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Muhsine Hatun Mah. Sevgi Sokak ( Sarapnel) no:9 Kumkapi - Fatih, Istanbul, Fatih, 34122 Istanbul, Turkey – Show map
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43 verified reviews
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Helen Suites & Aparts's staff speaks: Ukrainian, Turkish, Russian, English
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Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying, Honeymoon Suite
Non-smoking Rooms, Family Rooms, Soundproof Rooms, Heating, Air Conditioning
Ukrainian, Turkish, Russian, English
From 1:00 PM
Until 12:00 PM
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Based on 43 reviews
Value for money
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The apartment is quite new, and the furniture is in a good condition. There is a police stand in front of the apartment, and supermarket is near, so the location is good.
Only one air conditioner in our apartment, and it is in the living room. That's totally not enough for the Istanbul summer night. And it is weak and noisy. We can't find anyone to check in for us when we arrive there. I know this is an apartment so no reception desk, but the number on the booking.com is incorrect! Finally someone come and check in for us, and he gives us another number for contacting him later.
Big room. The apartment is quite new. Furniture is in a good condition. Location is not that bad, supermarket and shops are near, and there is a police stand just in front of the apartment, so it is quite safe. But it is hard to find since there is no any sign of the apartment. So, good luck!
Only one weak and noisy air-conditioner in living room for the entire apartment. That is definitely not enough for Istanbul's summer night. Wifi quite weak, never reach the internet if you are not standing at the door. And there is no staff. Okay this is apartment so no reception I understand. But the no. On booking.com is incorrect! How can I find anyone to check in when I arrive? That's really annoying. Finally one man comes and check in for us, and he gives us another no. Then we can call him later! Oh thank you very much!
The apartament was very spacious and nicely furnished.
The matresses in beds were terrible, the flush in the toilet didn't work and the neighbourhood was a bit on the rough side.
We liked the location in a neighbourhood, full of authentic streetlive and near the fishmarket. Nice for a walk and good food everywhere. We also liked the apartment (second floor) and our view on the courtyard of an armenian church. The apartment is new, large enough and in good condition. Sofa and chair were o.k.
Their was almost no aquipment in the kitchen and we didn't sleep to well on the mattresses. You could feel the spiral inside the mattress. Notice that the airco is only available in the sittingroom. There is no airco in the sleepingroom.
Friendly, helpful staff, good location. It is overall a good apartment.
Occasinally no warm water, toilet flush does not work, some small, disgusting bugs in the bathroom.
Good, russian speaking staff! Good service! Recommend!!
Quiet area, but still very close the old istanbul, the most of the things are in a walkable distance. Staff was VERY VERY HELPFULL and replied to our requests without hesitations. Size of the rooms and furnishings
being a new structure, taxi were struggling to find the place
The location is great, the apartment is huge and clean...
Close to eateries.
The noises during sleeping hours ... with dogs barking in the middle of the night ... too close to car parkings. I can literally touch the car parked next to my apartment on the ground floor.
Very pleasing apartments. People, location and interior. A safe, quiet and noiseless place, outskirts of the old part of Isrtanbul, close to sea embankment and fish market (2-3 minutes), next to Armenian church and patriarchate (the view from the window is just like here in booking, ask for N9), 10-15 min walk to Small Hagia Sophia (Kucuk Ayasofya Camii) and Sokollu Camii - both worth visiting, 20-25 min walk to Hagia Sophia. Comfortable and large rooms, large bathroom. If you want to save money you can cook fresh fish from the market or some meat from neighboring butchers. Friendly personnel indeed. Met us late at night. You can e-mail them beforehand to arrange different stuff. Particular thanks to attentive Yildiz who speaks Russian and Mr. UGUR ILGAR for correspondence
Nothing negative. Good for family rest and friendly companies. Elderly people need to go up the hill slowly to the tram stop but that was not a problem for us.
Very good apartments. Clean rooms with new furniture: beds for adults and a child, wardrobe, table, chairs, etc. Kitchen corner, frige, gas cooker, cups, plates, and utensils.The apartmants are in the old part of Istanbul, 20-25 min walk to Hagia Sophia. 5 min to the sea embankment, a fish market and fish restaurants. Frendly personnel fluent in English and Russian (special thanks to Yildiz!). Very well for family tourism.
Very nice place. it s located near the main sights. very friendly and attentive staff. and apts new. clean and very lovely! we still will return there!
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