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Newest reviews for Sorriso Hotel

  • Shahzaib
      Pakistan
    August 28, 2014

    The noise from the roads. Rooms should be insulated and sound proof.

    7.1

  • Anonymous
      Lebanon
    August 14, 2014

    Excellent location for those who want to stay in Aksaray Good price Very good Breakfast Nice, welcoming and helpful staff

    Rooms are very small which is common in Istanbul Hotel is a little bit old and should be renovated especially bathrooms, but is still acceptable.

    7.5

  • Qulsum
      United Kingdom
    August 3, 2014

    The location was perfect within walking distance to the main attractions. The breakfast was good and place was well cleaned. The staff were super friendly and very helpful. We loved our stay.

    It was a bit small

    8.8

  • Naghmeh
      Netherlands
    July 10, 2014

    Everything was good. I would book the same hotel if I go back to Istanbul.

    size of the room. I expected it to be a little bit wider.

    8.3

  • Martha
      United Arab Emirates
    July 7, 2014

    Its excellent,the are excellent ubication, it's nearly the main plAces, additional is easy transportation for any place of the city.

    The service of internet is complicated for initial connection.

    10

  • Anonymous
      Turkey
    July 1, 2014

    Reception Staff

    10

  • Anonymous
      Libya
    June 29, 2014

    its good

    poor Wifi

    7.5

  • Cirlan
      Romania
    June 24, 2014

    It is a nice hotel with comfortable rooms and clean baths. The location is good, near Grand Bazar, 15 min distance to Sultanahmet area, 7km distance to Galata Tower area. The breakfast is ok, with a lot of choices and veggie friendly. We also eat dinner at the hotel restaurant and it was also good food and good value of money. I recommend the Sorriso restaurant.

    It is an almost 4 star hotel. We had an unpleased experience at our arrival, even with our 2 double rooms reservation they gave us a twin room and a 3 person room saying that they might move us from the 3 person room if needed. They didn’t move us after all, but idea of making a reservation on a 4 start hotel is to reserve those 2 rooms with a double bed. And the price was very high in June. The window is not isolated and it is very noise all night long. The SPA area is not included in the room price, this is not specified clearly in the hotel description. A sauna cost 10$. The outdoor pool is very small, dirty and without view, what you see in the picture is a picture. The indoor pool is a jacuzzi actually. The SPA area exist, but it is not a 4 start hotel SPA area. Also during our stay the elevator was broken for about 2 hours in the morning/breakfast time, our room was at the second floor so it was ok, but for those at six floor not. They had a very good photographer.

    8.3

  • Mary
      United States of America
    June 10, 2014

    I liked the helpfulness of the staff.

    Nothing

    8.8

  • Ilza
      Netherlands
    June 3, 2014

    The food was oke. Lift was working. Finally heading back home was good.

    The walls are paper thin you hear your neighbours talking in the night. The shower has a piece of glass but water leaks through the bottom not sealed the whole bathroom under water. Fridge is not working properly. Swimming pool is not clean. Reception does not understand English. No customer service it was really bad, they could not communicate with us or help with questions. This was a real disapointment.

    3.8

  • Anonymous
      United Arab Emirates
    June 1, 2014

    staff location room breakfast

    8.3

  • Renatas
      United Kingdom
    June 1, 2014

    The best hotel in Laleli, very friendly persnal, good sauna. 5 Star

    10

  • Essam
      Egypt
    May 27, 2014

    Everything really I like beginning from reception staff till housekeeping ... Restaurant was clean and very good breakfast but to be honest they was abit late if some of breakfast finish they late to bring new one but totally it is very good hotel and it ismy second time I stay in and I think whenever I will come to Istanbul I will stay in it because more reasons I notice it this time .. It is very near from everything ... Metro station .. Tram station ... Turkish airlines .. Shopping .. Lalalie mosque ... Really this time I like it very much and really interest my stay in ..

    Only tow things whatever I think it is not nessecary ... Romms abit small specially for double adults ... And at breakfast when kind finish it is a bit late to bring another one but honestly totally it s very good hotel and very good place to stay in

    8.8

  • Vishal
      Russia
    May 25, 2014

    The location was good, 5 min walking from AKSARAY metro station.

    It is not a 4* hotel, as per facilities it's a 3* hotel. The room in which I was staying was a double beded room, was quiet small & there was no space to put even my single suitcase, so if 2 peopel will come, where 2 suitcase can be put I dont know. During 4 days of stay not a single day tolilteries were added in bathroom, though somethings were finished. The bathroom was small & there was no glass/curtain/partition between shower area & toilet, hence when ever I took bath the toilet region was full of water. The breakfast was not very good & practically same boring menu for all 4 days of my stay.

    5

  • Mary
      United States of America
    May 25, 2014

    The staff was very helpful.

    Nothing

    10

  • Anonymous
      United Kingdom
    May 21, 2014

    The breakfast buffet is so worth it and the tram stop is just a few meters away so that makes for a very convenient location. Also it's basically a 5 to 10 min walk to the grand bazar and 20 mins I'd say to sultanahmet

    It's in a busy part of istanbul with lots of hawkers on the streets can't really blame the hotel but for the price I was paying I'd expect cleaner surroundings.

    7.9

  • Anonymous
      United Kingdom
    May 18, 2014

    There was nothing we liked about this hotel.

    The hotel is very poor in service, location and there is a lot of drilling and building work going on in the vicinity of the hotel which made it unpleasant and dusty. it was a basic room and definitely a 3 star hotel. The breakfast was appalling for supposedly a 4 star, we had the same breakfast for a week, not much choice and mainly Turkish food. I had bread and jam everyday of my stay. One day I asked for an omelette which they asked 10 Turkush Lira for. I am disappointed with booking.com to rate this hotel 4 star. The staff does not speak English at all except for one lady on reception.

    5

  • Pulat
      Tajikistan
    May 15, 2014

    Everythng

    8.8

  • Anonymous
      Estonia
    May 11, 2014

    Close to Grand Bazar, shopping, good connection with the tram.

    It was rainy, and the hotel did not have umbrellas.

    7.9

  • Saša
      Serbia
    May 8, 2014

    Good location, spacious and nicely decorated room and bathroom, clean, delicious food, friendly staff, lovely little terrace by the pool - no view but quiet, nice to relax after a busy day.

    Younger members of the staff could improve their English, just a bit. It is not a critic but an advice...

    9.2

  • Anonymous
      Germany
    May 2, 2014

    Staff very friendly. Tram station only a minute away. Breakfast had a good variety of food. Rooms are fine and clean but as often in big cities are a bit smaller. I would stay in this hotel again and can recommend it. If you want it quiet, get a room facing the rear and not towards the street. Free wifi and connection was good.

    Shower had no curtain or glass to prevent water splashing around and it was really very small. The pool has the size of a jacuzzi so don't imagine something big or where you can swim.

    8.3

  • Clare
      United Kingdom
    April 28, 2014

    The staff were very friendly and helpful. The room was comfortable and clean. The hotel is ideally situated to walk to the Grand Bazaar, Blue mosque and Aghia Sophia. We also walked to the Topkapi palace. The food is turkish, but you are in Turkey! Wide variety of cheeses, meat bread, fruit, yogurt for breakfast. I would stay at this hotel again.

    Having to come home!

    10

  • Larry
      Georgia
    April 15, 2014

    Receptionist very nice and helpful.

    Room too small. Bathroom very poorly designed. When showering, all water spills in the whole bathroom. Through the vent in the wall we could see another shower to the next room, so they could see us as well. I have staid in another 4 star hotel in Istanbul - Kalyon, and I do not know how both that and Sorriso Hotel have 4 stars. Difficult even to compare.

    5.8

  • Jennifer
      Luxembourg
    March 22, 2014

    Price of room was good

    The staff isn't very friendly

    5

  • Agapi
      Greece
    March 21, 2014

    i like very much breakfast

    6.7

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