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Newest reviews for Dedeman Ankara

  • Anonymous
      United Kingdom
    March 14, 2014

    Price

    Poor breakfast Old rooms

    5.8

  • Alexandra
      Belarus
    March 2, 2014

    - Staff at reception - Location

    - If your windows face the street, can be noisy at night - room service not always understands your food order :-( - in the morning cleaning lady screams in the corridors "housekeeping!!!" But I want to sleep in the morning and don't hear her shouting!

    8.3

  • Leili
      United States of America
    February 26, 2014

    Everything else was good and comfortable.

    We were in the second floor, every morning at 6.30 -7 a.m there was a smell of cooking food coming in our room, that was disgusting.

    8.3

  • Oleksandra
      Ukraine
    February 22, 2014

    Rude and impolite guys on the reception

    4.6

  • Ural
      Turkey
    February 11, 2014

    The room was not clean enough and it was really old. The bath didn't make me feel that I was in a 5* hotel room

    5.4

  • Ugur
      Turkey
    December 29, 2013

    good value for the price.

    room is so cold. there is no heating. only air condition but not enough.

    8.8

  • Seyed
      Turkey
    December 28, 2013

    the real price was different with the one that I've booked via the booking.com. rooms were very small and it was not like the photos at all.

    3.3

  • Anandan
      Turkey
    December 25, 2013

    good location and supportive staff,..

    7.1

  • Hesham
      Turkey
    December 18, 2013

    I was shocked at first by unexpected facilities and service. When I say that I mean in terms of negative connotation and I am criticizing the hotel.

    The stay wasn't up to my expectations especially with the facilities such as spa centre which was not spacious because fitness training hall, suna, swimming pool , and Turkish bath were all together in a small compound. Secondly the service, I mean hotel meals. My stay was a half-board , when I came to dinner , I didn't find as many food as five star hotels serve. If I had bought a sandwich, it would have been better and more delicious.

    5.8

  • Anonymous
      Switzerland
    December 14, 2013

    I really cant say anything bad about the hotel. Of course its not the 5 star standard as it was when it opened years ago. But still its enough comfortable, clean and you can feel relaxed. I havent had breakfast. I will come back if the price is around 60 Euro I paid now. If you only need something too sleep with a good standard I can recommend this hotel - for other 5 Stat Hotels you will pay more.

    7.9

  • Anonymous
      Turkey
    December 7, 2013

    great location, friendly staff

    no coffee available early in the morning when i had to leave for the airport!

    8.3

  • Anonymous
      Luxembourg
    December 1, 2013

    location, service, personel

    old hotel, needs to be renovated.

    6.7

  • Bobak
      United States of America
    November 26, 2013

    Good Location Clean Bathroom

    Small Room. Non English speaking staff. Average Breakfast. Poor business center. Very small exercise and Pool area not well equipped at all. No hot water or coffee maker in the room. Almost no English speaking TV channels except for CNN and BBC. Very loud and always packed with outside people who came to eat breakfast. No fresh juices.

    5

  • Mehmet
      United States of America
    November 13, 2013

    For the most part the hotel staff were very competent. The breakfast at the hotel was very nice and the driver that took us to the airport was also very good.

    The glasses in the room were not replaced daily and there was a half used bottle of water in the room when we arrived and even though I told the desk about it it was not removed. There was only one cup in the room for two people. There should have been an extra roll of toilet paper in the bathroom. The carpet in the room and halls had spots on them. They need to be shampooed or replaced. The decor of the Safir restaurant is not in keeping with a five star hotel. On Saturday night we were going to take guests to the restaurant only to find out that it was closed to the public with no sign or warning. We had asked the day before if the restaurant would be very busy Saturday because we were bringing guests and were told that there should be no problem. The food at lunch and dinner while good was also not up to five star quality though the prices were five star prices.

    7.5

  • Anonymous
      Spain
    November 10, 2013

    The hotel is nice, clean, all services are correct and the breakfast is good. Perfect for business travellers.

    Maybe I was unlucky but I strongly disagree with the statement from other guests that the staff is friendly and helpful. To me they were extremely rude, especially those at the front desk. The rest -waiters, concierge, bellboy- really nice.

    7.9

  • Fardad
      United Kingdom
    November 5, 2013

    The location of Hotel was very good. I liked the service and hospitality of the staff.

    internet speed was not acceptable in most of the time.

    8.3

  • Murat
      Turkey
    October 31, 2013

    Location

    long waiting duration on lobby

    7.5

  • Murat
      Turkey
    October 29, 2013

    Price was very good that quality

    There was a terrible sound from minibar refrigrator i couldnt sleep all night

    7.5

  • Anonymous
      United Kingdom
    October 14, 2013

    Location was good

    Customer service was poor, too many events happening at the hotel, staff at the reception no very helpful. Spa did not look very inviting, nothing like how it shows on the pictures

    4.6

  • Anonymous
      Canada
    September 28, 2013

    A hotel must use efficiant english speaking staff at front desk and concierge.

    3.8

  • Anonymous
      Denmark
    September 17, 2013

    Nice large room

    Extremely poor service

    5.8

  • Fares
      Saudi Arabia
    September 16, 2013

    location was great they was perfect for arranging transportation ( naifia ) she is well indicated person

    bad breakfast they have weak support for finding good places in ankara that gym was very bad , hotel need maintenance. the value for the room at rate per day , you can get better hotel in ankara .

    4.2

  • Anonymous
      Germany
    September 13, 2013

    everyone attentive; good presentation and quality; more personal than large luxury chains

    10

  • Anonymous
      Turkey
    September 11, 2013

    Amenity kit with razor shaving cream and tootbrush set is supplied. Location is nice. Room is big

    Too noisy fridges in rooms, design and stuff are too old in rooms

    6.7

  • Alexandra
      Belarus
    September 11, 2013

    It's not the first time I am staying, I have there everything I need: location and rooms are fine. Breakfast is good!

    You need to remember, that Turkish "star standart" is different from European. It can be noisy sometimes, so ask the room with yard view

    9.2

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