Helen Hotel  

I liked the efficient unobtrusive service from the hotel staff.The hotel staff members went out of their way to make my stay pleasant and comfortable. Of particular note was the welcome afforded by the manager Ali who sat down with me and drew a map of the attractions and best restaurants, he also personally escorted me to a travel booking company who looked after my visits to the Gallipoli battlefields, Troy and the island of Bozcaada. The breakfast was also a treat, black olives. tomatoes, cucumbers, cheese, fresh bread and apricot jam!

For me there was very little not to like, my bed was a little hard but I got used to it..

Ali, the general manager, was very friendly and helpful and went out of his way to help his hotel clients. We had only half day to go to Troy and Ali even drove us to the mini-bus station himself. The staff next morning was also very helpful in trying to arrange tour groups for me and my family. Overall, this is one of the most personable hotels we stayed in Turkey. The Turkish breakfast was also wonderful and presented well. If you go to Canakkale, definitely stay at this hotel. It is also very closely located to the ferry harbor and conveniently located to go to visit Troy and Gallipoli battlefields cemetery.

This is not about Hotel Helen. I only have the most positive comments about the hotel and the administrative staffs. Avoid the dolsum, mini-bus to Troy. The driver deliberately lied to us (last bus was at 3:00 PM) and he told us this after he drove us all on the last bus that day to Troy. Then he made a promise to my wife to pick us up at 5:00 PM, but didn't show up. The security guard at Troy had to call him. He came and after he took us back to the hotel Helen, was trying to extort us for 50 Lira, claiming that is the taxi rate. The guy doesn't even have a taxi license. Avoid that mini-bus to Troy. Find some other way to get there or you might really get stranded there as there are no taxis outside the Troy park entrance.

1. Ali aldemir 2 . LOCATION 3. HOTEL STAFF

I loved the location. We drove off the ferry and 1.5 blocks later pulled up in front. Friendly staff, immaculately clean, and a great breakfast the next morning. Right beside the waterfront so many choices for dinner, too. Cannot beat Helen Hotel.

The room was excellent for a family of four. We were able to check in early after an overnight bus trip. Staff were very helpful in organising a tour of Gallipoli. Buffet breakfast was great. We were very comfortable.

Situated close to the ferries across the straits ; only about 300 metres away. Helpful and friendly staff. Manager assisted with parking car because parking is a big problem in centre of city. Rooms comfortable with en-suite bathroom. Ample breakfast. Good value for money. Excellent base for visiting the Gallipoli cemeteries and memorials.

Parking is a problem in the hotel area and surrounding streets. The hotel has a few parking spaces at the back and an arrangement also to park by the ferry. I would recommend leaving your car on other side of straits if you are visiting battlefield sites. Saves car ferry fares and easier to travel as a foot passenger.

Good location, very clean and well priced.

No barfridge available in room. Mattress was very hard.

Excellent from all points of view.

clean, good staff, well located and good value.

Friendly and helpful staff. Good location in center of town. Close to ferries to Gallipoli.

A bit old and worn.

Excellent location for proximity to ferries and the cbd. Hotel staff were helpful and friendly. Room was clean and comfortable. Large free car park at the rear of the hotel. Windows have been double glazed which eliminates the majority of external street noise.

Just a small point, but one which almost invariably found in the majority of hotels, was the absence of fresh fruit juices at breakfast.

The breakfast was the best that we had in Turkey.

The staff were brilliant - getting us to their secure car park next door, helping us through a delayed tour booking, and always friendly.