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Kucukayasofya Mah. Ozbekler Sok. No:4/1 Sultanahmet, Fatih, 34400 Istanbul, Turkey – Show map
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56 verified reviews
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Sultanahmet Suites's staff speaks: Turkish, French, Spanish, English
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Fishing, Darts, Hiking, Fitness Center, Bicycle Rental, Library, Playground
Food & Drink
Restaurant, Breakfast in the Room, Snack Bar
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is needed) and costs EUR 7 per day.
Packed Lunches, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Turkish, French, Spanish, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to apartment type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 5 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 20 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 56 reviews
Value for money
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Excellent location, comfortable room
Cannot get rid of water on bathroom floor after you take shower
the manager saeed is very good man and very helpful the other group is not that bad
the location is very bad the roads is very Norw and the old sity need spacial pepole to stay on it
The size and the separate rooms were decent. It is ok for the price. We had to pay approx 120 EURO a night. Which is quite steep and you could get a lot better.
The place is quite a distance from the tram. If you are going to Istanbul you want to stay close to tram. The place is also quite a steep walk and its not mean for people with strollers. Kids use to get tired by the time we would go the tram. You can always take a cab but then why not just get something close to tram. For single people I think this is fine; but people with kids or old people i would recommend get something close to the tram.
Deniz and Joy were very welcoming and helpful in providing advice on places to eat and things to do. The apartment was a comfortable size for our family of 5. We were within walking distance of all the main attractions. We all enjoyed our stay.
I do not have 200 characters nice to say about this place !!!!!!!!!!!!!!! The wifi good the room was clean and nice balcony area. But that is it !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Staff over charged over what was agreed. Then tried to charge us more on the next day I would never ever recommend this place to anybody !!!!!!!!!!!!!!!!! Why tell me that we have to pay in turkish lira when I want euro . Not happy at all
Our suite was very charming with an air of class and warmth about it. The room was very clean and comfortable and the bathroom was also very nice. The staff where very friendly and helpful. The location was ideal for motions towards tourist hotspots such as Topkapi palace, the blue mosque and haga sofia but also very close to a very humble and friendly local community.
We found it a little difficult to find initially but other than this all else is good.
Friendly, helpful staff, great location, convenient to everything, quiet for good sleeping.
Did not have the room we reserved (balcony with sea view), but gave us a substantial discount for a pleasant room with balcony but no sea view.
Good value for money and good location.
They want you to pay cash. If u pay by credit card they charge u an additional 8%. This is apart from the 8% government tax.
good family hotel with every equipment you need. All the rooms are non smoking.
housekeeping will just come in without warning. The phone doesn't work all the time so reaching the personal was a bit difficult. Other guest were to loud when walking upstairs/downstairs or closing the door.
Everything. A very comfortable place, park opposite to our building was nice for kids. Grocery stores are all nearby. The Manager Mr. Deniz is a very helpful person and would try his best to make your stay wonderful.
It's a steep walk to all the attractions and could be a problem for kids and old people
Overall the suites offers good value for money and they're well located in Sultanahmet.
Nearly everyone we met had been shuffled between rooms, generally after the first night, which is not so easy as the suites are spread out across several buildings located throughout the area. Unfortunately there was an error in communication and the manager had noted we were not entitled to breakfast despite paying for it through our booking on this website. The way the whole thing was handled put a dampener on what was otherwise a good experience. First room was really small and musty smelling but the second room was great.
location cleanliness umbrellas clean towels daily
on arrival 23.30 attempted overcharge by 30 euros had to change rooms after 1st. night TV not working shower hose broken curtains not easily close-able no staff contact at all
The apartment we had was situated in a more local part of the area which was great. The bed was the most comfortable I've ever slept in and other little kitchen and bathroom facilities were compact but to a very high standard. A shop next door was ver handy with a lovely local park also nearby. The staff were excellent, warm, friendly and very helpful particularly when one of our bags got lost during a domestic flight a day before our flight back to the uk. Deniz the manager is a lovely, warm gentleman. We would very highly recommend and will definitely return.
We stayed 2 adults 2 children at this hotel. We were given a ground floor suite at one of the 4 (I guess) facilities. The building was a nicely decorated, historic building. The room was excellent. Although we did not use it, the kitchenette has almost got everything to cook and serve the meals. The bathroom was very clean. So was the room, beds and linens. The room was cleaned daily. The ground floor room was facing the street and was very noisy (people noise instead of vehicle noise) unfortunately. I was able to park my car at the street in front of the hotel, yet I had to pay IsPark - the parking authority - 30 TL for two days. Wi-Fi was great in the room, as the modem was located in the lobby, right outside of the room door. The location of the hotel is also nice. The area seems secure, if poorly lit streets or areas are avoided. You have to walk up the hill through nostalgic streets to reach Sultanahmet square. The walk takes about 15 minutes, and may not be easy with strollers (or high heals) due to some cobblestone streets. The bottom line is I recommend this hotel.
We had a problem with the booking. My credit card was declined due to insufficient limits. I received a mail from booking.com and called the hotel in 3 hours. I was told that my reservation was cancelled. I was quite unhappy with this response. I was given the phone number of a more responsible lady, and I understood that the reservation was not actually cancelled but put on hold instead. It took me a half an hour of phone conversation to settle down everything. I was expecting a more welcoming, soft and smooth response regarding resolution of the problem, and a more realistic reasoning of the problem (the booking was actually only on hold, not cancelled. Besides I was unaware that my credit card limit was reached, which was not told to me by the hotel, only that the booking was cancelled due to decline of credit card, where I was left clueless about the reason of decline). Yet still, I was able to resolve the problem with proper conversation. The sudden noises in the room (which was at its peek during 21:00-23:00) was a little disturbing. The hotel seems a little overpriced, yet considering the location and the comfort they propose, this may be the bearable.
Owner and Deniz gave support when needed. Vey good location, walking distance, for visiting main attractions
Good Location and very good service.
Greatly convenient for family with youn kids, kitchen with amneties, hot boilers, and cartoon network (in turkish, but helps). Most important part is the trust worthy staff, if you have valuable things or forgot cash on consoles you can rest knowing everything will be in place untouched! Plus, literally everything is around you! In addition to a lovely playground 2 min away from it..
The hotel is located on downhill of the sultanahmet square and tramway, yes it is a 7-8 min walk but with kids it is super exhausting. In house, you have to keep pushing for dusting and hoovering the flat.
It was kept really clean each day with someone coming in to clean. Large room with very comfortable bed. Locality very good near to all attractions and train line, supermarkets in the small town staff very helpful would recommend
It would have been helpful to have a welcome pack of a few tea bags/ coffee and milk. Particularly for late travellers who would not want to go to supermarket after a long journey
Staff ..clean...spacious and location was fantastic,
wifi connectivity and signals very poor.
View. Room was pleasant
Being asked to pay cash. No complimentary tea coffee sachet in room. Being locked out while staff took guests to other locations
The location was great with a short walk to most of the main attractions. The space of the rooms and the facilities were great. The staff were most helpful in getting sorted with what's where.
There was nothing to not like.
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