Çırağan Palace Kempinski Istanbul    

le fomouir, restaurantes, piscina.

apartamento voltado para O parque.

Foi tudo excelente, desde o começo ao fim.

Hotel luxuoso, confortável, bela piscina a beira do Bósforo, ótimo spa, serviço de primeira, ótimos restaurantes.

Um pouco afastado das principais atrações turísticas da cidade, principalmente para quem gosta de fazer tudo a pé.

Adoro a vista para o Bosphorus..

Um dos garçons do café da manha do Laledan nao foi muito gentil. E o café da manha do Laledan já foi muito melhor.

Tudo

Atendimento impecável, excelente Infraestrutura de lazer e relaxamento, quartos grandes.

Na reserva do booking.com reservamos quarto com varanda e no hotel fomos essa especificação não foi atendida e a vista para o Bósforo era parcial. É um erro do website e não do hotel.

Tudo da melhor qualidade desde o atendimento, passando pela maravilhosa piscina, culinaria e o magnifico cafe da manha.

A localizacao e a gentileza de funcionarios

Sim. Por engano, reservei de 11 a 16 de julho m,inha estadia atraves do booking.com; cheguei ao hotel e pedi para alterar de 11 a 15 de julho, pois no dia 15 voaria par a Capadocia. Meu quarto tinha um preco medio de 700/euros dia. Nao fui atendida, a minha "manager" nada conseguiu, a direcao do hotel foi intrasigente. Quem resolveu foi a super e eficiente atendente do booking.com : gentilissima, competente, simpatica. Nota 100 para ela!

Hotel excelente ,localizaçao e vistas maravilhosas.Equipe eficiente e prestativa

Os valores dos restaurantes sao muito altos e a comida nao condiz com o preço cobrado. O hotel deveria ter mais opçoes de cozinha internacional nos restaurantes e melhorar a qualidade da mesma

Room service

Breakfast

Pretty much every thing

The toilets around the pool were filthy

Fantastic places

Hotel building,services,location,facilities,staff

Hotel design Quality of furniture Staff were friendly

NO thing

Monumental!

The hotel is extravagant,the atmosphere is joyious.Spectacular.

The rate is very high.

The views of the Bosphorus river are just breath taking, and the infiniti pool captures the magic of the mountains and river like a beautiful painting. Fantastic hotel, you feel like you're residing in an Ottoman Palace

The food and services are quite expensive, not to mention the daily rates. I think they should at least consider revising the room service charges and scale it down because it is outrageous

shisha bar

you are perfect , the staff were so polite and neat , i like the room service and the outdoor swimming pool i like the location the quietens of the room & decoration the professional staff and the room view simply your hotel well managed

no coffee machine in the room

The luxury, of the hotel and the palace. The history and opulence of the place. The superb and friendly concierge team - who were able to deliver at a moment's notice to all the requests. The fantastic location, on the Bosphorus itself. The shoe-shine man in the lobby, who was an absolute artist with shining shoes and caressed my pair of shoes to the best shine ever! The fantastic infinity pool, which is heated and allowed us to swim despite the cold.

Ummm, can't think of anything actually!

Everything was good , good breakfast also eveny my 10 month baby was found many choice to chose from the breakfast.

It's the excellent hôtel

The view was the best thing of all. Very nice brunch not legendary as it was presented but still nice and rich. The colors of the room beautiful and the Mini Bar the best I ve seen. The personnel of the reception and the Reastaurants and the room service is perfect with simple words. And very kind are also the gentlemen who pass every night and are asking if every detail concerning the room is settled. The tugra restaurant best experience by far. Authentic ottoman recipes and a very nice environment. Well done.

The personnel of the guest relations, medium. There is no reason to be there. The service and presence of the waiters in le fumoir, bad and unacceptable. They were gossiping about the clients in the tables all the time. In a very bad and rude way. They TOTALLY spoil the very nice image of the bar if you make the mistake and sit near the door of the bar, which is not visible. They just prepare the drinks inside there. The bedrooms were smaller than we expected. If we take under consideration the view, the value for money is not poor, is satisfying. But If someone expects a big room or a place to chill out he will be very dissatisfied. The only way to have a room as described in booking is if you accept to be in the last section of the hotel next to dirty waters and seagulls. If you choose another room as we did, it will be better but smaller. Also there were some issues with the heating. And also some services are overestimated and some products too. The Sirma water for example costs the same amount as the Evian water which is far more better. Generally, if someone EXCLUDES the view, the ciragan palace is NOT worth the money to stay, but just to visit for brunch, for coffee, or the tugra Reastaurant.

the service and location

the room is below expectations

the fact that it was unique as it being a palace.

the room was sub-par as it was also facing the road and could hear the traffic. and, understandably the busiest time of the year, the service was not matching the quality that you would get elsewhere for the same price. i wouldn't recommend the place to stay but maybe the restaurant to enjoy the palace part. another let down is that the hotel also tried to charge the breakfast claiming that the price on the booking.com was wrong and was the price for not including breakfast while it clearly stated that it included breakfast.