The staff was excellent, as it has been pointed out by many previous reviews, and we expected it, but they really outdid themselves. Even at a small family-run business, it's hard to find such kind people all across the board, regardless of the shift. It was not only Semiha or her brother, who are the owners, but all the other people at the reception and the waiters. However, this place was more than that, though just for that professionalism and kindness, it was more than enough to choose them without looking back!
But there were more: Location was perfect for us. As another reviewer had pointed out, being that we had been in Istanbul several times, we wanted a place that was close enough to the center but still a quiet place. Also, since we would be staying for 12 days, we wanted a place by the sea and close to a park so we can relax after a tiring day. Hoyel Troya Balat was the perfect choice for all of that!
Hotel is in Balat, around 15 minutes walking from Eminonu, the main port for tourists and only two minutes by bus. Balat is one of the oldest areas of Istanbul, if not the oldest. It has the Byzantine walls all over the area and even the breakfast room of the hotel has a Byzantine wall. The last Byzantine emperor is said to have lived at the house next door. Incidentally, right on the back the hotel is the Patriarchate of Constantinople. The hotel has a restaurant which is open all day but during the dinner it becomes very lively with live music. It offers both Greek and Turkish food and music.
We stayed at the suite on the third floor, facing the Golden Horn and the park. All rooms in the third floor facing the Golden Horn have balconies. The rooms facing the back of the hotel have bay windows and may or may not have balconies but are bigger. For us the size was not an issue since we had the suite which is the best room of the hotel.