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Turtle Beach by Rex Resorts
Courland Bay, Tobago, 0000 Scarborough – Show map
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13 properties in Scarborough
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47 verified reviews
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Turtle Beach by Rex Resorts's staff speak: English
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Outdoor Pool, Outdoor Pool (all year), Grounds
Tennis Court, Golf Course (within 2 miles), Fishing, Canoeing, Diving, Snorkeling, Water Sports Facilities (on site), Bicycle Rental, Kids' Club
Food & Drink
Restaurant, Bar, Buffet-Style Restaurant
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, 24-Hour Front Desk, Currency Exchange, Tour Desk, Babysitting/Child Services, Laundry, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One additional child or adult is charged USD 129 per person per night when using existing beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Turtle Beach by Rex Resorts accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in, photo identification and credit card are required. Please note that we are unable to accept a third party credit card, or else where the name on the card does not match the name of the guest traveling. Should the card details provided return as declined or invalid, or bookings made for same day or weekend arrivals guests may be asked to pay at check-in.
All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may be subject to additional charges.
Based on 47 reviews
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Excellent customer service.
Reception did not inform me of the burthday specials available. But the manager took care of everything after.
The beach was exquisite. The staff were friendly and engaging. The food was tasty. It was a relaxing week.
It is an older hotel and the bathrooms could use some renovating. Also they could get new lounge chairs for the pool area. Afternoon tea could have more variation eg. pastries.
Laid back, quiet. All rooms facing the sea, patio in front of room to sit and enjoy looking at the sea. It was good to walk on the beach.
The pool was dirty and not deap enough to swim comfortably. The sea had a dangerous drag so it was not easy to swim in.
Got to see a turtle lay her eggs on the beach. A bar in the pool. Love that they had CARIBS.
I didn't get the room I asked for. Ah little too much walking from my room to the main area. WiFi was a waste of time in my room. Lots of insects in my room. No iron and ironing board. Villagers looking at you while you eat and calling out to hotel guest durning my meals. The bar closed too early for the jazz weekend.
The location was great, easy access to the beach and very quiet. The food was good based on the few meals I actually had there. The overall facilities are good based on the price points
Service levels at the bar were terrible, requested (2) glasses of wine with dinner and had to return 10 minutes later to the bar to get them as the bar tender was busy chatting. Breakfast was served with limited assistance, and it took 20 minutes to get a pot of coffee despite (3) request. The wi-fi was horrible as I could not get a connection in my room at all and when I went outside it was spotty. If they improve the service delivery they could really be an awesome resort. Would need to consider carefully a second stay.
Location was great
Initial room was dirty and not maintained. The coffee machine was broken. The coffee was past it's use by date. I had to wait 45 minutes and complain twice to get a new coffee machine, which is completely unacceptable. I booked a room with one king size bed & got a room with 2 double beds. I was eventually moved to a room that matched my booking but only after spending an evening in this room. Even after discussing the issue with the accountant (as the managers were not on site for the entire time I was there) the new room still had coffee which had passed it's sell by date! Shocking!
Though the was a bit older, I found it to be very clean.
Mosquitoes. I had a couple that bit me while I slept.
The staff was good and very friendly and helpful, the hotel's location to the beach was great, the food was good.
This is a very old hotel, the beds and linen badly needs replacing... the towels were thin and stained... there was a lot of black mould around the pool, at the pool bar and around the plant island in the pool, the pool was dirty and very disgusting.
Two staff members encountered where good. Good wifi service.
Many staff had a poor approach. Food was bland and poor selection. Accomadation was poor - Like Butlins. Very dated... Had to pay for drinking water in bedrooms even though on all inclusive.
The rooms are very well appointed and they all seem to have a sea view. Great views and handy location for exploring the island.
Staff at reception didn't answer calls and wi-fi often disappears. 'Semi-formal' dress code for dinner means that men should wear trousers and a collared shirt! C'mon we are on holiday!
Nothing at all, partially only swimming pool for its vastness and tasty cuisine.
It is no hotel but rather hostel. Hotel from 70´s with old obsolete furniture. The dirty beach with rest of fish visceras and trash - nobody has interest about it. Bothering dogs at the swimming pool and on camp beds. Personal in reception mostly unsmiled and unpleasant. Promising possibility to stay in room (for payment) after check-out time, reality was we had to move out although the hotel was one half full ("system does not allow it"). Promised transport from the ferry port - nobody came, no apology. Two tenis courts - first without net, second with net no fixed - drooping. Old furnished room - 3 stars hotel ? It is joke !
Loved the pool
Had to wait long for my room to be prepared even though I booked in advance
very nice beach
the food the overall upkeep of the resort the 70's chic of the rooms (the bathrooms are new, though) the other "all inclusive" guests at the resort
The friendly and caring staff we came into contact with, the well manicured grounds, the pool, the food and the wonderful entertainment and not forgetting the beach. We will certainly be returning.
The food was great. the staff was very nice and helpful. but i love the saturday night it was great.
the only problem i had was they did have vegetarian dish for people who didn't eat meat so my husband had to go out to eat. but it was ok.
the food and drinks were excellent .hotel has a lot of potential. tfe front desk and restourant workers were mostly very pleasant and hard working
the beach was littered with trash. towels could be more plentiful
All you can eat buffets with great choices, large pool, friendly staff, quiet relaxed natural atmosphere.
pool closes at 6pm
no good room service at all not kept clean either
The food was excellent: tasty and healthy. Staff was friendly and helpful. Lots of drinks, definitely recommend the all-inclusive package!
The pool closes at 6.30pm but I suppose there is good enough reason.
The meals were excellent.
The check-in time is 3.00PM
The beach side room, the food, the staff, and the poolside bar.
The television was not in line with the bed. A love seat chair should be added to the room furniture. No napkins or paper towels in room to clean up spills.
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