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Ottomans Tugra HotelKucuk Ayasofya Mah. Şehit Mehmet Paşa Sok. No:15, Old City Sultanahmet, 34112 Istanbul (Show map)
Good,
Score from 112 reviews
Situated in a 19th century Ottoman mansion, this boutique hotel is only a 3-minute walk from Sultanahmet Square. It features a terrace café overlooking the Sea of Marmara, and offers air-conditioned guestrooms. Rooms at Ottomans Tugra Hotel feature modern furnishings and large windows with garden or sea views. They come equipped with free Wi-Fi and a flat-screen TV with satellite channels. Some rooms include a patio. In the morning the hotel serves a buffet breakfast with jam and hot coffee. Ottomans Tugra has a restaurant that serves Turkish cuisine and a bar that offers cocktails and refreshing beverages. Hotel guests can benefit from the laundry and ironing services. There is also a tour desk that assists with car hire and offers information on local attractions. Bicycles are available for rent. Ataturk International Airport is only 18 km from the Ottomans Tugra. The hotel offers 24-hour front desk service and free private on-site parking. Hotel Rooms: 15
GeneralRestaurant, Bar, 24-Hour Front Desk, Newspapers, Grounds, Terrace, Non-Smoking Rooms, Family Rooms, Elevator, Express Check-In/Check-Out, Safe, Soundproof Rooms, Heating, Designer Hotel , Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Designated Smoking Area, Buffet-Style Restaurant, Snack Bar, Sun Terrace ActivitiesBBQ Facilities ServicesRoom Service, Airport Shuttle, Babysitting/Child Services, Laundry, Dry Cleaning, VIP Room Facilities, Breakfast in the Room, Ironing Service, Honeymoon Suite, Currency Exchange, Bicycle Rental, Packed Lunches, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service, Concierge Service, Private Check-In/Out , Shuttle Service (surcharge)
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Total Hotel Score:7.7
Based on 112 reviews Guest reviews are written by our customers after their stay at Ottomans Tugra Hotel. |
Score breakdown
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Score filter |
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Johann
Mature couple
Mafikeng,
South Africa
October 18, 2011
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Located centrally for tourists to Istanbul. The view from the roof terrace is the hotel's best selling point. For the price we paid one would have expected "more". Breakfast is served in the basement and to enjoy it on the terrace you carry your plate and drinks 4 storeys up. Tables on the roof terrace is not cleaned regularly. When we visited there was no roof covering on the terrace.
6 out of 6 people found this review helpful, did you?
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6.3 |
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Anna
Young couple
Sergy,
France
January 9, 2012
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The Hotel was very well situated in the Sultanamet neighbourhood only 5 minutes away from the Blue Mosque. We stayed in a beautiful room with an incredible terrace. The staff was very nice and I want to give special thanks to Eyup and to Zuhal who made our stay magic! The only negative things that I could say is the fact that the roof terrace is closed during the winter months... But this isn't their fault! You must also know that the omelets offered at breakfast are charged to your bill.
3 out of 3 people found this review helpful, did you?
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9.6 |
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Nathalie
Group of friends
toulouse,
France
May 14, 2012
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The geographical situation This hotel is not very clean, they do not change the towels, and when we threw them on the floor to make them understand that we need clean towels, they put the dirty towels back on the shelves ! I had never seen that ! They do not empty the bathroom trash, we can hear the neighbor sneezing and talking ! The staff is not polite and the breakfast is really poor ! The tea and the coffee were so nasty that we could not even drink it, we had to bring our own tea bags ! Icing on the cake : the roof top was closed so we had breakfast in a windowless room with a toilet deodorant that was going off every 10 minutes ! I definitely do not recommend this hotel !
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3.3 |
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Johan
Group of friends
Honeydew Manor,
South Africa
May 4, 2012
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Close to all major tourist attractions Small bedroom, poor breakfast. General cleanliness not up to standard
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5.4 |
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Valery
Group of friends
Petrozavodsk,
Russia
May 2, 2012
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Good location. Hotel is situated only few minutes walk from The Sultan Ahmed Mosque (Blue Mosque). Triple room is a usual double with extra bed (room square is not 30 sq. m), terrace was closed during our stay (26.04.2012-30.04.2012).
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7.1 |
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Jelena
Group of friends
Podgorica,
Montenegro
April 19, 2012
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Extra location, very helpfull personel, nice bathroom Very small room, poor breakfast
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7.5 |
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Zaber
Family with older children
LONDON,
United Kingdom
April 16, 2012
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Good location. Free wifi. Too basic breakfast.
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10 |
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Anna
Young couple
Vladivostok kirive str 42-24,
Russia
April 2, 2012
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Location is good. Clean rooms and good staff. Breakfast in the dark down room -1 floor. All personal from this room were freindly and nice! But owner of this hotel will meet you even with out "hi" and without any smile! She looks so angry. As we are living there for free.
1 out of 1 people found this review helpful, did you?
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5.8 |
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Ewald
Group of friends
Skopje,
Macedonia
February 14, 2012
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Very friendly stuff, clean house - everything fine
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8.8 |
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Julie
Mature couple
Kingston SE,
Australia
February 5, 2012
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great position in old city. Very friendly and helpful staff. excellent price and value. room small but fine. no luggage storage on check out day but happy to keep by front desk.
1 out of 1 people found this review helpful, did you?
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9.6 |
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Layla
Solo traveler
CHATILLON,
France
January 25, 2012
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I would like to say that Hilfon Hotel is a charming small Hotel, with very nice decoration, beautiful design, modern : rooms, lobby, breakfast, terrasse. Very cleaned. Very secured too. Very good Location in Sultanhamet area. I would like to thank specially Billal, and all the Staff, for making our stay the most pleasant possible with my boyfriend Atilla, and They gave us an upgrade free in the Suite, I was very happy, it was a beautiful Suite, with a very nice small Terrasse. Thank you again To Hilfon Hotel. It was a beautiful stay, I will come back.
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10 |
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Lyudmila
Young couple
Sofia,
Bulgaria
January 11, 2012
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The staff was very friendly, especially Eyup :). The location was very good and near to many restaurants and sightseeings
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10 |
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Octavian
Young couple
bucharest,
Romania
January 10, 2012
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Stuff was very kind and friendly.the hotel is in quiet aria but close to city attractions .
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7.5 |
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Hakki̇
Family with young children
hitchin hertfordshıre,
United Kingdom
January 8, 2012
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The Hilfon is a very comfortable hotel ..home from home. The rooms are spacious and the bathrooms are very modern. It is close to all the main attractions...just a 10 minute walk away
1 out of 1 people found this review helpful, did you?
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6.7 |
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Alexander
Group of friends
Burgas,
Bulgaria
December 7, 2011
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Hotel is in a quiet area, but close to the old city attractions and the tram stop. Rooms are big enough for the Istanbul standards. Common but tasty breakfast. Very helpful staff,especially Mr. Serkan. I will reccomend this hotel.
1 out of 1 people found this review helpful, did you?
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9.2 |
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Andrew
Young couple
New Plymouth,
New Zealand
December 4, 2011
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We had a very nice stay at the Hilfon recently. The staff were very welcoming and very helpful. The room was very nice and the bathroom was newly renovated with a fantastic shower!!! The bed was very comfortable and the heating in the room was very good. It is also located very close to all the sights of Istanbul. Oh, and the breakfast buffet was very good too. The walls are quite thin and we could hear the people in the room next to us very easily.
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9.6 |
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Anastasia
Solo traveler
Pushkino,
Russia
November 9, 2011
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Friendly atmosphere, kindly staff, good location close to main place of interest of Istanbul. I feeled myself there as I was at home and I liked hotel very much
1 out of 1 people found this review helpful, did you?
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7.5 |
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Konstantin
Group of friends
St.-Petersburg,
Russia
November 8, 2011
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Good location, in five minutes far from Blue mosque, the room with aircondition and modern equipment and really worth the money. Pretty terrace on the top of hotel with beautiful marine view Unfortunately, there are no fresh fruits on the breakfast, and floor carpets in the rooms a little dirty
3 out of 4 people found this review helpful, did you?
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7.9 |
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Ahmed
Solo traveler
Riaydh,
Saudi Arabia
October 8, 2011
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The staff were good specially Mr.Ayob but actually the money paid for this hotel not matching the services and the hotel is not a 3 stars !!!! as they mentioned ... the only thing was good is the location where close to Blue mosque .... the breakfast was too normal not like the other 3 stars hotels .... a/c was not working The money paid for this hotel not matching the services and the hotel is not a 3 stars !!!! as they mentioned ... the breakfast was too normal not like the other 3 stars hotels .... a/c was not working and my room/bath are not in like 3 stars
2 out of 4 people found this review helpful, did you?
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5.4 |
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Astrid
Family with older children
Noordlaren,
Netherlands
May 20, 2012
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De service van het personeel. Het dakterras werd zogenaamd verbouwd, dit was naar ons idee niet zo. Vanwege het dakterras hadden we het hotel geboekt. Dus wel een tegenvaller dat we er 'sochtends en 's avonds niet konden zitten.
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7.1 |
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Martine
Group of friends
LE MANS,
France
May 19, 2012
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La situation proche des cites historiques L'hotel n'est pas conforme à sa description sur internet Pas de chambre avec lits jumeaux,on nous a fourni un lit de camp d'appoint avec sommier métallique très bruyant ,chambre sale petite,ménage pas fait ,serviettes de toilette pas changées, poubelle à l"arrivée non vidée , réfrigérateur hors de fonction,clé oubliée sur la porte par le réparateur donc chambre accessible à tout le monde!!!manager jamais visible ,mauvaise gestion chien qui se promène avec une couche !!!!!et belle terrasse :fermée tout le séjour????? Et pour finir lavabo bouché a part les employés de la réception qui ont été accueillants ,une femme toujours dans l'entrée ne répondait tmême pas à un simple bonjour Nous sommes très déçus L'hotel avait changé de nom entre la réservation et notre séjour
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4.2 |
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Marielle
Group of friends
Hoek van Holland,
Netherlands
May 17, 2012
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Het bed is goed, verder is het niet vies maar daar is ook al het positieve mee gezegd. De prijs-kwaliteit verhouding is enorm scheef, wij verwachtten best veel voor een suite kamer maar hadden (kamer 3e etage): geen gordijnen, douche die steeds stopte, chronisch verstopt putje in wasbak, kluis die niet gebruikt kon worden, dorpel lag los waardoor je zowat je nek brak. Onze vrienden zaten op begane grond/kelder en zaten opgesloten want deur/raam kon niet open (sleutel was kwijt), kluis kon niet gebruikt worden (was alleen bij hun zeiden ze maar onze kamer had dat ook), als je de la opentrok viel deze uit elkaar, tv deed het niet. Personeel sprak amper engels waardoor er ook niets aan de klachten werd gedaan. Verder moet je een enorm steile helling oplopen naar Sultanahmet, erg slecht voor minder valide mensen! Wij zijn echt geen klagers en wel wat gewend maar ik vond het gewoon een oude bende voor 110 euro per nacht! Ook ligt het naast een moskee dus 5.40 uur gewekt met het gebed, vonden wij niet zo heel erg (had wel wat en als je genoeg drinkt 's avonds slaap je er doorheen ;-)) maar kan begrijpen dat niet iedereen het waardeert... Ontbijt hebben we uit voorzorg maar geen gebruik van gemaakt, oogde wel heel erg armoedig! Zou niemand dit hotel aanraden!
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4.2 |
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Yury
Mature couple
MOSKOU,
Russia
May 14, 2012
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место расположения обслуживание - ниже среднего сервис - плохо знание языков - плохо завтрак - плохо
Did you find this review helpful?
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3.8 |
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Ольга
Group of friends
Краснодар,
Russia
May 13, 2012
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Хорошее месторасположение. До Голубой мечети 7 минут, до Святой Софии - 10, до остановки трамвая - 10, правда идти в горку и довольно крутую. Самое приятное было то, что приехали мы в 6 утра, а заселение только с 14 часов, но нам сразу дали ключик и мы заселились, дополнительную плату не взяли за пол дня. Мы бронировали трехместный номер с полноценными кроватями, нас заселили в двухместный номер с дополнительной кроватью-раскладушкой. Не было обещанного балкона и чайника и комната на троих была маловата. Утюг не нашелся во всем отеле, хотя его так же обещали в номере. Очень скромные завтраки: сыр 2 видов, хлопья с молоком, овощи. Терраса была закрыта.
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6.7 |
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Guerin
Mature couple
BRETIGNY sur ORGE,
France
April 16, 2012
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Points positifs : - la position géographique à 10 mn à pied de la Mosquée Bleue - le calme (petit hotel dans une rue peu fréquentée) Points négatifs : - chambre trop exigüe pour un couple - ménage pas fait pendant 1 semaine - petit déjeuner médiocre (jus d'orange chimique alors qu'on en trouve de l'excellent tout frais dans la rue) et en sous-sol - TV qui ne fonctionne pas
Did you find this review helpful?
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4.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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