I booked a double room, the first two rooms I was given were twin beds.
Maintenance - Both the first two rooms I was given the patio door did not locked and were clearly broken. The final room I was given two of the door knobs were broken and came away in your hand. The hair dryer in the bathroom was hanging from the wall by the power cord (pic attached) this was reported on the Friday and someone can to fix this at 8pm the following Monday.
Housekeeping - The second room I was given seemed clean on the surface but checking the mini bar there was a half empty bottle of coke in there. The final room I was given was the same it had, had a light clean but the toiletries had not been replaced and were half empty (pic attached). The room was "cleaned" daily which consisted of sweeping and mopping the floor, providing new towels and spraying the bed linen with a fabrezze like chemical, at no point during the week was the bed linen changed or the bathroom cleaned.
Security - No "Do not disturb" sign in the room, so housekeeping would enter the room daily even though I did not want them too, I always make a point to dead bolt hotel doors when I stay and as usually low level hotel employees cannot open the door if it is dead bolted from the inside, every staff member it seems can access your bedroom in this hotel, housekeeping had free access to my room and would knock once then proceed to open the door without waiting for a response, on one occasion I was in the living room working and other I was in the shower were they proceeded to sweep and mop the floor which I was not prepared for so when coming out of the bathroom I slipped on the wet floor.
Location - great spot close to the beach and shops all around.
Staff - Especially the bar staff, they're relaxed serving but always smile and take an interest in the guests.
Pool area - Pool is great if not a little cold due to the built up area around with buildings covering the surrounding area with plenty of sun loungers and a great terrace above the bar which is a good sun trap to top up your tan.
WiFi - Free to use, great signal in the bar and living area of the room but no signal in the bedroom.
Air-con/safe - Are additional charges, for the price of the room it seems fair to pay extra for certain services but not for things which a premier inn/holiday inn would not charge for.
Food - Breakfast, the worst hotel breakfast I've every had. Lunch great with a full and proper menu. Evening meals average.