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Newest reviews for The Russelior Hotel & Spa

  • Salem
      United Arab Emirates
    August 19, 2014

    Perfect hotel

    No coffee services inside the rooms.

    9.6

  • Anonymous
      Luxembourg
    August 11, 2014

    - service - beach - food - room - calm

    - absolutely nothing

    10

  • Salim
      Saudi Arabia
    August 10, 2014

    Great staff, good food, great beatch restaurant le bonzai ( japonais) is excellent

    - very expensive for a double room - they did not prepare the room as I suggested. - No toothbrush & toothpaste provided

    7.1

  • Anonymous
      United Kingdom
    August 10, 2014

    Rooms

    Reception staff and there responsible. Far from the see. No wireless connection in my room.

    5.4

  • Xiaoyu
      Tunisia
    July 29, 2014

    Nice environment, especially the pool is very good. Room is clean and quiet, new facilities and good service leave me a happy memory!

    Wifi is not stable, location is not on the beach, but hotel provide shuttle bus to the beach

    8.3

  • Susanne
      Sweden
    July 26, 2014

    Nice place and high standard.

    The staff at breakfast have some problem to see what they need to to. Empty plates at the buffe.

    7.5

  • Anonymous
      United Kingdom
    July 24, 2014

    Amazing pool, always a selection of free loungers. Staff very willing to adapt menu items too suit my vegetarian diet.

    The wifi signal was very poor. Only occasionally got when in the hotel room and not at all in restaurants or by pool.

    7.9

  • Ibrahim
      Qatar
    July 10, 2014

    Excellent five stars hotel in Hammamt, might be the best comparing with other hotels

    8.8

  • Anonymous
      Netherlands
    June 27, 2014

    Perfect service @restaurants from Fahkri & Walid. Warm welcome and great food at all restaurants. Executive room with beautifull big terras and view on the pool. Hotel very clean & chique. Service by golfcar to the beach and good service for excursion (private boat trip) Excellent hamam and massage of friendly employees. Great stay and will come back.

    Wifi not available at pool or beach. Definately recommend to upgrade!!

    7.5

  • Abdulrahman
      Saudi Arabia
    June 26, 2014

    excellent in All aspects. very attentive staff. true 5 star service in hammamat.1

    a bit far far of a sea view however nice indoor pool view

    9.4

  • Ahmed
      Libya
    June 21, 2014

    best hotel in all tunisia

    10

  • Ahmed
      Saudi Arabia
    June 18, 2014

    Nice facility Good food variety

    9.6

  • Karim
      Algeria
    June 14, 2014

    the best in tunisia

    9.6

  • Hamila
      Armenia
    June 12, 2014

    The professionalism of all staff at all levels ...the views... the great botanical Garden and the exceptional Landscape...the High level of Higiyne...the Cleanless of the pool...the real Tunisian hospitality... the Smell of the essences everywhere....the Spa is just "Classy"...

    9.2

  • Susanne
      Sweden
    June 8, 2014

    Pool area

    They don't have that much vegetarian food

    8.8

  • Hua
      China
    June 1, 2014

    The breakfast is excellent. Room is clean, the service in the restaurant is good

    The service isn't that professional, without any explanation, they changed the room of our director from luxe to standard but still charge us with the price of luxe, until i found it after two days. Then just because we check out for one day earlier, they change the rate which turns out the total price of 4days becomes higher than 5 days. The hotel can has their explanation something like promotion for 5days not for 4days but as a client who has already paid all with one price when we check in. We can't accept such a behavior. And to check out, with the bad calculation we spend 40minutes , for last time our colleagues said they took long-time to finish too. We paid with the new rate but that makes us no more desire to stay in this hotel.

    6.7

  • Sonia
      United Kingdom
    May 1, 2014

    The service was excellent as well as the atmosphere . The food was excellent too.

    The fact there is no direct access to the beach but the quality of the service and the facilities make up for that.

    9.6

  • Liam
      United Kingdom
    April 23, 2014

    This hotel was different level, a proper 5 star.

    10

  • Gayane
      France
    April 23, 2014

    lunch menu in the restaurant, no alchool

    9.2

  • Fedia
      United Kingdom
    October 30, 2013

    The room is very clean and service is excellent. Food is very delicious

    The bathroom of the standard room is narrow and the jacuzzi is broken down

    8.3

  • Anonymous
      Tunisia
    October 3, 2013

    Its beautiful, clean and quiet.

    Its a bit dark inside! Booking.com rate is rather high!

    8.8

  • Anonymous
      Belgium
    September 9, 2013

    Beautiful furnishings and decor, and a great breakfast.

    10

  • Souheil
      Tunisia
    September 8, 2013

    The hotel seem to be well taken care off in terms of building and materials; nice garden, pool; the buffet restaurant (for breakfast) is very good with extensive choice; waiters are pleasant and welcoming. Overall the stay was excellent

    Attention to details is missing; hotel is overpriced comparing to the service you get (comapred to other 5 stars hotels in Asia or middle east); I had to look for a room with working A/C at midnight coz it does not work in our room, it took 90 min to resolve the issue: The rooms director gave us another room to spend the night (but I found it a bit annoying); we were refused a late check out until 3pm and given only until 1pm (can understand due to high season); we had to bear with the noise coming from the upper floor from 6am until midnight (housekeeping and room service trolleys passing a marble ramp!)

    7.9

  • Hatem
      Oman
    September 6, 2013

    I have got high level of excellent quality services.

    10

  • Tommaso
      Italy
    August 19, 2013

    The building is really impressive and rooms are quite clean.

    Staff and service are really poor.

    5.8

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