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Cumhuriyet Meydani Istasyon Cad No:1, 38010 Kayseri – Show map
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The most recent booking for this hotel was made on Aug 29 at 12:15 PM from Turkey.
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29 properties in Kayseri
Including hotels, apartments, villas and more.
88 verified reviews
We speak your language
Hilton Kayseri's staff speak: Turkish, English, German
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Sauna, Fitness Center, Massage, Indoor Pool, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and costs EUR 8 per hour.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
Turkish, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hilton Kayseri accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the rates on this website are quoted in EUR but that guests are charged in local currency at the front desk. Rates are based on the daily exchange rate.
Based on 88 reviews
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Good location and rooms. Breakfast was very good. Staff helpful but not able to do much to sort out problems.
Though we stayed in the renovate part of the hotel unfortunately the airconditioning system was poor. Despite full attention by the staff the problem could not be resolved. After a lot of phone calls an alternative room was provided. The curtain in that room was half hanging down. The guttering system also was poor with poor drainage.
The indoor pool is large, clean, and refreshing.
The lobby was sterile and cold and not at all what I expected. The metal detector at the front entrance was a bit unnerving.
Staff cooperation. Great location
Staff ignored the full cleaning of the room until I sent email complaining . The roof bar is not sound isolated kept hearing everything loudly .
Location and breakfast
The air condition was not working for all the three nights we stayed there.We informed the information desk and they sent us a worker who insisted that there was nothing wrong with the air conditioning.The next night we talked to a manager who came up to the room personally and she agreed with us in that the air conditioning was broken.She gave us a ventilator and said that the air condition was not working in the whole hotel.She apologized for the inconvenience and sent us a bottle of wine and a basket of fruit.
Generally the services offerred by the hotel were very good.
The location is good . The breakfast is good.
Only the location, being at the Cumhuriyet meydani is what I would value "good" in this stay
I checked in to the hotel, where I had made a book for a Junior suite. The staff checked me in to a standard double room, without checking the reservation detail (where I also noted I wanted to have a room on high floor and non-smoking room). Changed to the "Junior suite", on a smoking floor, with dirty curtains and dirty walls. The concept of Junior suite is very different to what I know, where there should be another retreating area with at least a couch and TV. The extra room connected to the bedroom has only a one-person armchair and a mini bar. No TV. I complained about the setting of the room but staff insist this is the arrangement they can do. The room costed 50 EUR more than a standard double, I regreted to have paid the difference. The breakfast was very ordinary. Omlette and usual Turkish fair. Although I had marked clearly on my reservation to have a non-smoking room, I was given one on the smoking floor. Smells absolutely gross.
The room was very hot 26 to 27c, the air conditioning was not working.. The room had a strong smell of smoke. We could not sleep because of the unbearable noise of music until 0:45am. We have asked to change the room but it was not possible. All in all not up to the standard we expect from a Hilton!
the homely arrangement
Old,dirty,no facilities. (They said they are under renovation so fingers crossed...)
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