 day earlier because we were very uncomfortable, these people don't deserve to have any customers and get their act together and clean up the resort and smile smile smile, after all tourist pay their wages. Absolutely disgusting.

    2.9

  • Richard
      United States of America
    June 6, 2014

    Excellent views, great bungalow, big lizards running around, monkeys, climbing, and a laid back bar.

    Dirty in areas, but not in the bungalows. Getting off the beach can be a pain, because you need 8 people in order for the boats to leave, otherwise you must buy a private boat ride.

    7.5

  • Guadalupe
      Argentina
    June 3, 2014

    the room was really clean and nice. Staff was ok. Breakfast was good

    is not about the room but about the place. Is a beach for climbers so it is not really prepare for other type of tourism. Backpack is a must, we took luggage and it a real pain!.

    6.7

  • Anonymous
      Brazil
    May 25, 2014

    Fare enought for the price, the rooms are very clean and confortable. Nice location, basic breakfast.

    During low season, they cut off electricity from 9am to 5pm. So, don't expect to stay at the room during this period. With no air-con it gets really hot.

    7.9

  • Lenora
      Belgium
    May 7, 2014

    Room was cleaned every single day and we got new towels each time. Woman receptionist was very helpful, the staff of the restaurant also.

    Tonsai Bay is for rock-climbers, beach is better at Railay bay. Gardeners were using pretty noisy grass cutting machine once in the afternoon when we tried to relax. In low season there is no wifi and electricity during daytime.

    8.8

  • Claudio
      New Zealand
    May 7, 2014

    Just the place where it is

    Nobody tell us about there is no power from 9 am to 5 pm. (Then we didn't have air conditioner, fresh drinks! in a place with 36 degrees) The reception stuff is not having good manners, they don't treat you as a guest, and they don't tell you the truth not helping you. The boats are arriving to the beach rarely, there's no pier, then you have to carry the luggage from the boat into the water. If you need to take one of these, then you have to walk to the end of the beach (500 m) (with no help) and get up to 8 people to travel, other wise you will need to paid the full amount (THB 800, around USD 25) every time you go away. There's no ATM, no shops...only small places where you have to really pay much more!!! If you like to swim, there's to many rocks. Big boats tours, or speed boats are departing from Railey Beach (next beach), then you have to pay a boat to get there. In summary, this place is not advisable. If you want to go, just choose Railey where everything is available (power too), and more clean, with a beautiful beach for anything (no rocks).

    3.3

  • Piyawan
      Thailand
    May 5, 2014

    The hotel is beach front and located right at great rock climbing spot. Beach is good during 5 p.m. until noon of the following day. Very nice relaxing bar and tasty restuarant. Room is ok considering to what we paid. Staff was helpful.

    Breakfast is poor. To me this place looks like backpacker place. Better to stay at Railey west if you don't feel to be in hippy style.

    5.8

  • Azhar
      South Africa
    May 4, 2014

    Location on the beach. But rooms were far up the hill.long walk to rooms. Staff at reception were lazy and not willing to help. Location was good. Relaxed.

    Staff lazy and not intrested in their work. Rooms were far up.promised rooms neaeby but never happened. Hard to reach at night and at low tide. Its off the main land so can reach only with long tail boat.

    5

  • Nikita
      Poland
    May 4, 2014

    Location on tonsai beach.

    Breakfasts - really bad thing. Luckily there is a plenty nearby places to eat. There is no electricity 11-17PM so if you would like to charge smth do it before.

    6.7

  • Denis
      United Kingdom
    May 3, 2014

    The location and the accommodation itself were very good

    -Wifi was not available 24/7 -Staff put on a smile but still didn't seem like they wanted you there -Hotel was not very flexible -The breakfast was appalling -It is not a resort. The term is used very loosely. -Some essentials were taken from my room and probably put in the bin when they cleaned the room. (Plasters, as there were no decent ones available in the shops in the enclosed area)

    5

  • Anonymous
      Australia
    May 1, 2014

    It was the only place we could find in tonsai Bay in April with 24 hour air conditioning. It was right near the beach, restaurants and rock climbing area. A far better location than dream Valley resort where we stayed when we first arrived. Tonsai Bay is slightly less in the jungle and more sea breeze so you're less likely to get attacked by mozzie on leaving your room than up on the jungle path where dream Valley is located. When the room was cleaned the sheets were changed every time which was excellent. We liked how our room was at the bottom of the resort rather than further up the slight incline, made it easier with a pram. We went for the slightly more expensive rooms out of the 2 options. If I had to go back I would stay here.

    The bathroom doesn't seem to fit with the rest of the room as the bathroom seems really old, the sink was leaking underneath and there was just a big hole in the floor for the shower drain. So the bathrooms could definitely do with a refurbishment. When the lady was at reception she was nice but the 2 other men that sometimes manned the front desk were useless and really unfriendly. There was often a mozzie in our room so it was good to be provided with a mosquito net. We all got sick at tonsai and heard that 50% of visitors do. Something to do with lack of electricity and therefore refrigeration or the masses of flies here. If you want less flies, mozzies and sickness stay at railay. Tonsai is better for bob Marley music bars on the beach (and people lying around in them), rock climbers getting together, cheaper food and budget accommodation.

    7.1

  • Anonymous
      United States of America
    April 29, 2014

    The uniqueness in the room

    The location was a bit off...wish we just stayed on west or east railay and we got food poisoning. Unfortunately, we heard from other travelers that tonsai is known for food poisoning :-(

    4.6

  • Linda
      Denmark
    April 28, 2014

    The bungalows are okay, with okay bathrooms. Nice beds. The beach is not as beautiful as many other beaches, but is still a super nice and relaxed place to be, and it is a beautiful view :)

    The location of the bungalow was a long way from the beach. The man at the reception desk was very offensive and rude! We actually moved one day before even though we had payed for the bungalow, because he was so stupid. We didn't want him to ruin our last days in beautiful Thailand.

    4.6

  • Anonymous
      United States of America
    April 27, 2014

    Great location on Tonsai and definitely the best value if you want a nice AC room.

    9.6

  • Simon
      United Kingdom
    April 20, 2014

    Fantastic location and the rooms are spacious and air conditioned.

    Many of the staff were unhelpful and seemed disinterested. It seemed like they didn't want to be there.

    7.1

  • Neal
      United States of America
    April 15, 2014

    Casual, small, intimate setting, with excellent beach access and less of a resort feeling than many. Adequate accommodation and one particularly good restaurant.

    The beach is full of volcanic rock, so while beautiful, hard to swim in any serious way. One can get to Railay Beach, but the best way for that is to swim, or walk over a small cliff mountain. This is all ok, but should be clear to a would be traveler.

    6.3

  • Anonymous
      Australia
    April 14, 2014

    Hard pillows mould on the walls needs more privesy on verandas

    5.4

  • Teemu
      Finland
    April 8, 2014

    Location was fair and breakfast too. We honestly don't have nothing good to say from this place! Sad to say but we were counting the days to get off this place.

    Oh my, how to start.. We stayed here for 3 nights in mid March 2014. The Staff: there were only one guy (worked at the restaurant) who smiled. The staff were very dull and showed commonly angry faces. We found it strange, after all Thai people are so nice! The couple who seems to own this place have no customer service skills at all. And the staff in some how was kind of feared of this couple, or not able to make any decisions and seemed to be unhappy. I deared to ask one additional toilet tissue portion for our bungalow and we didn't get it. The male owner(?) got very angry and was jut repeating that they provide 2 toilet tissue portions. Well they didn't provide that portion, and I had some issues with my stomache. Not that cool. This was just an example how things work out in this resort. I would never-ever recommend this palce to anyone. Just cannot understand how they can afford to act like that. Afterall, we were fair and easy customers and did not make any trouble.

    2.9

  • William
      United Kingdom
    April 8, 2014

    Location

    A bit pricey

    7.5

  • Mark
      China
    April 8, 2014

    Hotel location is very good. Living enviroment is quiet.

    No satellite tv, the tv signal is very poor and tv channel is poor as well.

    6.3

  • Qiong
      China
    April 4, 2014

    Facilities and room services are good. Staffs are helpful. Nice restaurant and bar by the beach. Really like sitting there and enjoying the peaceful surrounding views. Tonsai is an isolated beach thus not crowded. But unfortunately the beach and sea is poor. May be excellent for high level rock climbers but not for beginners.

    The room is overpriced for me since facilities and services seem quite basic. Go in and out of Tonsai is inconvenient when you find Railay beach on the other side of the mountain can provide you more choices to plan your activities.

    6.7

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