Sealife Family Resort Hotel  

Lokalizacja hotelu,obsługa

Location - on a busy and noisy road.

Knight show

Dirty hotel, glasses in every buffet were dirty the room were not clean every day all of us been sick me & my children because of dirty Resturant better if u make less meals but goods ones than make several without care

Food and drinks.

The room was only 3* and the ac was not working.

Close to the beach

This is a good 3 star hotel. Small and simple rooms; very very small and simple bathroom; bad and cheap food. Cost benefit not ok. If you expect a 4 or 5 star hotel (facilities, staff, rooms) do not book.

Next to beach

Planet of food for breakfast but no quality, the room givin was not so clean and we had to wait 1 hour so they clear the room for us, air conditioner was not working, far from city.

I maked reservation for a 5 stars hotel but its rank is 3 max 4 stars. So, nothing was so I expected.

- room cleaning personal not enough. they try to clean my room more often between 2 and 4 pm. -if you want barbeque try other location. - payment just at check-in, not enough space around each pool,

The staff who struggled to improve our experience despite their limitations

The AC in the room and all over the hotel: it was warm everywhere all the time, guests and staff were sweating throughout the day. The hotel was so crowded that it was not possible to enjoy its amenities: buffets were messy, unclean and undersupplied around the clock. The a la carte restaurants were of limited usage (once per week stay making it even worse. It was difficult to meet english speaking staff, though you may get along with russian, german, turkish.

The location of the hotel was good, very close to the beach, city center and “migros” shopping mall. Prices were reasonable and the hotel was clean. Rooms serviced every day. The reception staff was very nice, friendly and always helpful. Breakfast, lunch, dinner, free drinks and poolside snacks were excellent. The hotel was full of families with children, so if you travel with kids they will definitely not feel bored there. All three pools were lovely and busy. One of them had slides for kids. The animation team was great. They had all different types of entertainment for all ages and genders. Special thanks to Mr. Fatih, both Svetas and of course Mike! If you are looking for a relaxing family holiday this is the place to go!

I was traveling with my family (me, my wife and two kids) and booked a family room (all inclusive) facing the sea, but never get one. We were placed in a standard suite the first night when we arrived and moved to the family suite only the next day after complaints, but it was not still facing the sea as it was described and booked. From the tiny balcony you could view mainly mountains on the west and some part of the sea. The bathroom was small with overhead, not adjustable shower, so you had to move yourself under the flow and take some weird poses. Not bad if you have some good gymnastic skills. The main restaurant was always full and it was really hard to find a table to eat. The tables were dirty most of the time and almost every time I had to call and ask the waiters to clean the tables, change covers and set. Hotel has free wi-fi but it is completely useless. I kept trying to connect to the network first three days and finally gave up when receptionist said that there was an issue and they were working on that. During 8 days could only get connected once at the poolside. All rooms have safe but they are not electronic and not free. You have to pay 4 TL per day and get a key from the front desk. The most frustrating thing was that they somehow managed to run out of the plain bottled water in the entire hotel. It was 11PM and there was no water in the room so I went down to the lobby bar to grab a bottle of water for kids. The bartender told me that they have no any bottled water left and suggested to take water in glasses. I informed the receptionist and he called the manager of the bar. After several minutes the manager came with excuses saying that there is no water left in stock. So I bought few bottles in the local supermarket across the street. This is definitely not the 5 star service I have to say.

The room was good and spacious with 3 balconies, lot of wardrobes and two washrooms. Very close to the beach.

Most of the facilities like swimming pools & water slide were closed at this time of the year. Only one restaurant was operational which left us with very little choice. Most of the tv channels were in Turkish language, especially kids channels / cartoons were not available in English.

Staff were very helpful and good.

At booking.com, it was mentioned that Sealife asccepts amex. When I got there, they did not accept my card and I had to pay with a vosa card. Second this conversion scam is going very well. They give you price in Euro then they convert it to tl, own exch factor, and then you pay in your home currency.

The hotel are staff are unwilling to resolve problems with rooms and service, however with a good location there are plenty of other hotels near by offering better service. I will never stay there again. No complaints were resolved during my stay. I will now try and resolve these upon return to the uk

The food was pretty good - up to the level of a 5 star hotel in Turkey. The rooms are spacious. The hotel has a good feel about it - full of light and spacious.

The cleanliness of the room was a bit disappointing. There was mold in the bathroom. Bathroom fixtures and room furniture in general was rather old and dented in places. Also, not directly relate to the hotel, but rather location - the road between the beach and the hotel is very traffic heavy.