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Newest reviews for Crystal Sunset Luxury Resort & Spa

  • Salah
      Kuwait
    September 4, 2014

    Water Slides. Food. Timing Schedule for intertainment vs Meals is perfect. Wide & Luxury Rooms with Sofa Bed in all Rooms.

    Recepition Staff have a lack of Professionalism & experience. Wifi is so bad. Poor Cleaning of Rooms & Supplies.

    8.8

  • Mykhaylo
      Ukraine
    August 21, 2014

    Buffet food was good. Room facilities were more or less ok. Hotel facilities: Water park, swimming pools indoor and outdoor, entertaining facilities (bowling, billiard, play station room, tennis tables) were very good. Beach is only 5-7 mins away or you can use transfer service. Beach bar is available for quick lunch.

    We booked a taxi thru the reservation of the hotel but nobody came to pick us up. When we tried to contact to office they never replied. A'la cart restaurants: - food choice is very poor. We have booked for 3 different restaurants but din't go to the last one because first two were very low quality of service (plates with broken edges, serving yesterdays bread) Sleeping place for our son was not prepared so we had call to reception 3 times and finally go and speak with guest relation desk to get bed sheets and pelow. Room was not ready service were not regular. Shower gel, hygienic kit and shaving kit were supplied only once.(normally, even in 3 * hotels they refill these things every day). The hotel management is not well organised - guests have to stay in the queue to get the table and then wait in the queue for some food. Noise insulation is very bad - you will hear everything what happening in neighbor rooms and in corridor. If don't go to disco and try get asleep - it impossible before midnight - disco music is very loud even all doors are closed. Stuff attitude is not very good: we were using the same stairs every day - noticed that glass was standing on one of the steps and some rubbish lying around for 3 days. I hope that hotel management will read this review and it will make a change.

    6.7

  • Emerson
      Germany
    August 20, 2014

    If you really want to enjoy your vacation with your family or single, in a fantastic hotel, with first quality food, very comfortable rooms, swimming pools and amazing water slides, near the beach with a delicious hot water, having the opportunity to watch the excellent nightly shows inside the hotel, with very attractive prices for the pattern that is offered, then choose the Crystal Sunset Luxury Resort. The staff is wonderful and always helpful. Also, I would like to make special mention to the Hotel manager, Mr. Umut Uysal. Besides being present in all the events of the Hotel, taking care of every special detail, the manager is a very educated person and readily made ​​available and showed a lot of willingness to solve a problem I had with my reservation at the Hotel. The problem was solved quickly. In a huge hotel like this, I could see the individualized and considerate treatment I received, that I only have to make positive references. In this summer season, I stayed there twice, showing how I liked to be there. I'm already feeling nostalgic for the time I was there .. Do not waste time, enjoy your holidays in a simply fantastic place.

    What I would like to suggest is to implement an air-conditioning system in the Cruise, for the "Fish a La Carte" Restaurant. The temperature there is really too warm.

    10

  • Khaled
      Kuwait
    August 12, 2014

    Food,service,swimming pool &sliders

    Valet not active

    9.6

  • Sabri
      Turkey
    August 7, 2014

    Room was very luxury. Pools and other facilities were also very good. This hotel is suitable for families with young children.

    Nobody took our luggages to our room when we checked in.

    7.5

  • Stephen
      United Kingdom
    August 3, 2014

    Lovelly hotel

    Staff not happy

    7.5

  • Ali
      Germany
    July 23, 2014

    Facilities

    Quality of food

    6.7

  • Wael
      Kuwait
    July 22, 2014

    Very very very bad staff they r tuff bad attetud &dirty ,not care about guest,the five stars not only big building only but how dill with guests.i found many many guest they are not haby

    2.9

  • Parosh
      United Kingdom
    July 22, 2014

    It's been one of our best holiday . Every year our family travling to Antalya this hotel our rank 1st so far . Brilliant

    8.3

  • Patrick
      United Kingdom
    July 22, 2014

    The location is excellent. Opposite some nice shops and eSy access to the town of Side. Drinks variety was very good. The beach was also good for small children with sand and plenty of paddling before it gets too deep. The family room was excellent with the kids in a desperate part with their own TV

    The resort fells like it is on top of you. Staff are not the greatest and internet only works in the main lobby. Didn't seem to be a lot of evening bars available. Tables in the dining area were slow to be cleared but they did have plenty of seating and a gold choice of food and deserts water slides were aimed at over 10s unless accompanied by an adult the other pool was 140mm so not good for small children. The small children's pool was very cold. Not a lot for children to do between 4 and 9 years old. We stayed in the Club Asteria Belek for 4 days prior and we preferred that for the layout,activities, staff and space. The Sunset was better for the room and location to local town

    7.5

  • Hazel
      United Kingdom
    July 15, 2014

    Can't fault this hotel in anyway . Have travelled a lot and this is by far the best hotel I have stayed in

    10

  • Craig
      Azerbaijan
    July 3, 2014

    Pool and slides were great and the kids were happy all day

    Night entertainment was poor and hotel was full of people who think it is ok to invade the Ukraine

    7.1

  • Aymen
      United Arab Emirates
    July 1, 2014

    Its amazing in all , room , pools , foods . You will not find better in my openion

    staff was not that much in english and cleaness was poor thats all but you can manage over all

    7.1

  • Allan
      United Kingdom
    June 20, 2014

    everything was very good, The food was excellent, Staff where polite and friendly,

    nothing to dislike

    9.6

  • Muhammad
      Turkey
    June 13, 2014

    Large food collection

    Poor cleaniness

    6.7

  • Sunny
      Turkey
    May 3, 2014

    This hotell is perfect, food , drinks , staff everything is very good here!

    10

  • Dr.
      Yemen
    April 12, 2014

    Staff, like Ms Shadan and Mehmet (Guest Relations) Ali (Reception), Fatma and Döndü (Lobby Bar), Ahmed and Mustafa (Restaurant) are ver very kind helpfull. Location, food very good.

    9.2

  • Roy
      United Kingdom
    April 6, 2014

    everything

    9.6

  • Anonymous
      Turkey
    March 16, 2014

    Staff serving well witha smiling face...ready for help every minute...we enjoyed every minute of our staying there thank you

    The last minute Night entertaintment program was cancelled .

    8.8

  • Margaret
      Ireland
    February 25, 2014

    Everything great staff great management around at all time checking guests want for nothing. Had the best birthday ever gifts in room beautiful table with champagne and a great birthday cake complete with candles thank you crystal sunset

    Having to leave

    10

  • Hans
      Netherlands
    February 13, 2014

    The bufffets were great. Everything was really free. Even the great Mojito's. Walk-in shower was perfect. Big rooms. Brand new hotel. Sparkling and bright.

    Internet was free, but on the telepone it dit not always work, On laptop it was good. No beach.

    8.8

  • Anna
      United States of America
    February 1, 2014

    EVERYTHING was great!

    sound isolation between rooms

    10

  • Ivana
      Czech Republic
    January 28, 2014

    Very nice hotel, very beautiful equipment

    Only cleanup be beter

    9.2

  • Paul
      France
    January 25, 2014

    İncredible value for money. very tasteful food with exception for bread and desserts.

    the fact that the taxi that pretented to have arrangement with you did not want to use taximeter and wanted to charge 10 euros to drive to Total petrol station. it is sad that this could shadow an incredible experience

    10

  • Ali
      Iraq
    January 5, 2014

    Fantastic

    Nothing

    10

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