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Refik Saydam Caddesi No:14 Taksim, Beyoglu, 34430 Istanbul, Turkey – Show map
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1941 properties in Istanbul
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187 verified reviews
They speak your language
Hotel Santa Hill's staff speaks: Turkish, English
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Food & Drink
Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Grocery Deliveries, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Private Check-in/Check-out, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Air Conditioning
From 1:00 PM
Until 11:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 6 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 187 reviews
Value for money
Show reviews from:
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Score from 596 reviews Very good
staff very pleasant and helpful location good room fine
getting to our room very dangerous multi stairs only had hand rail on one side and this was very loose very dark almost black. a lot of chipped crockery. often no juice at breakfast.
The chap who did the taxi transfer to the airport was very amiable. The hotel was well located for Taksim and Galata.
The man on reception was very rude and aggressive. We were discussing transfer times to the airport and he got very angry that we didn't immediately take on his advice - which incidentally turned out to be completely wrong. Breakfast was appalling and there wasn't a proper shower in the room. Rooms were dark and it was hard to sleep with the traffic noise. My friend was put in an awful room as I think they'd got our booking wrong.
Staff at the hotel were very nice, location is very good
room very small breakfast was so so no much variety
comfort, breakfast, staff was very helpful, near to every thing. management was good.
they put my baggage out of my room the morning of departure day without my permission and they did'nt allow me to return to my room although was before 12.00. Some rooms have no views and are dirty and noisy.
Room with a balcony and calm location Mattress was comfortable
Staff needs more training and is not professional Breakfast was poor and not varied with a bad service
We were traveling as a group of friends. One evening a Turkish friend of ours came to pick us up for dinner. We were tired from sightseeing and wanted to take showers and chill on the balcony before leaving. The staff would not let our friend up to our room. Citing something about safety and worries about prostitution. When we supplied them with a copy of his driver's license and explained we'll just be an hour, they then asked for 10 euros. I was outraged. We had rented two rooms for 4 nights. The receptionist got loud and nasty.
The road where is located the hotel is very isolated and not very safe (at least for women..).
Our room was large and all the faciliies worked well. Good value for money for a hotel of this class.
Room was a bit dark. Although it was a short walk to Istikal Street the hotel is a bit away from the tourist track.
Kind staff, nice chique(-ish) decor. Next to main road (easy to take taxis), 5 minute walk to main shopping street & bar area. Walk in the other direction (just around the corner) for a nice and real residential area and see steep and narrow Istanbul streets.
Limited choices at breakfast buffet, towels a little bit old, not very atmospheric lighting options in room.
Location is close to Taksim Square great accss to shops, restaurants, and Turk people. Breakfast is fantastic with free tea and coffee all day. Staff are wonderful paritular general manager ilhan Mustu who helped me while I had all kind of questions and problems. Value for money is great. Definitely, I will come back again and recommend to my friends. Wi-Fi is also great even with four devises.
I did enjoy my stay here, the bed is great and the staff is very polite. The location is quite good for those visiting Galata Tower, for other parts of Istanbul is just OK. There is a metro station few minutes away as well as a shopping area.
Breakfast choice is a bit limited, the wifi can be slow sometimes and the really low availability of English channels (watching TV can be tricky for those who don't speak Turkish and/or Arabic)
The staff and location was good.
The decor, the rooms and bathrooms were very dark and gloomy.
A good experience overall, would recommend to other people.
Soundproofing (at least in the "back" part of the hotel) could be better, you can hear everything from the room above.
Almost in the centre, very close to a bus station and just 5 mins walk from Istiklal street. Staff helpful. Several supermarkets just beside had facilitated our lives.
It is a problem everywhere in Turkey; language barrier. I think one should learn sign language
Very friendly and helpfull staff, comfortable and clean room, good location, wi-fi both in room and lobby. Excellent value for money.
Breakfast was a little poor but fair to price.
Very old and not maintain and unprofessional staff and all the equipment is out of date. may be staying fewday is ok more than a few days is not pleasant to stay sime of guess are very noisy front desk are not saiding anything about it. service is not professional and staff also.
We stayed at Hotel Santa Hill from May 24 to June 01. Booked 2 rooms for 7 nights. This hotel is in the perfect location. Its just 3-4 minutes walk straight to Istiklal or 10 minutes walk in the opposite direction for Taksim Square and Metro/Funicular Station. There is a bus stop right next to the hotel. Excellent breakfast. Complimentary airport transfer if you stay for more then 5 nights. Strong wifi throughout the hotel. You also get complimentary coffee/tea all day. Clean rooms with nice decor. Very comfortable organic beds. The hotel staff are really friendly and helpful, we couldn't ask for anything more from them. Special thanks to ilhan & Meltam. They were the sweetest people I have ever met. I highly recommend Hotel Santa Hill.
There wasn't anything I didn't like!
We booked 2 rooms for 7 nights at Hotel Santa Hill. Our room was lovely, nicely furnished and very clean. Very comfortable organic beds. Breakfast was good with plenty of choice for us. Great location. Taksim Square and Istiklal is 5 minutes walk. I highly recommend this hotel. Best staff ever with local knowledge and advice, either with trips out or when we wanted to visit and/or walk to local sites. Special discount on tours if you book through the hotel. Special thanks to ilhan and Meltam. They were the sweetest people I have ever met. Thank you Hotel Santa Hill !
Facilities, room, service and staff.
Excellent value for money. Close to Taksim area but on a necessary distance to avoid too much noise and disturbance. Very spacious room and comfortable bed. A/C and WIFI worked very well.
Heavy traffic outside 24/7. Try to get a room facing back.
it is quite close to the city center and it is just a place to sleep. Enough cleaned.
poor breakfast, bad English of personnel
Very close to the city center(5,6 min.walk).Staff is helpful and reliable.Good,fresh breakfast-classical turkish.Cleanness is impeccable.We had really nice stay in this hotel,all 9 of us is very satisfy.
Staffs were very kind and helpful. Near to main street. Meals were also good.
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