Go pass the first floor, it is dirty and unkept.The carpets from the 1st floor to the 6th, needed a good clean, vacuuming or brushing, not the place to be if you have asthma. I complained about the state of the bathroom the floor was dirty the toilet filthy not cleaned after the last customers, the bathtub rusty we asked for a bathmat because of the children but got a promise which did not materialise. To be fair the cleaner in the place turned up with a brush and hosed the complete bathroom including the toilet, no detergent of any sort so technically it was still smelly and dirty. When we asked for cleaning agent to do it ourselves, the cleaner said she don't understand English although she spoke to us before.The tv was an ancient grey cube. another customer went out to buy bleach and rubber gloves. At the beach resort we were told that many people complain to them it is like a dos house, it is a very dirty place, said the waiter. Breakfast was interesting, one day no butter we were told that they ran out well, this is a business. Some cereal of any sort would be nice instead of a daily portion of bread, spam, cheese, olives. We were told we would have to pay for a cup of hot water after breakfast. No access to a kettle/hot water after breakfast. Certainly not a place for people with young children.
Nice building and staff. The rooms need to cleaned up. The place is in need of serious updating!
Outside the building looks very inviting, very clean and interesting, lots of plants, the sort of place you would like to stay in. The main lobby was also inviting and clean. The staff very helpful and offers lots of information when needed. Generally the owners were helpful parting with information was not a problem.