We spent 3 nights at Kemerhan Cave Suites and as time went by it just get better and better.
Mr. Mehmet, himself the owner, manager, hostess is simply the best.
At the begging, by the time I did the reservation, by mistake I selected the wrong dates. So I did another reservation for the correct dates. The problem is that I realized later that I had actually booked 2 rooms instead of 1. Quickly I was contacted by Mr Mehmet via email, and he was so nice and helpful, managing to cancel my wrong reservation free of charge, perfect!
Before the arrival we were offered some ballooning activities as well as some day trips around the region. Again Mr Mehmet was really helpful, always trying to give the best option for the guests.
When we arrived at the hotel, surprise! We were upgraded to the best suite in the hotel for the first night. The room was simply amazing, so huge, a huge bed, bathroom, jacuzzi, shower, rest area, I can't even describe it here.
Then we were offered some welcome drinks, so we seated with Mr. Mehmet to discuss the details regarding the Balloon ride and the day trips.
I can say again than Mr. Mehmet is always looking to manage the best options to fit our needs. Regarding the Ballooning, due to his expertise in the area, he knows the best pilots and the best companies. So he contacts the companies looking for the pilots he considers the best and book for you. Another plus, there is no need to pay in advance, even if the trip is cancelled due to strong winds, you will have your money back.
The same happened with the day trips, he called so many guides looking for an availability for the dates we were looking for that eventually we managed to have our tours confirmed.
When we realized, the dinner was being served, so we had the pleasure to join Mr Mehmet for a terrific traditional food.
The next day we were accommodated on the room we had booked originally.