FuramaXclusive Sathorn - Silom  

The hotel is not recommended at all.1, when I checked in around 8 pm, no one helped on the luggage, the front desk staff was very unfrienndly and inefficient although there was no other customer. 2. The room was dirty, water stain in the bathroom and hair everywhere. 3. Like all the guest said the shower was not hot at all!4. When I requested for early check out due to the hotel bad situation the hotel insisted to charge me 8000 baht for only one night(the original price was 2000), the only reason was I did not stayed as I booked. Try to image, who is going to stay in such hotel for any longer!!

The staff were very helpful and we were upgraded to corner room. The room was spacious and really well designed. The location is great and very handy.

They can improve their service by providing hand towel and two tooth brush instead of one (when we clearly stated that there will be two persons in the room).

Was our first visit to Bangkok and picking out a suitable hotel from a list of 100s was hard. Feel lucky to have made an excellent choice that enabled us to have a very relaxed vacation. - Very courteous, professional, eager and responsive staff - Provides excellent value for money, and high-star facilities - Conveniently located close to the SkyTrain station (2-min walk) that allows access through the transport system interchanges to most part of the city. Siam - the center point of Bangkok - is only 3 stations away - Quiet neighborhood at night; away from Silom adult quarters - Room had private balcony - Room has fully available WiFi high-speed internet - Room provided mini kitchenette, with hot plates as well - Room service was excellent on all days - Problem with AC corrected immediately when communicate to reception

- Slight difficulty with English communication, though most of key staff ok with simple communications - Water temperature inconsistent quite a few times

Great hotel. Down a side street from Silom road but felt very safe. Rooms were nice and big with balcony and super air conditioning! Breakfast was great - everything you could want. Staff were exceptionally polite and helpful - they even called and helped us order pizza for a lazy night in! It was my birthday during the stay and later on that day I found a birthday card and a platter of fruit in my room! The pool was perfect - just big enough for a swim and we were even able to order room service to be delivered there! I would definitely go back again! Lots of taxis outside too and if not, hotel would call for one. Great value for money!

Great rooms, super great staff and a fairly good breakfast buffeé.

Location and good breakfast.

Wifi did not work very well.

The hotel is really good, reasonably priced, staff are really nice and friendly. Only 4 minutes walk to the bts Chong Nonsi, which is a real convenience. We also ordered room service and dined in at the restaurant. The food was good and also good price. As we had a baby, we requested a baby cot and also high chair for breakfast and it was arranged without any delay. We checked out at noon but our flight was at night. So when we requested a separate room to feed thge baby they were really happy to arrange that, without any charge. All in all, a pleasant experience. One tip: before planning to book a tour through the agent (does not belog to the hotel) sitting next to the entrance, try negotiate or do a little shopping elsewhere. You can get the same tour for much less.

Cleanliness was not extensive.

Outside the hotel food is nice and cheap

Too far from city, actually I want to extend my stay in Sukhumvit Soi 21 Asoke,bk on the 15th Dec to 21th Dec but make wrong hotel.

The staff really do make one feel special with friendly caring . I really hope the hotel doesn't price itself out of the market. I did appreciate my upgrade recognizing my return business over the years.

Location. Sits nicely in a quaint corner away from the hustle and bustle and yet, close enough to everything.

The toiletries could be replenished on a daily basis rather than having to ask for them.

the staff were very freindly and polite

this hotel is supposed to be a 4 star but is not i would rate it 2 or 3 at best the bathroom is tiny with a shower that when you use leaks onto the floor leaving leaving your feet wet to walk out onto a slippy tiled floor both me and my girlfreind slipped several times the decor in the room is a least ten years old kingsize bed that was a small double bath robes and slippers didnt fit there are much better value hotels in bangkok the worst hotel i have stayed in i would say avoid like the plague

Great big room, cheep night dining.

Hard to find it, everybody confuse it with Futurama Silom (another hotel)

There is a kitchen in the room but without utensil

Shower hot water not really hot enough especially when you try to take shower in midnight and the hose are too short if you are tall person