눉My washroom was badly designed, when I opened the door it would hit the seat. The door would open half, and to stand properly in front of the mirror you had to stand in a corner and close the When you need something, there are 80% chances no one will pick up the room service! they should keep room service and reception separately , because usually there is only one person at the reception! who is always burdened by the in coming guests and the room service calls. And when they pick up, there are 90% chances they will ask you to come to the reception.
I booked a room online with a pool view, but the one given to me was really not the one with pool view. In their language pool view means the rooms that are faced inside the hotel towards the pool, but it really couldn't see the main pool from my balcony, I could see the trees and the path, pool was far away. I also requested for a double bed, but they gave me the one with twin bed, I had to ask the reception to change it, and rather changing the room, a lady came and pushed the two beds together and made it into single double bed, blocking the only convenient electricity port in between. I had to use the one those were away from the bed.
The food is all inclusive, but really you would find hardly anything edible. Even the menu at turkish cuisine was terrible. And I found fried stuff in healthy food corner one day.
눇The place looks good from outside, they have a pool, staff is good, food and drinks are all inclusive but there are so many minor details that are being ignored and it makes your trip horrible.
Every morning there was a bad foul smell in my room, that came from the AC vent. I asked the reception to fix it, I smelled mint for a moment, then smell was back in few minutes.
Also, when you leave the room, your AC automatically turns off, so when I used to enter my room after having dinner lets say, it would again smell very bad.