Adana HiltonSA Hotel  

İki kişilik bir odada kaldık , oda rezervasyonunu ben yapmış olduğum için check in esnasında yanlızca benim kimlik bilgilerimle işlemin tamamlanacağını düşünmüştüm ancak misafirimin kimliği de istendi ve kaydedildi . Bu ilk kez başıma geliyor , yakın zamanda kaldığım beş yıldızlı otellerin hiç birinde misafirimin kimliği istenmemişti , bunu çok yadırgadım ve işgüzarlık olarak değerlendirdim . Sırf bu nedenden dolayı zorunlu olmadıkça bir daha bu otelde kanaklamayı düşünmüyorum .

Hizmetteki kalite, personeldeki güleryüz ve sıcaklık, ayrıca hijyen insanı adeta evinde gibi hissetmeyi sağlıyor. Bu nedenle tüm görevli personel arkadaşa şahsım adına teşekkürlerimi sunarım.

sabah kahvaltısında kruvasan gibi sıcak ve taze durması gereken bazı ürünler açıkta kapaksız bir tabakta beklediğinden kurumuştu.

Odalarda diş macunu bulundurulması rica olunur.

ulaşım rahatlığı iyi.

Diğer kentlerdeki hiltonların gerisinde kalitede

oda genis ve klima cok iyi

kahvalti ve personel zayif

Odanın rahatlığı,temizliği çok iyi

Yatakların rahatligi personelin tavrı

Recepsiyonda kayitlar uzun sürüyor

I had a very spacious room with a nice view over the river and the Sabanci mosque. The room was very comfortable and very clean. Very friendly hotel personnel.

Limited availability of the fitness because of renovation work. One really negative point was the fact that wifi was not for free (but I have been assured by the hotel their policy will change)

Facility is good,staff well trained,

You have to improve on security as it's too easy to have access inside and also the elevators are too open to any one who gets in dangerously. Very very very disappointed with the issue having no pay tv as mentioned while I was doing my booking online.Did raise the issue with the front desk people and they apologized and compensated me with a bottle of wine in bucket.Could not open it as the opener was tooooo fragile and next day all the ice was water and they did not have the idea to fill it again with ice.instead a waiter opened the wine and kept it in the bucket full of water..grrrrrrrrrrrr. I asked for a dvd player which they could supply but they did not have any film in stock.SURPRISINGLY They as me to go to shopping mall to buy some films.Is this hilton?

The Staff, the Service, the Luxury of the Rooms and the leisure facilities

The hotel still feels like it was built yesterday, eveything is still shinning. The rooms are very clean, the staff are friendly and very helpful. There is a large shopping mall oposite with a huge food court, there are fantanstic veiws from the windows. The hotel includes a indoor and outpool that are both good, sauna and a hamam (turkish bath) that is also really good. For me it was one of the most enjoyabable hotel i have stayed in Turkey.

Staff were very helpfull and rooms were excellent

Breakfast area is small and the breakfast is limited stuff