Dedeman Ankara  

Pulizia e gentilezza.

Corrisponde a quello che promette

The whole staff were very helpful. I had difficulty to connect to Internet and the person at reception was sent my room a technician to solve the problem. Thnak you again :))

the swimming pool was too small to swim comfortably

service, and location

The english speaking staff, comfort of the room, friendly personnel, location of the hotel, desigh and cleanliness of room, good breakfast.

It's perfect hotel i like it

Only location , but there are alot of hotels in this area so better find another one

It is not 5 stars hotel,I been in 3 stars hotel in the same area , really it was much better , this hotel is looks much different than the photo Dirty, noisy, breakfast it just something to eat, the design of the restraint remind me in our camp restaurant , really It was my worst experience in my life , hotel is very crowded with children playing in corridors and left , hotel is very old definitely needs renovation. And calls there is very expensive be careful to do international calls

The breakfast was great, the variety of food was excellent, and everything was clean. The room was large and the bed was big. The bathroom was clean and the shower was excellent.

There was no travel agency in the hotel, so it was not easy to arrange for a day trip. The staff in the reception was not very helpful when we asked for a receit for the taxi service we asked for when checking out, They said we needed to pay money to give us a receit. That was very strange. Also, the information to get Wi Fi was not so clear, and the page which I had to complete was quite confusing since it did not always give me an internet connection everyday.

Location

Not good WiFi

Hospitality, location, cleanliness, good prices, a rich breakfast, deluxe rooms was one of the most positive points in the hotel

Poor quality of the Internet in rooms

We stayed in the old section of the hotel, however the room was very nice, lots of space & very clean. Staff were excellent, professional & extremely helpful & friendly, (couldn't do enough to please us). Special thanks to Mr. Erham & Uzgur who had excellent genuine customer service skills

Location of the Hotel is excellent. Rooms are comfortable and clean. Breakfast is excellent.

I don't like smoking and I hate smell of it. We noticed that, it is allowed to smoke in the rooms.

very nice hotel , staff is good they know english, i like it , they have sauna and turkish bath, location is near kizilay, breakfast is great

turkish bath and steam room are two in one so it takes forever for the turkish bath to be steam room, so they don't have steam room only turkish bath , everything is nice