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Buyukdere Cad. No:233 Ucyol Mevkii Maslak, Sariyer, 34398 Istanbul, Turkey – Show map
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221 verified reviews
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Sheraton Istanbul Maslak's staff speaks: Turkish, English
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Racquetball, Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Nightclub/DJ
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and costs EUR 8 per hour.
Private parking is available on site (reservation is not needed) and costs EUR 9 per day.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
All children under 12 years stay free of charge when using existing beds.
One older child or adult is charged EUR 35 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed. Charges may apply.
Cards accepted at this property
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Based on 220 reviews
Value for money
Show reviews from:
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good and helpful staff
lack of hotel taxi
It was a good stay .. staff was helpful and service was fast.
konum / good location depending on where you want to reach
banyo temiz değildi. havlu konmamıştı. (telefonla istedikten sonra hemen getirildi). banyodan su önemli derecede az akıyordu. çok daha az beklentiyle kaldığım otel oldu ama böyle bir şeyle karşılaşmadım. havalandırma oldukça gürültülüydü. / bathroom was not clean and also there were no towels. hot water was a problem in the bathroom. airconditioner was noisy.
The hotel is located right in the heart of the city. It's in close proximity to everything. The amenities were great and the room was clean and spacious. Selmin
I satyed one night in Sheraton Maslak Istanbul. My room was clean and the hotel was at the business center of Istanbul. Thank you for your hospitality.
proximity to the business center of Maslak
the furniture are very outworn and the rooms - even poorly renovated - need a fundamental refurbishment. A lot of (partially new) fittings in the bathroom are already broken or about be out be out of function and should be replaced by better quality equipment. The staff appeared a sort of sluggish. All in all not the "Sheraton Level" I got used to.
Everything about my business trip to Istanbul was bad except Sheraton Maslak. With exceptional customer service I was able to reach my destination on time. Though I have to thank Ms. Ulku. She made all happen.
It was a pleasure to stay at Sheraton Maslak Istanbul. The hotel is at the heart of Istanbul and easy to access. My room was very large and had all the comforts. The services provided by the hotel and the restaurant were also of very high quality. The conference facilities offered were excellent. Thank you for your warm hospitality. Overall it is a great place to stay...
the staff service was good, especially the reception were very helpful
the location of the hotel makes it difficult to cross the road, and the concept of low lightning makes it very depressing, and thats all around the hotel, they dont have AC for each room, so u cant control the temperature, I felt so happy to finish my staying their.
Old hotel, please renew
Hotel location perfectly corresponds to my business targets
Molded spots in bathroom
the Staff the very welcoming Receptionist , and bell boy brilliant .
I don't like Spa i feel I'm not welcome to use facility , and about towels the provided only one, then when you need another you have to go out of spa and ask another which the also not happy to provide . i travel allot but Spa management in Sheraton hotel have to be chance .
I liked the staff at the valet who were very attentive and kind, liked the service in by his section and my compliments to them
I didn't like the staff at the reception . There was no special treatment, even a small gesture for our wedding night which was disappointing. The hotel definitely needs a renovation also for the interior.
-comfortable beds -good location
-bathroom are dirty -breakfast tastes bad -air conditioning in room is really noisy
Parking must not be surcharged.
The name only
Every thing become old hotel with poor management
Location is so close to plazas in Maslak.
The elevator worked!
Second time in this hotel. Breakfast: 24 euro. Shower does not work. Toilet does not work. Window cannot be openend. Information sharing is terrible. Location next to the highway. So price/quality must be improved before I return.
i Like smile bell boy and professional receptionist . i like location close to metro station
i didn't like musician in the bar . the are rude .
The hotel is simply stunning. Beautiful large spacious rooms (I was lucky to be upgraded to the business suite) with all the possible comforts
It is located in the industrial/business area, therefore you need to commute by taxi to nice touristic areas of the city.
breakfast was fine
a 5 star hotel should focus on details. Nothing like broken shower, CNN without sound, etc. should exists
The comfort, the size and the designs of the rooms are good.
There is a central heating system that only allows you to heat the room when it is open. I stayed at 19 celcius degrees all the day whitout any possibility to heat the room. After lots of phone calls and emails, next day i was able to change my room and an external heater was provided. An external heater in Sheraton!!!! The prices in minibar are at least 10 fold compared to regular prices. It is too expensive for what it gives to you. Do not stay if you do not have to!
Very attentive, helpful staff
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