눉Not the Value for the price. The Staff was not engaged, our bags sat 30' from our door for 20mins and we finally got them our selves. They were not terribly busy when we arrived, mid September. One room in our party had no hot water for hours and then after "fixing" the problem it was only warm. Both of our room's decor were in need of updating, everything probably looked great in 2007! The room were in need of renovation, the jacuzzi tub did't work, the showers were hazy with minerals, the rooms were stuffy and the only fan provided ground its barrings so loud that we couldn't use it at night.
The Spa facility was barely functional, the steam room, jacuzzi, and turkish bath room didn't work. We did swim in the indoor pool but there was no staff to tell you where the towels or robes were. It was a DIY experience.
Our evening dining experience was only "soso" they were out of 2 entres on the menu, and yet the restaurant was almost empty. The breakfast was adequate.
The staff were not engaged in providing any kind of good customer experience. They acted as though it was just a job.
눇I liked the location of this property. The property was "tired" everything sort of worked. It has past its prime. The layout of the resort was good.