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Pointe-a-Pierre, Southern Main Road, , 00000 Claxton Bay, Trinidad and Tobago – Show map
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1 property in Claxton Bay
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15 verified reviews
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Website and customer service in English (US) and 41 other languages
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Golf Course (within 2 miles), Fishing, Diving, Fitness Center
Food & Drink
Restaurant, Bar, Snack Bar
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Designated Smoking Area
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One additional older child or adult is charged USD 20 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 15 reviews
Value for money
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The fact that I had to ask reception for the following:- shower gel, clean towels (vital for me), complimentary water and cream for my coffee....the upkeep of the room was awful; this definitely need an improvement (given the cost of the rooms per night). Breakfast- I was told starts at 6:30am (given incorrect information), it started earlier, I would have appreciated that information, it would have stopped me rushing around to get breakfast before I left.
Room spacious and a/c
The staff was outstanding. The Front Desk persons were very helpful.
Horrible... No WiFi in rooms and even in lobby was all the time trouble to connect. Attitude of the staff was far from professional or friendly. And next to that: lazy lazy lazy ... I would never return to this hotel..
The noisy airco unit. The warm orange jus and milk at breakfast.
The relaxed environment.
Good location and good value for money. Safe, comfortable, good food and internet.
Had to make several requests for wash cloths which my wife always uses ffor her shower, it seems as it there was a real shortage of these, Hand and bath were not a problem. There was clear evidence that the shower stall was often not cleaned, and my wife who is quite finicky about such things, spent a lot of time flushing down the area with water bottles. Generally the housekeeping was below par. The ice trays were dirty and leaving them out as a hint to wash them was totally ignored.I do not know if the main sleeping room was ever cleaned during our stay. This is an area which definitely needs to be improved.
Overall a good hotel, good room service on the rare occasions when we required it. Free local newspaper, despite the usual depressing news of senseless murders, Decent breakfast. Friendly, helpful staff, Derek was particularly nice, and they very kindly printed an important email sent to us by one of our sons in England. Close enough to a main road to allow for taking local transportation rather than the relatively expensive one attached to the hotel (Ricki who took us to the wharf in San Fernando to the get the water taxi to Port of Spain springs to mind, 4X the cost!) Decent bath linen and toiletries. Decent size rooms and comfortable beds
The down side was the room housekeeping. The room was often not swept, the shower stall was hardly hosed down, the wash basin showed signs of not being washed. They do need to take more care of the rooms, some guests are particular!
Overall it was attractive and well kept in the common areas, front desk staff friendly and helpful, the complimentary breakfast was varied. Room service was good and prompt when required.
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