Hotel Sarnic (Ottoman Mansion)  

Hotel staff not friendly, but correct attitude and good english.

The worst hotel we ever stayed in. Very expensive for what they offered. We payed 250 Euro for the first night when we received a room in the Premier Sarnic Hotel and have been moved the other day in a less comfortable room,downfloor, with a huge ventilation system which covered half of the window, even if when making the reservation we had not been announced the hotel has more different categories for the rooms, we just booked a double room. The second night of accommodation we had no water, very bad after a busy day in Istanbul, extremely uncomfortable not to have a shower when coming home! The menu breakfast was the same every day, with poor options, bad tasted coffee and if you wanted to have an one egg omllette instead of the boiled served eggs you had to pay. Never stay again and never recommended to any friends or tourism agencies.

The location of the Hotel is amazing. Near to many things by walking. Many cafes and restaurants are also around the location and there is the Arasta Bazaar very close. Owners and staffs are lovely. Everyone is very hosting and ready to help at any moment. Breakfast buffet is very rich, although I don't like to eat breakfast but that buffet made me taste something each time. It is a good recommendation for everyone.

The hotel was in perfect location,everything was very close!The staff was excellent,helped us for many things!I want to say that we were very pleased with the cleanliness, to be honest I fell in love with the smell of the sheets :)) Thank you

The location was very convenient to many of the major historic sights. The staff spoke excellent English and helped with all of our questions. The breakfast buffet was included and had an extensive choice of items. Our room was comfortable and the bathroom well appointed, big towels, conditioner, etc. Airport transport was prompt and reliable.

Our room was on the third floor and there was no elevator. The stairwell was not well lit and somewhat steep and difficult to climb and descend. Although the breakfast buffet was extensive, the "hot foods" - eggs, potatoes were not kept warm in chaffing dishes and were always cold. Cnn and bbc only English channels, little entertainment channels for late night movies, for example. We booked two rooms for four nights, but airport transport was not free because we used Bookings.com and not the hotel's online reservation system.

The hotel has excellent, personable staff. From check in I was greeted warmly and asked if I would like a cup of tea. As it was raining and it took an hour and a half to arrive from he airport, including walking the last bit, it was a friendly and most welcome gesture. Their ability to communicate in English was very helpful. Cleaning staff was also very polite.

I would have just liked more info on hotel airport pickup, but that was really the only thing I would recommend.

We like the ;location.the price we paid we have no complaint on the room size except that the hotel have no lift. The highest is four floors which was where we stayed.the breakfast is consider good and well spread

Price/performance was good. Close to the touristic areas. Breakfast was ok.

Small room. There was a problem with airconditioning. No window.

Great location and excellent service.

Location and price were perfect. Staff as well. Next time I will choose this hotel too

The staff is extremely friendly and helpful. The rooms are clean and neat. Overall service is excellent. They really care about their quests. Have a 24 hour very helpful desk. Would for sure go back. Location is outstanding.

Everything was really fine for the price and location in the inner city. Rooms are small and their is no elevator if you are on the fourth floor.. So you do need to be in good shape.

We liked the location of the hotel. Breakfast was very rich. The staff were very helpful. We took their pick up service from the airport. It helped us a lot and made our trip so easy.

Our room was a little bit too small.

This is a great hotel. The location is just perfect, close to all main historical places. We loved the garden and roof top restaurant.

We were in Istanbul on business and stayed here for 3 nights because my meeting was close by. Also was extremely pleased with SarnicHotel' Location is the best with spectacular views from the rooftop terrace over the Blue Mosque and the Bosphorus. Friendly and helpful staff, nice breakfast with personalized service and clean rooms. The staff members were very knowledgeable and were able to answer all of our questions. In front desk had maps of the area available and very able to direct us easily when asked. The market was nearby, as well as tram station and many fish restaurants. There was free internet connection, television set was very fast a real gem of hotel which I would throughly recommend.