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Score from 88 reviews Review score 6.3/10

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Surmeli Istanbul Hotel

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Newest reviews for The Bridge Hotel

  • Anonymous
      United States of America
    July 9, 2014

    The staff was exceptionally friendly and spoke English very well, which was a pleasant surprise. The location was perfect, merely two small blocks from the heart of Ortakoy, a very charming neighborhood of Istanbul. There was airconditioning and wifi, which can be hard to come by in Istanbul at such a great price.

    The bathroom was a bit odd, as the shower was not separated and the water flowed over the entire bathroom floor.


  • Mansour
    July 4, 2014

    The room

    It was a little bad smell from the bathroom


  • Milad
      United Kingdom
    July 1, 2014

    Very good location,

    Horrible night stuff, they didn't let us to leave the hotel at night, they didn't let us to use kitchen even water!!!!! The bathroom was not clean enough, neither were the room. The TV is not connected to local system, couldn't watch world cup there.


  • Evelin
    June 29, 2014

    Hotel is good, staff very helpful, breakfast good, wi-fi ok, parking is a little problem, cos it cost extra money and you must give them your key. If you want to go to city center the location of hotel is not the best choice.


  • Mehmet
      United Kingdom
    June 28, 2014

    It's in a central location

    They gave me a room that was semi underground, everything was damp, there was a broken window looking into a little air hole where all night street cats were meowing and couldn't even open window. There is no shower basin, the entire bathroom floor gets wet when showering. All in all a horrible experience


  • Anonymous
      United States of America
    June 26, 2014



  • Anonymous
    June 25, 2014

    everything else was good.

    the breakfast menu could have been changed. It was the same menu every day and the air coundition didnt work so the smell was not good.


  • Thomas
      United States of America
    June 19, 2014


    Some loud noises and thin walls


  • Fuad
    June 10, 2014

    I liked the following: Staff Location

    the room doesn't have windows block-out.


  • Wethida
    June 8, 2014

    we like location because it's close to Bosphorus and the bridge amazing view over there. Staff was friendly. Over all we enjoy our stay.


  • Anonymous
      Saudi Arabia
    May 14, 2014

    Location only

    Breakfast room is not clean and the tea glasses are always wet.


  • Anonymous
    May 13, 2014

    Friendly staff. Quiet neighborhood close to the water and some restaurants.

    Room was small: we had to jump over the bed to get in the bathroom. Lots of noise in the hotel, we could here everything of the neighboring rooms. Always a bus and or tram to take to get into the city centre.


  • Anonymous
    April 21, 2014


    The breakfast. The plates weren't washed properly, they were still wet and dirty, and ants were in the sugar pots.


  • Anonymous
    March 13, 2014


    bad smelling from bathroom. heating was not enough and there was no enough blanket for 3 person. when we asked for more, first they gave us something like linens which were all dirty so, we called them back (there was no phone in the room!) and this time they brought all new blankets (why didnt they bring them first i dont know?). they told us that check-out was till 12:30 but at 11 room maid came to clean our room


  • Patrick
    March 12, 2014

    The people in the hotel are friendly and ok!

    Really bad experience for me and my family. Bad smell was coming, especially in the breakfast room. Mould in one room, so the ceiling came down on the face while lying in bed. We changed five minutes later into another hotel - at midnight!!! Please do not got to this hotel...


  • Naweed-ur
      United Kingdom
    February 27, 2014

    I am really sorry to tell that it was really bad experience for me and my family. Bad smell was coming, lights were not enough, T,V was not working. Really a bad and I booked for 3 nights but I left hotel after one nights and even they did not bother to say sorry or return money...Please do not got to this hotel...


  • Anonymous
    February 8, 2014


    cramped room, lack of services, poor views,, damp ceiling.


  • Anonymous
    January 30, 2014

    Friendly staff trying to meet all expectations

    - Hotel has different buildings on a street with no reception, no telephone and no internet connection - Doors locked at night, access just possible when you ring the bell and wake up the receptionist - Breakfast in another building (within walking distance) - Way too expensive in contrast to other hotels having a better service


  • Anonymous
    December 26, 2013

    Clean Rooms V Good Staff

    Same Bedsheets for 5 nights No cover for blankets


  • Anonymous
    December 23, 2013

    The supermarket was really close to us.

    There are lots of mistakes: - none information proposed that the breakfast, reception and the hotel is 3 different places, - I requested ahead that we get the top room next to each other, we didnt get it, also the top floor is for 4 person only not separate double rooms, - inside the hotel is made from wood, you can hear everything, you just cant rest. (you walk you make noise, neigbours caugh you cant sleep), -there is no view from the window, expect if you prefer rubbish outside backyard, -smell is awfull generally.


  • Cretu
    December 17, 2013

    location clean room

    smell from toilette canal not enough heat in winter


  • Anonymous
    December 13, 2013

    location and staff


  • Marino
    December 3, 2013

    value for money and good breakfast! if you need just to sleep over and used the day in the city, this is good place to be! Close to the Bosphorus Bridge, nice view of it and close to the see.

    if you do want your room to be very clean and have good furniture and linens, this is not a place to be. Lack of covering and the air-condition did not work.


  • Aikateρινη
    November 28, 2013

    great location at a residential place, far enough from noise but easy access to all attractions, good traditional breakfast, fair enough value for money.

    although deluxe room was small it was pleasant with beautiful bathroom, but the glass wall-glass door of bathroom was very uncomfortable in such a small room. View at the bridge have only few rooms at second floor.


  • Anonymous
    November 22, 2013

    Clean rooms, nice staff, good place.

    The room was much smaller what we had expected.


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