Hotel Sarnic (Ottoman Mansion)  

Staff was quite helpful in setting up tours, giving directions and making recommendations for shopping and food. (Warning: some tours will make an unadvertised stop at a retailer (leather store, for example) to try to get you to buy something.) Room was showing some slight wear and tear but was cozy and very clean. Location of hotel was central to all the most important sights of Istanbul. I would say my first three nights in the hotel were outstanding.

Paper thin walls in my room were made worse by an adjoining door to the next room. This meant that on my final night in the hotel I had to listen to the couple next door have sex repeatedly. Even though I complained to the front desk, the couple was undeterred and they kept me up until well after midnight. This made my fourth night in the hotel a misery and wrecked any positive review I might give to it.

Nothing except staff hotel who was very kind

Very poor breakfast (with extra cost of 5 trl to have a milk and coffee or an orange juice!!!) very small and uncofortable rooms. The roof restaurant shown on website pictures does not exist or isn't open as breakfast and other meals were served inside the hotel.

Very comfortable. Staff willing to go the extra mile to help make your trip enjoyable. Excellent views from the rooftop. Fantastic breakfast. Would highly recommend.

The bed was comfortable and unlike other hotels, they did have double beds. Breakfast was more than a traditional Turkish breakfast, so it was quite filling and sustained you for the morning.

The first floor rooms get noisy since people pass your room on the way to the other Sarnic Hotel and to the restaurant. The television connection was not corrected properly, causing cable outages. Not a big deal, but the noise was needed to drown out the people walking by.

The location was very convenient to many of the major historic sights. The staff spoke excellent English and helped with all of our questions. The breakfast buffet was included and had an extensive choice of items. Our room was comfortable and the bathroom well appointed, big towels, conditioner, etc. Airport transport was prompt and reliable.

Our room was on the third floor and there was no elevator. The stairwell was not well lit and somewhat steep and difficult to climb and descend. Although the breakfast buffet was extensive, the "hot foods" - eggs, potatoes were not kept warm in chaffing dishes and were always cold. Cnn and bbc only English channels, little entertainment channels for late night movies, for example. We booked two rooms for four nights, but airport transport was not free because we used Bookings.com and not the hotel's online reservation system.

A great value. No complaints. What more can you ask for?

We like the ;location.the price we paid we have no complaint on the room size except that the hotel have no lift. The highest is four floors which was where we stayed.the breakfast is consider good and well spread

The location of the Hotel is amazing. Near to many things by walking. Many cafes and restaurants are also around the location and there is the Arasta Bazaar very close. Owners and staffs are lovely. Everyone is very hosting and ready to help at any moment. Breakfast buffet is very rich, although I don't like to eat breakfast but that buffet made me taste something each time. It is a good recommendation for everyone.

The staff were very friendly and helpful. The room was clean all the time. I enjoyed my stay over there.

The room was small and old compared to the renovated part of the hotel. But I enjoyed my stay over there.

Excellent hotel, perfect location, very helpful and friendly staff,....

Place was very clean and hotel staff was helpful.

Friendly staff and excellent location

Hotel rates are quoted in euro; however, when paying with credit card, payment is in Turkish Lira which resulted in an approximately 2.50% higher charge in euro on my credit card bill, due to fluctuating exchage rates. It would be better quoted in local currency, with an approximate euro conversion.