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Newest reviews for Innova Sultanahmet Istanbul

  • Omar
      United Arab Emirates
    August 26, 2014

    mr murad was very helpful guy there.

    I request for late checkout but they rejected

    9.2

  • Elna
      South Africa
    August 25, 2014

    The rooftop with a beautiful view of the sea where we had dinner

    7.9

  • Ali
      Saudi Arabia
    August 17, 2014

    1_great location near sultanahmed I liked the area more than Taqsim also the tram is only 5 minutes away 2_ staff were friendly

    1_no swimming poll 2_ In my room the internet was slow but it was good in some other rooms

    9.2

  • Gabrielle
      Georgia
    August 12, 2014

    Location, comfort. Breakfast was very good as were the staff working during this service.

    The professionalism of the front-desk staff was very poor apart from one male member of the staff. The Spa was not open due to the vacation!! - which was pretty disappointing and the front desk staff did not think of proposing an alternative.

    8.3

  • Sameer
      Saudi Arabia
    August 10, 2014

    every things

    10

  • Mohammad
      Jordan
    August 10, 2014

    We always found the safe unlocked by room service! Daily after cleaning the room. This is really weird and dangerous. The breakfast is limited with some items like omlette that should be paid as extra. We tried to use the massage and laundary services, but they were out of service. This is really dissappointing. The AC is always cold. It doesn't adjust to the temperature settings you input into the AC control unit. There's a notification in the room that brining food from outside the hotel is not allowed. That's totally alright, however, the Arabic translation of this notification mentions that there's a 50 Euro fine for doing so. This last statement is not there in the English version, which I find unprofessional, irritating and insinuates prejudjument by hotel management. This is in fact something that can be used to bring the hotel management into the court of law.

    5.4

  • Amjed
      Cyprus
    August 6, 2014

    the location

    the 2 pin power outlet

    10

  • Khaled
      Turkey
    July 27, 2014

    Location Clean Facility Value for money

    Noisy area due to buildings going on around even at vary late hours Staff do not speak english well

    6.7

  • Simona
      Romania
    July 21, 2014

    - great location, near tram station and near most important monuments of the town - one of the few hotels with parking place - big room, clean

    - same breakfast every day with little choice - for extra money they could make an omelet, eggs and fresh juice - the terrace on the roof is actually used as smoking place while drinking a beer, there is no actual bar or restaurant upstairs

    8.3

  • Nagieb
      Saudi Arabia
    July 9, 2014

    The Staff were most accommodating and always willing to go the extra TEN miles! In-house food and beverages are excellent and the hotel all-round has a comfortable, cosy, warm ambience that adds value to visiting historical Istanbul

    9.6

  • Omar
      Malaysia
    July 8, 2014

    We had 2 bedroom apartment. It was excellent. Staffs were friendly and helpful. Location is fantastic. Walking distance to shopping street and eateries.

    10

  • Anonymous
      Canada
    July 3, 2014

    Everything

    Nothing

    10

  • Terence
      Australia
    July 2, 2014

    Great position -wonderful staff fabulous large room. Close to all main sights and attractions. Would definitely return and have recommended the hotel to our travel agent to promote

    Nothing..it was all perfect

    10

  • Ross
      New Zealand
    June 21, 2014

    Good sized bathroom and bedroom, quiet air conditioning

    You had to pay extra for fresh orange juice

    10

  • Ziad
      Saudi Arabia
    June 17, 2014

    They gave me two single beds , while I asked for double or king size bed. They refused to change the room , staff were not so friendly

    5.4

  • Ayoma
      Sri Lanka
    June 15, 2014

    The location was fantastic .The breakfast was good but to charge for an omelette was funny. Its a different preparation of eggs

    Flexibility to adjust to clients needs. Our flight was at 1am on the 15thJUN and we were willing to pay for half day and they were not willing to extend another extra hour as we were going on a afternoon tour booked by the hotel We came back at 6 pm and was rushed to keep to the checkout time

    8.8

  • Nathan
      Belgium
    June 12, 2014

    Very nice.clean and big rooms.gud location.

    Wifi in some rooms no good connections

    7.5

  • Jeremiah
      Democratic Republic of the Congo
    May 27, 2014

    The staff are very helpful and caring, answering every question and giving directions when requested.

    The variety of foods is very limited with several vistors opting to dine away. The lobby bar/restaurant can be rearranged to accomodate more customers during an event like the club championship final.

    7.5

  • Nicole
      Greece
    May 27, 2014

    very convenient to tram station and to walk to various sites in Sultanahmet. Recently renovated, modern style.

    family rooms are located backwards, without day light and view a house wall.

    9.2

  • Omar
      Oman
    May 11, 2014

    The regular room space is quite large in comparison with other same class hotel. The facilities are brand new and very we'll maintained.

    There was nothing I could complain about!

    8.8

  • George
      Greece
    April 16, 2014

    Hospitality, the staff was very kind, position of the hotel (near to tram station, Hagia Sofia, blue mosque, grand bazaar etc...) beautiful room and comfortable bed. Super breakfast and very delicious!!!!!

    10

  • Mohammed
      Saudi Arabia
    March 29, 2014

    excellent hotel

    breakfast need to be upgraded

    9.2

  • Riyadh
      Oman
    March 29, 2014

    The location is very good very close to tram station and walking distance from main attractions. The room was big and nice.

    10

  • Anonymous
      France
    March 17, 2014

    Were very satisfied with all aspects.

    9.6

  • Anonymous
      Australia
    March 13, 2014

    Fantastic location to walk to almost all the sites! Friendly staff!

    Booked a family room which consisted of 2 adjoining rooms but they both faced directly in to a brick wall (very unappealing for the price)! Make sure you request room facing road! Also breakfast was included and was nice but didn't like that you had to pay extra to have eggs cooked a particular way or a freshly squeezed orange juice! First time have seen that!

    7.5

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