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Best Western Citadel HotelKennedy Caddesi (Sahil Yolu) Sultanahmet, Old City Sultanahmet, 34400 Istanbul (Show map) Very good, Score from 114 reviews“staffs are very friendly and helpful. They do the best to make our stay enjoyable. The best part of this hotel is breakfast..very excellent. location near from Train station, Topkapi Palace, Blue Mosque and Hagia Sophia.”
Sumardjo,
Jakarta
Facing the Sea of Marmara, this Istanbul hotel features air conditioned accommodations just 1200 ft from the Blue Mosque. The hotel’s cafe has a stained glass roof and a spacious, waterfront terrace. With 24-hour room service available, all rooms and suites at Best Western Citadel come with free Wi-Fi, a minibar and modern bathroom. Many of the spacious rooms have sea views. Citadel’s breakfast includes fresh fruit, pastries and a selection of hot and cold items. The Sur and Somine restaurants serve international cuisine in a chic setting with chandeliers and brick walls. Free parking is available, and the 24-hour front desk staff can arrange shuttles to Ataturk Airport (9 miles) and Sabiha Gokcen Airport (22 miles). The front desk also has a free internet corner. Guests can reach Grand Bazaar in a 10-minute walk, while Cankurtaran Train Station is only 1000 ft away. There are restaurants within the hotel’s immediate surroundings. Hotel Rooms: 31, Hotel Chain: Best Western.
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Total Hotel Score:8.4
Based on 114 reviews Guest reviews are written by our customers after their stay at Best Western Citadel Hotel. |
Score breakdown
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Score filter |
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Andrei
Group of friends
ST.PETERSBURG,
Russia
January 10, 2011
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The hotel staff is very polite, the rooms are clean. The hotel is close to main Istanbul sightseeings. Breakfast could be less poor
3 out of 3 people found this review helpful, did you?
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7.9 |
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Marshall
Mature couple
Fort Wortth,
United States of America
July 1, 2011
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Staff, especilly porter was very helpful in stressed situation First, 3rd floor with no evevator was a major issue. Second, our booking indicated we had a room with balcony. We did not get that, we had a small third floor room with two relatively small windows. The porter on duty in the morning helped struggle the bags to the third floor to keep the situation from being a complete disaster, Manager basically told us the "Booking Dot Com" listing was "just wrong", we "got what we paid for".
2 out of 2 people found this review helpful, did you?
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6.5 |
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Anonymous
Mature couple
United States of America
May 28, 2011
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Nice view of Marmara sea. Great breakfast spread and good coffee. Friendly and helpful staff. Location is OK but it is a good ten minute uphill walk to the old city. Not particularly far but all up some steep hills and old cobblestone streets. All of the hotels in turkey seem to quote rooms in Euros but when you pay they are unable to give change in Euros so have the correct amount or you will end up getting Turkish lira back at an unfavorable exchange rate.
2 out of 2 people found this review helpful, did you?
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9.2 |
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Maxim
Group of friends
Moscow,
Russia
November 28, 2011
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Everything was good! Location, Marmara sea vew balcony, staff was exelent! One little thing: you can hear everything that is happening in a neighbor room) the wall is....thin?
1 out of 1 people found this review helpful, did you?
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9.2 |
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Anonymous
Group of friends
United Kingdom
November 23, 2011
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Cleanliness, friendly staff and location
1 out of 1 people found this review helpful, did you?
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10 |
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Mohammed
Family with older children
Jeddah,
Saudi Arabia
November 13, 2011
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I would like to extend my grate thank to everyone working in the hotel Specially for the reception man Mr. Turko whom facilitated my trip during my staying in the hotel Thanks and best regards
1 out of 1 people found this review helpful, did you?
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9.6 |
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Ayman
Family with young children
Dubai,
United Arab Emirates
November 12, 2011
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I liked best the location in front of the sea Staff were not so friendly, room is so small canot do any activity and it was not comfortable to stay at the room only for sleep purpos.
1 out of 1 people found this review helpful, did you?
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4.6 |
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Sahar
Family with older children
RIYADH,
Saudi Arabia
November 11, 2011
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Everything was great ...thank u v much booking.com and be citadel hotel pls keep up the excellent work We've been to this hotel twice, at both times me, my family and friends loved it too much , feel like home We'll always stay at best western citadel Inshaa Allah We love istanbul and turkey a lot C u soon inshaa Allah
1 out of 1 people found this review helpful, did you?
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10 |
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Abdurrahim
Group of friends
ankara,
Turkey
August 30, 2011
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Only seaside
1 out of 1 people found this review helpful, did you?
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5 |
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Robert
Mature couple
Cambridge.,
United Kingdom
July 18, 2011
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Location for exploring old Istanbul could not have been better
1 out of 1 people found this review helpful, did you?
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9.2 |
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Sami
Mature couple
Dammam,
Saudi Arabia
February 5, 2012
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One of the Best Hotel in Istanbul The Breackfast room is very Warm
Did you find this review helpful?
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9 |
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Anonymous
Young couple
Romania
January 5, 2012
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Location
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7.5 |
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Oana
Group of friends
Bucharst,
Romania
November 24, 2011
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view form the terrace - the sea and close to city attractions
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7.5 |
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Rene
Mature couple
Nazelles,
France
November 7, 2011
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Excellent location, pleasant staff The restaurant was uninspiring and quite expensive
Did you find this review helpful?
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8 |
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Anonymous
Solo traveler
China
October 21, 2011
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Good locations, warm receptions, free upgrade to seaview room unbearable slow internet wi-fi
Did you find this review helpful?
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7.5 |
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Paul
Solo traveler
STOCKPORT,
United Kingdom
October 18, 2011
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Good free wi-fi , staff offered to prepare food if it was out of hours , staff friendly and helpful, comfortable warm room ,location to old town was fantastic , sea was across the road . Seaview rooms can attract a lot of noise from the busy road late at night , bring ear plugs if you are a light sleeper .
Did you find this review helpful?
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9.6 |
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Roi
Solo traveler
Newtown,
Australia
October 6, 2011
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The free buffet breakfast and the views Rooms are a little small but it is expected to the Istanbul population
Did you find this review helpful?
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7.5 |
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Anonymous
Family with older children
Saudi Arabia
September 12, 2011
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the hospitality, the reception staff was good, the restaurant was rich of food kinds, the rooms clean, nice view towards Marmara sea and near sultanahmat historical area some noise comes from the A/C duct ,bad smell on the public toilets
Did you find this review helpful?
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9 |
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Shawn
Mature couple
APO AE,
United States of America
August 29, 2011
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Staff were very understanding about our dog.
Did you find this review helpful?
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10 |
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Anand
Family with young children
Riyadh,
Saudi Arabia
August 27, 2011
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Next to the beach and easy excess to the important sight seeing places.
Did you find this review helpful?
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7.9 |
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Altan
Family with older children
BUCHAREST,
Romania
August 26, 2011
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Excellent location and design Poor parking
Did you find this review helpful?
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9.6 |
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Anonymous
Family with young children
Italy
August 24, 2011
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Great hotel with nice views and service. The choice of amneties was good, rooms were clean and tidy. Being located near historical centre, it provides great access to main tourist attractions of Istanbul. Finding hotel by car was a bit of a challenge, and i had to call the hotel and follow their verbal instructions.
Did you find this review helpful?
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9.2 |
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Anonymous
Family with older children
United States of America
August 23, 2011
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Very relaxing atmosphere - sea view, clean rooms, friendly and helpful stuff, exelent breakfast , perfect location for sightseeing! None
Did you find this review helpful?
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10 |
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Jorge
Mature couple
Chula Vista, CA,
United States of America
August 9, 2011
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- Close to important sites - Free Internet access
Did you find this review helpful?
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8 |
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Taghreed
Group of friends
cairo,
Egypt
August 2, 2011
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its location near to blue mosque, topkapi and ayasophia with great sea view rooms. the hotel is relatively small it give it high privacy Staff are very caring and helpful we really enjoyed our vacation in this hotel. small room size
Did you find this review helpful?
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8.3 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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