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Newest reviews for Istanbul Gonen Hotel

  • Essam
      Turkey
    August 27, 2014

    Nice staff and try to help

    Bad programming for the elevators The hotel should remove the alcoholic drinks whenever requested by the guest without giving him hard time or funny answers

    8.3

  • Fahad
      Saudi Arabia
    August 26, 2014

    No thing

    2.9

  • Mary
      United States of America
    August 23, 2014

    Room, spa and pool were all very nice.

    If you miss your right turn into the hotel, you will have a hard time. There is only 1 way in, to the right. It's not easy to get back.

    9.2

  • Mumu
      United Kingdom
    August 21, 2014

    I liked the staff members, the Hotel room was fantastic the hotel view was nice. I think was one of the Amazing Hotel in Istanbul.

    Nothing

    9.6

  • Eunhye
      Turkey
    August 14, 2014

    wifi service was not good.

    10

  • Nurhan
      Australia
    August 9, 2014

    Staff very prompt and quick great service great rooms big and clean and very comfortable

    Everything was great

    10

  • A
      United Kingdom
    August 9, 2014

    Were extremely accommodating with an early check in after a long hall flight allowing us to have breakfast and upgrading room.

    Little to dislike- though would not be first choice for someone wishing to be near tourist areas/sites. We stayed 2 nights and our experience was very good. Staff accommodating and attentive

    9.2

  • Donia
      United Arab Emirates
    August 9, 2014

    Staff, design, food

    Nothing

    10

  • Leonid
      Ukraine
    August 6, 2014

    Everything is great. WiFi - perfect. Although I was checking out from the hotel before the breakfast started, the front desk staff has arranged access to the restaurant.

    9.6

  • Michelle
      Qatar
    August 5, 2014

    Receptionist was rude to my friend. Biggest problem 99% of them dont understand English. If you in the tourist field u need people to speak English. The room didnot have glasses for two people. I had to constantly call them to bring glasses, that even took them a while to bring. Also our room had one complimenatry bottle water. We called to enquire and they said they only give one bottle water per room and my friend said we are two people and the person just put the phone down. We were two females and the products provided in the bathroom was for one person. I stayed at two other hotels, Hilton Istanbul and Rixos Antalya and their service was excellent. I will not recommend this hotel to anyone as a five star hotel. As a four star maybe but as a three star definitely.

    4.6

  • Anonymous
      Netherlands
    August 4, 2014

    Close to the airport Nice facilities. (gym, sauna etc) Good breakfast Nice staff

    Some of the staff could do with a bit more English knowledge

    7.9

  • Wail
      Jordan
    August 4, 2014

    every thing

    nothing

    7.9

  • Athir
      Turkey
    August 2, 2014

    Every thing

    No thing

    8.3

  • Alan
      Turkey
    August 2, 2014

    Excellent position.easy access to Istanbul city and ideal if flying in from other countries.so close to airport.very spacious hotel,a lot of facilities .staff were nice.

    The breakfast first day wasn't good as I do like orange juice to start my day.i enquired and was told,no orange juice.it was half way throught the time stated.it gets very busy there.food was not as fresh as it could be.The next day orange juice and other selections .food was hot.that was good. On arrival from the other side of the world.it would be nice for someone to show me to my room.i know it was 2 in the morning,but you want to be treated right.at that time you just want a drink of water,alas the water provided was not in the fridge,where it should be,so drinking warm water,not good.hope you take that on board,as that is important.

    10

  • Lizzy
      Canada
    August 2, 2014

    I stayed in this hotel overnight as I was flying out the next day and it was on sale. Excellent shuttle service that goes on the hour, friendly staff, amazing facilities, and right across the street is a mall that has McDonalds, Burger King and even Crispy Creme Donuts. But wait.. Dont miss out on Breakfast! Selection of fruit, cheese, yogurts, lots of bread, scrambled eggs, pancakes etc.. They did a beautiful job at presenting everything so well. Well Done! Excellent free wifi too. Some reviews complain about the lack of English- remember you are in Turkey and its a non-English speaking country and if you go with that thinking you will love it.

    I had to leave!

    10

  • Monica
      Canada
    July 31, 2014

    Beautiful interior, across from a mall for last minute shopping, comfortable room and bed, friendly and accommodating staff in the pub. Shuttle from hotel to airport was efficient and on time.

    Reception staff stuffy, does not become a 5 star hotel. Shuttle extremely hard to locate at the airport. The lovely little outdoor pool is only open from 10 - 6. Brash guy in the spa insisted my bald husband had to buy a shower cap for 10lira to use the pool!

    7.9

  • Kita
      Canada
    July 29, 2014

    Jacouzi and indoor swimming pool temperarure is cold

    9.2

  • Ulas
      Turkey
    July 28, 2014

    Location and great helpful staff. Clean and comfortable rooms.

    9.2

  • Kita
      Canada
    July 27, 2014

    Water temperature of jacouzi and indoor swimming pool should be warmer

    9.2

  • Georgios
      Greece
    July 26, 2014

    very nice staff

    brekfast can be beter

    8.3

  • Anonymous
      Nigeria
    July 25, 2014

    All the internal scene of the hotel premises are excellent.

    I did not enjoy the meal. The menu of the restaurants lack varieties of English dishes.

    7.9

  • Klaus-peter
      United States of America
    July 21, 2014

    I booked a one night stay at the Istanbul Gonen Hotel because I had a ~20 hour layover in Istanbul. The hotel is close to Ataturk Airport and there's a free airport shuttle to and from the airport. The room was excellent, comfortable and clean. Great bathrooms with waterfall-style shower heads. Buffet breakfast was included with room charge and was diverse and delicious. I want to point out the exceptional professionalism displayed by the hotel staff - always friendly, always helpful, and always excellent guest service. I will definitely return if I travel through Istanbul again.

    Airport shuttle only runs once per hour from airport (6:15, 7:15. 8:15, etc.), so depending on when you leave the airport, you may have to wait at least an hour. I ended up taking a taxi because I didn't want to wait until (9:15 pm) to get to the hotel.

    10

  • Geeta
      India
    July 21, 2014

    Well we liked the staff who were very polite n pleasant. Rooms were comfortable.good restuarents. It was a good experience overall. Nice stay.

    Breakfast not so good. It was average . Airconditioning not very good initially but improved later on.

    7.5

  • Shahid
      United States of America
    July 20, 2014

    Location Shuttle service to airport Clean

    10

  • Anonymous
      United Kingdom
    July 19, 2014

    Food choices at Publig very limited

    10

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