It was our second time at Ali Bey Resort, 1st time was in the summer 2013, we came back this summer(2014), and were not disappointed.
Perfect hotel for vacation with kids, very nice design of the rooms, facilities and the territory, beautiful gardens! Beach could be a little cleaner, but some blame is, I guess, lies on the customers... Putting cigarette-buds in the sand next to your chair instead of an ashtray, which is 0,5 meter away, and throwing garbage on the ground instead of in to the bins, which are 1 meter away is just bad style and lack of general culture, to my opinion! Yes, there are staff at the hotel and the beach, but being a pig is not really necessary, perhaps...
Service at the main restaurant is great! All the waiters are extremely nice, pleasant and helpful! Unfortunately, do not remember the particular names of the guys, to mention them personally. Food is good, tasty and fresh, after 3 weeks of staying, though, we got a little tired of somewhat limited choices, but what can one expect, when going to the same restaurant 3 times a week for 20 days?!
Would like to specially thank the staff off the Mima-Club, Elena, Kamilla, Jef, Martine, Emi, Tanya, Nihal, Ramazan, Claudi, Natalia and all the others! My son did not spend all his time there, but whenever we went there, everybody was super nice, kind and friendly! Mini-disco was a hit too!
Staff at the reception were very nice and helpful , even upon our arrival, which was very late(05 AM), due to delayed flight! Talked later with Ekaterina, she was very professional and attentive.
Have read many reviews about Ali Bey Resort, not all positive, and would like to add, that my review is rather personal (as it should be...), and even though some of the problems and dislikes other people write about are true, and I perhaps agree with them about it, but for me it was not all important or significant enough to disturb our vacation, that's why the positive response...
One negative obstacle, I guess:
lack of laundry room! There is a laundry service, but quite expensive! A couple of washing machines and dryers would be a definitive improvement for the hotel, I think!