First of all I stayed from 15-22 July 2015 and had to pay extra money for my kids though they have written that any child under 12 using existing bed is free of charge,the person in charge was very rude and said we'll cancell your reservation and go find another place, I was very tired as I spent the night flying and at the airport waiting for my connecting flight, so I paid the money and stayed. it takes us 45 minutes to reach this property, rooms were very small, pillows very uncomfortable, they didn't clean well and never change bed sheets unless on request?? The aqua park opens only from 10-12 then 2-4 only and we had to stay on a long line to slide, the kids club gives few activities free and the rest with extra charge, they give one time for a la carte restaurant but the menu was different with less variety ( we went to the italian restaurant and there were no pizza ???????) so we left .
Everything is there so you don't need to go out, there were plenty of activities and the shows were very nice, the view is nice and relaxing. Food was excellent. Guest relation people were very nice and understanding and helpful.there are few shops on the sight .