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Degirmenbahce Caddesi No:15 Yenibosna, Bahcelievler, 34197 Istanbul – Show map
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1934 properties in Istanbul
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1123 verified reviews
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Istanbul Gonen Hotel's staff speaks: Turkish
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Outdoor Pool (seasonal), Terrace
Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Shuttle Service (surcharge), Airport Shuttle (free), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child under 6 years stays free of charge when using existing beds.
One older child or adult is charged EUR 40 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 1123 reviews
Value for money
Show reviews from:
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location next to airport and shopping malls
service under a 5star standard, most of them don't speak english, food could be better
Clean hotel and friendly staff. The hotel offers a free airport shuttle from/to Ataturk airport.
Too faraway from metro and city downtown good for one night but not to stay longer because no much todo around
BRAKE FAST . EXELLANT . SWIMMING AND SOUNA FACILLITY ALSO VERY GOOD . WIFI EXCELLEANT SPEED .
TIME FOR THE BRAKE FAST VERY SHORT 7 TO 10 . YOU SHOULD INCREASE IT AT LAST ONE HR .
Comfort of room and it being clean.
The location was not the best.
i didnt like that from every room u can hear every noise....the rooms are very small for 5*hotel!!the stuff didnt explain nothing the roomservice ecerytime busy!!
poor aircondition filters
Shuttle service from airport arrived within 5 minutes after I called the hotel. Beautiful clean hotel. Staff at reception make you feel welcome.
Location was good Breakfast was good
Staff need to learn how to be more friendly with guests. Air condition wasnt working and they didnt fix it. had to go to the reception to ask for a room change. No follow up from them.
Hotel Decor and facilities were in great state, a good number of their staff were quite friendly/helpful. A few of the staff couldn't speak good English but they were very willing to try and that's commendable. Breakfast included lots of options, the Lal restaurant was affordable and had a impressive variety to offer
The Concierge guy was deceptive, he asked us to pay 288 turkish lira(special discount for hotel guests he said) for a round trip to kabatas, this wouldn't be a problem if not that he lied that it will take the metro 6 hours for a journey that the private car will take two hours, he also lied that a taxi will charge more, we eventually paid only 100 turkish lira for the same trip. This is quite condescending if you consider that we started trusting him because he is from the hotel, he almost took advantage of us. Secondly the internet connection was good but the signal was always low all over the hotel. Thirdly we made our booking over 2 months earlier and even paid for it so it was a confirmed booking,we specifically requested for a double bed,we were offered two single beds instead, when we complained they just sent someone over to push the two beds together, this couldn't work as the two beds just wouldn't stay together, we called again and received a flat response that the hotel was fully booked and they couldn't do anything about it. On our first day, we had to wait about 10minutes to get a half set-up table for breakfast, the hotel staff barely cleaned the table before running off,food items were hardly replenished when they finished, there were crumbs and spilled drinks all over the place, the few hotel staff really struggled to attend to the full house they had.The scene did not look good at all. Finally I found the shuttle service to be quite unreliable, I actually choose this hotel because of it, when I contacted the hotel before our arrival, they told me they had a shuttle every hour. Upon arrival, I waited for an hour and half and didn't see any shuttle, while waiting several other hotel shuttles made two trips,the shuttle didn't show up until I called the hotel. My advice is take a cab or call the hotel as soon as you arrive at the pick-up area
Nice staff and try to help
Bad programming for the elevators The hotel should remove the alcoholic drinks whenever requested by the guest without giving him hard time or funny answers
location- close to the aiport, shuttle bus.
Not concerning the hotel. Taxi drivers are not happy to drive from the airport to the hotel due to very short distance
We've stayed at Gönen Hotel for two nights on our way of going home(Iran) from london and it's a great place if you're interested to do shopping outlets of famous Turkish and some international brands.
The staffs on the restaurant didn't care how many times you've asked for a cup of tea. But apart of that they've had standard level of breakfast options.
Room, spa and pool were all very nice.
If you miss your right turn into the hotel, you will have a hard time. There is only 1 way in, to the right. It's not easy to get back.
I liked the staff members, the Hotel room was fantastic the hotel view was nice. I think was one of the Amazing Hotel in Istanbul.
The staff was superb, the breakfast extraordinary, and the hotel impeccably clean, safe and organized. It is also a great location for the airport and shopping.
No complaints at all.
wifi service was not good.
Breakfast, transfer, wi-fi connection, swimming pool and room design
Location is far from the city center, 1 hour
Planes were cancelled; private p/u at airport no-showed even though called Gonen to inform we would be late. Checked in 2am; out @ 4am. Told desk really didn't need suite for only a shower, just a common room. No consideration. Did have shuttle bus take us to airport even though not operating. Poor performance.
Staff very prompt and quick great service great rooms big and clean and very comfortable
Everything was great
Were extremely accommodating with an early check in after a long hall flight allowing us to have breakfast and upgrading room.
Little to dislike- though would not be first choice for someone wishing to be near tourist areas/sites. We stayed 2 nights and our experience was very good. Staff accommodating and attentive
Staff, design, food
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