Helen Hotel  

I liked the efficient unobtrusive service from the hotel staff.The hotel staff members went out of their way to make my stay pleasant and comfortable. Of particular note was the welcome afforded by the manager Ali who sat down with me and drew a map of the attractions and best restaurants, he also personally escorted me to a travel booking company who looked after my visits to the Gallipoli battlefields, Troy and the island of Bozcaada. The breakfast was also a treat, black olives. tomatoes, cucumbers, cheese, fresh bread and apricot jam!

For me there was very little not to like, my bed was a little hard but I got used to it..

The location was close to ferries providing access to Gallipoli the visit to the battlefields being the reason for our visit. We would recommend Helen Hotel to anyone.

I loved the location. We drove off the ferry and 1.5 blocks later pulled up in front. Friendly staff, immaculately clean, and a great breakfast the next morning. Right beside the waterfront so many choices for dinner, too. Cannot beat Helen Hotel.

Ali, the general manager, was very friendly and helpful and went out of his way to help his hotel clients. We had only half day to go to Troy and Ali even drove us to the mini-bus station himself. The staff next morning was also very helpful in trying to arrange tour groups for me and my family. Overall, this is one of the most personable hotels we stayed in Turkey. The Turkish breakfast was also wonderful and presented well. If you go to Canakkale, definitely stay at this hotel. It is also very closely located to the ferry harbor and conveniently located to go to visit Troy and Gallipoli battlefields cemetery.

This is not about Hotel Helen. I only have the most positive comments about the hotel and the administrative staffs. Avoid the dolsum, mini-bus to Troy. The driver deliberately lied to us (last bus was at 3:00 PM) and he told us this after he drove us all on the last bus that day to Troy. Then he made a promise to my wife to pick us up at 5:00 PM, but didn't show up. The security guard at Troy had to call him. He came and after he took us back to the hotel Helen, was trying to extort us for 50 Lira, claiming that is the taxi rate. The guy doesn't even have a taxi license. Avoid that mini-bus to Troy. Find some other way to get there or you might really get stranded there as there are no taxis outside the Troy park entrance.

1. Ali aldemir 2 . LOCATION 3. HOTEL STAFF

Hotel was in the city centre and close to all historical and market places. Staff were really helpfull. Room was clean and new

Comfortable, friendly/helpful staff

Friendly and helpful staff. Good location in center of town. Close to ferries to Gallipoli.

A bit old and worn.

Hotel is in a good location- you can see it as you get off the ferry. Room is fairly basic with an OK bathroom- slight smell but could be because there were roadworks directly outside our room. Airconditioner was effective as it was 38C. Breakfast is OK- normal Turkish fare. Staff were friendly and helpful.

A fridge would have been good as would extra pillows.

Mr Ali was a terrific help - he not only assisted us in terms of advise around flight/arrivals before we left home but also picked us up on arrival. His warmth and helpfulness made our experience really great and we will be recommending the hotel to others.

It was not the fault of the hotel and could not be prevented but we had some building going on outside our room until late at night and it was noisy and hard to sleep

Staff are friendly and helpful

Confusing arrangement with two buildings and two receptions, but no problem.

Great location, near to the ferry and in the centre of Cannakkale. Extremely helpful staff and nice clean rooms. Convenient car parking behind the hotel.

Loation is great as right in the centre of town + if driving they have their own car parking area in the rear. Staff very friendly and helpful. When we arrived a bus load of children also arrived. The staff immediately offered to upgrade us to their other hotel (attached) which was less noisy. We appreicate this gesture by the staff.