Gloria Serenity Resort    

This hotel was very expensive for what it is. We paid half board . when we arrived we asked about upgrading to all inclusive. The german girlat the hotel said we could if we go direct with the hotel for 400 euro per person per week to upgrade. What a joke. 400 euro each. Rip off. Bedroom cleaned 10 am the first day then the rest of week not cleaned until 1 or 2 pm in afternoon. Cleaner never replaced our coffee cups. No sugar no coffee no milk powder. Every day I was ringing for room service to come and replace. I did not find the staff friendly at the reception desk. Catering staff very helpful and friendly. After breakfast my husband and I would go outside to the breakfast area. We would seat at the end to avoid smoking near others. We would have to wait 20 mins to be served coffee. Everyday I was going to the bar to ask if someone can serve us. On the beach area at end of pier you would go around looking for mattresses whilst the guys were busy chatting on their mobiles.. The cushions around the mattresses were dirty so needed to be covered with a towel. The towels were very thin. Dirty grey and smelled. This is the honest truth of my visit to this hotel. Beautiful stunning grounds I must say. Evening entertainment was twice through out our stay. Unless you want to disco everynight play snooker 20 euro for a couple. Bowling an expensive 20 euro per person. Massage full body 50 mins 99 euro. Very expensive hotel. After my husband and I payed £1,800 just for the hotel half board. Flights were extras. Hotel is 70% germans/swiss 15% turkish 15% other (uk/american/russian) during my stay on the fourth day sat on the chair next to dressing table area near tv. And the chair collapsed (taken photo of me on the floor with a broken chair. Reported this to cleaner and reception of hotel. No apolagizes what so ever. Did not replace the chair until 3 days later after . NEVER WOULD I STAY AT THIS HOTEL AGAIN NEVER OH NEARLY FORGOT.

It's very beatiful hotel. Great! It's the best among of Golf Resorts.

Child friendly Good service Excellent infrastructure

Big territory with a lot of nature. Good Food.

Evening entertainment is same as last year. All shows repeat themselves every week. Staff is taking bribes from Russians for place reservations at parties, restaurants etc.

My family really enjoed staing in this resort. I'd like to recommend it for family holiday.

One thing I didn't like stones when you getting into the sea. I'd recommend to buy special shoes, especcially for children.

Incredible staff, over experienced management , fabioulous guest relation managers specially Miss Eliff from guest relations who made our stay much more enjoyable They all made us feel that we are most important guest and this feeling was felt by every single guest Highly recommended hotel and resort especially for those looking for nice nature

Service Ruhe Anlage

Для семейного отдыха на неделю на море лучшего отеля я не могу себе представить!

Все понравилось!

Отдыхали с мужем и ребенком (3 года) на новогодние каникулы. Нам понравилось буквально ВСЕ, так редко отель сочетает в себе все прелести - обалденно красивая зеленая территория, красивый отель, внимательный персонал, вкусная еда, уютная и гостеприимная атмосфера, все условия для детей. Очень хотим вернуться летом!

Kahvaltı, öğle ve akşam yemeği yetersiz ve genelde lezzetsizdi. Öğlen menüsündeki tatlılar bayattı! Kısaca 2 gün boyunca aç kaldık. Spa'yı kullanalım dedik, buhar odası, hamam ve kapalı havuz soğuktu. Fin hamamı 90 dereceydi, 2 dk bile kalamadık yengeç olduk. Diğer sauna da 45 derece idi onda da terlemeniz mümkün değil. Masaj yaptıralım dedik, ödediğiniz paraya yazık ve günah! O kadar tecrübesiz ve ezbere yapılan bir masaj olamaz. Bali masajı istedik, masajı Türk yaptı! Türkiye'de bu konuda en iyi olduğunu kabul edeceğimiz otelde yapılan masajla alakası yok ve ondan pahalı. Kış sezonunda hem pahalı hemde verdiğiniz parayı asla haketmeyen bir otel. Yazın bile tercih etmeyeceğim!

Vi likte stort sett alt. Et uvanlig godt sted med vennlig betjening, meget god mat, flott beliggenhet, god underholdning, flott strand og vakre og miljøvennlige omgivelser. Jeg har vært I Tyrkia på ferie over 20 ganger og dette er det beste stedet jeg har vært på.

Det eneste vi observerte som trenges å forbedres er det dårlige filmutvalget på rommenes filmkanal. Det er behov for å satse mer på kvalitetsfilmer.

الفندق جميل ورائع وانصح بالغرف اللى على المسبح الطاقم ممتاز والبوفيه ممتاز جدا والشاطئ رائع

تعامل الفندق مع العرب غير جيد ويعتبروك غريب هناك جدا الشاطئ يوجد به حصى صغير والغرفه كانت غير اللي موجوده في الموقع

كل شي فندق رهيب بما تحمله الكلمه

كل شيء في الفندق ممتاز، تأخر تسجيل الدخول لمدة ساعه، وقاموا بترقية حجزي إلى شامل،

Meer, Strand und Pier sind traumhaft und es lässt sich hervorragend schwimmen und relaxen. Die Infrastruktur ist hervorragend und entspricht der Hotelkategorie. Die Zimmer sind schön und zweckmässig eingerichtet. All-Inclusiv ist praktisch, hat aber den Nachteil, dass es eine gewisse Gäste-Klientel anzieht, die nicht zu den angenehmsten zählt.

Das Gloria Serentity ist eine "Hotel-Fabrik" und dementsprechend auf Massen-Abfertigung ausgelegt. Der Service ist unpersönlich und entspricht nicht der Hotelkategorie. Es ist kein Hotel für gehobene Ansprüche und Ruhesuchende. Nicht alle Zimmer sind ruhig gelegen. Zum Teil ist die Ruhe auch am Strand durch laute Animationen getrübt. Insbesondere das Hauptrestaurant (Buffet) ist kein kulinarischer Höhepunkt. Die Extramiete für einen eigenen, reservierten Strand-Pavillon mit angeblichem Buttler-Service (€ 100/Tag) ist ein "Abriss".

уборка

We liked everything in the hotel. This hotel suppose very quiet rest. It is not for couples with children, because there is nothing for them, except small play-zone. This hotel is splendid and calm,not like another hotels in Turkish.

price is very high!!!!!

Prachtig ressort met alle voorzieningen . Zeer gemotiveerd personeel. Alles zeer goed onderhouden

Lüx, temiz, konum , yemek lezzeti ve hizmet mükemmel. tüm personel bakımlı ve güleryüzlü.

You have to be carreful with the goods (especially money) - the safety is a problem there. The food was lees in quantity and quality than other years. No wireless (or poor) signal outside hotel buildings, Very much noise in the hotel building, especially at night,

Отель очень понравился. И детям весело, и взрослым. Вечерняя анимация была очень интересной, вечеринки тоже. Еда бесподобная, очень разнообразная, обслуживание в главном ресторане соответственное. Хороший СПА, но ооочень дорогой, дороже, чем в других отелях. Фотографы при отеле сдирают такие деньги за фотографии, что отпадает желание фотографироваться профессионально... Классно, что есть бассейн с морской водой. На море купались редко, поскольку галечный пляж детям доставлял дискомфорт. Большой минус, что в корридорах при номерах не работают кондиционеры, было очень влажно и душно. А в целом отелем довольны. Приедем обязательно и в следующем году:-)

Service, design luxury, everything really

A/C turning off in the night is the only thing I could even list as not good.

Понравилось все супер

Пересчет курса доллара

Понравилось все. Особенно персонал, особенно наши девочки, доброжелательные, красивые). Умницы! Быстро и профессионально решают все вопросы. Поселили сразу, в номерах очень хорошо убирают, придраться не к чему. Территория огромная, очень зеленая, ухоженная. Нигде нет столпотворений, как это бывает в Турции - ни на завтраке, ни на пляже - полно свободных лежаков всегда, с утра на них уже лежат сложенные полотенца, т. е. каждая мелочь, буквально все грамотно организованно для комфорта гостей . Ну молодцы, что еще сказать. Рестораны все очень "вкусные".

Прекрасный отель!