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Hocapasa Mah. Hudavendigar Cad. No: 17/19 Sirkeci, Fatih, 34110 Istanbul – Show map
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59 verified reviews
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Best Western Empire Palace's staff speak: Turkish, English
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Sauna, Massage, Turkish/Steam Bath
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs EUR 12 per day.
Room Service, Packed Lunches, Grocery Deliveries, Airport Shuttle, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying
Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
From 1:00 PM
Until 2:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 5 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
Best Western Empire Palace accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 59 reviews
Value for money
Show reviews from:
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breakfast needs improvement ，stayed for 8 nights， everyday the breakfast was exact the same
I do not recommend this hotel. I did not get the room I have booked
There was no CNN and World Cup match available on TV. The TV provided in the room was a very old one. The electrical socket outlet in the room was not working. Room rate is rather high and facilities was bad, and with no swimming pool or gym. Service was not good.
Very friendly and helpful staff. Excellent location. Within walking distance to major attractions. Public transit at doorstep.
The staff and the location are superb!
The room we booked was a suite room, but the room we got appeared to be small for a suite standard and for the price we paid.
Location, friendly staff and good breakfast
Relatively Quiet era however Walls/doors thin don't expect to sleep late woken both days by the noise from other guests on the floors and central stair well
The location was perfect. The beds were very comfortable. The rooms were clean.
Part of the(young) staff was more interested in their friends/colleagues then the guests The breakfast room was not as promised on the roof terrace but downstairs, and was very small. Breakfast was not so varied and could have been more extensive.
The hotel though small is very accessible to all major sights in Istanbul. first time guests though have to walk through a small alley from the back end of the hotel to reach it coz taxis are not allowed to pass through in front of it. The hotel guest relations manager, maznah?, was also fun to talk to. Good listener. thanks.
the restaurant outside (leasing from the hotel) should have arrangement with the hotel to have food bills charged to the hotel in case the customer doesn't have much cash with him or her.
We stayed at this hotel for 3 nights. We were told that they will daily give us bottles of complimentary water. But we got them only the first day. The room was not cleaned therefore I complained at the reception, but they just changed towels and did not say any apology. We had to sleep uncomfortable night in this dirty room. The star of "Best Western Empire Palace" is 3 or less, I believe. In addition, there was NO WIFI connection on the first day and on the second day I could use it but its speed was slow and the connection was often cut. We are not satisfied with this service and that was really a pity.
excellent location, all major sights within walking distance, friendly personnel
lot of traffic noise (tramway under your window) especially when accommodated at the first floor
location is great staff is very friendly
room is very small, no facilities and low value for money
Locality close to the majority of highlights in the old town
Breakfast could have been better& small reception. Roof terrace disappointing compared with pictures on the Internet
the friendliness of the staff and their willingness to help. in the room everything was clean and everything worked!
there was no lounge for guests only 2 shallow drawers in a double room
location is good.
everything except location.
The location of the Best Western Empire was excellent, we could walk to the Mosques, Bazaar and Topaki Palace. The staff were friendly and very helpful. The breakfast at the roof top restaurant had a good selection and provided a little solitaire from the hustle and bustle on the street.
The restaurant next door would be open to the early hours with laughter and cheering. We were are able to accommodate.
Very centrally located clean and comfortable hotel with a great roof-top breakfast area. Can walk to most city attractions and many good restaurants are also nearby. Tram line is right in front of the hotel if you don't want to walk!. Hotel staff were very helpful and can arrange airport pick-up/drop off.
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