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Newest reviews for Retaj Royale Istanbul

  • Anonymous
      Lebanon
    August 25, 2014

    nothing

    staff not professional, rooms not clean, asked for non smoking room and it was a smoking room

    3.8

  • Abdelrahman
      Saudi Arabia
    August 24, 2014

    all is good

    no tall tell you ask

    9.2

  • Abdullah
      Saudi Arabia
    August 23, 2014

    Internet House keeping

    7.5

  • Imran
      United Kingdom
    August 13, 2014

    spacious comfortable rooms, good breakfast, qibla direction in rooms and provision of Qaran and pray mats in the rooms

    temp control in rooms, quiet far from the city centre

    6.3

  • Yasir
      Saudi Arabia
    August 9, 2014

    This is a real value for your money and a real comfy inn

    Inconsistancy with house keeping and providing some basic supplies continously such as: soap, shampoo, towels, etc. and had to call for them to be redeliverd with also not providing everything as they claim they have a shortage in them.

    8.3

  • Anonymous
      Kuwait
    August 7, 2014

    -Staff -They have a free shuttle to mall of istanbul -complemantry water,coffee,tee and in my case sparkling water -location is fair when it comes to mall of istanbul

    A/C was hot in a strange way, they said that because of the water cooling!!! I still didn't get it

    5.8

  • Mehmet
      Turkey
    August 6, 2014

    Staff was low qualified

    7.1

  • Ali
      Turkey
    August 6, 2014

    Great rooms with high quality interior. Everything was very clean and top notch condition. The hotel was quite and peaceful. There was free underground parking.

    It took me 15 mins to complete checkout due to being understaffed.

    9.6

  • Anonymous
      Saudi Arabia
    August 5, 2014

    excellent hotel staff, especially Arz very professional, and helfull all the time

    away from attractions in sultanahmet

    9.2

  • Haluk
      Luxembourg
    August 5, 2014

    Smiling, polite, helpfull staff New constructed high quality furnitures

    Staff need some education, they are heplfull but not effective. i believe hotel needs a more effective management, it seems there is a coordination problem. it is not professional enough for 5 star hotel.

    3.3

  • Abdullah
      Saudi Arabia
    July 31, 2014

    Cleaness Staff very nice Resturants , food are good

    Location Not profisional in fixink problem in their help

    4.6

  • Victor
      Russia
    July 22, 2014

    We liked the Deluxe room. Nice GYM.

    Terrible cleaning!!! Sauna was not working! Poor breakfast. Terrible location. After 4 days I still don't have my deposit back!!!

    4.2

  • Hamad
      Qatar
    July 22, 2014

    close to shoping malls and uptown areas

    far a way from city center

    10

  • Fatih
      Australia
    July 10, 2014

    Room, furniture, facilities, service, staff, location

    Room service prices

    10

  • Yousaf
      Pakistan
    June 23, 2014

    I like the hospitality of the hotel.

    There is none

    9.6

  • Bader
      Saudi Arabia
    June 8, 2014

    Quite, excellent for family

    9.2

  • Tareq
      Jordan
    June 1, 2014

    The hotel don’t have a clear standards for cleaning the rooms Every day the housekeeping miss/forget to but a new towels and shampoo instead of the used ones

    4.2

  • Khalaf
      Kuwait
    May 14, 2014

    Design

    Restaurant and location

    6.3

  • Muhammad
      Saudi Arabia
    May 10, 2014

    Naer from airport clean

    9.2

  • Mohamed
      Saudi Arabia
    May 4, 2014

    - very friendly and trustworthy staff ( my wife forgot her bag after checking out. and she got it the next day immediately ) - excellent swimming pool - no alcohol - shuttle to Taxim - shuttle to the airport - very organized hotel

    they need to fix the Jacuzzi.

    9.6

  • Martin
      United Kingdom
    April 29, 2014

    Reception was good, and offerred us the uipgraded food packages. Very accommodating and swapped dinners for lunches as we attended a catered wedding. Room very comfortable. Buffet meals were relatively varied and well presented.

    8.5

  • Anonymous
      United Kingdom
    April 24, 2014

    the Breakfast was amazing, rooms were spacious, nice staff, helpful manner.

    the location was far away form historical places and city center although there was a shuttle to city center but it was not available in early or late hours.

    9.2

  • Azfar
      Pakistan
    April 22, 2014

    We liked this hotel because of the price. This was by far and excellent deal. The staff was generally good. There was a language barrier but they tried to help in anyway possible.

    The couch in our room was really dirty. And the staff had to be reminded a couple of times to bring us soap in the bathroom as there wasn't any.

    6.3

  • Tian
      Canada
    April 20, 2014

    The staff were amazing and the resort's cleanliness and accommodation was great value for money.

    9.2

  • Mohammad
      Jordan
    April 16, 2014

    Just amazing staff I have met ever in my hotel experience. No alcohol drinks.

    Cleaning Breakfast is the same everyday

    5.8

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