The only real complaint is that we were hitting the beach so often that we tracked sand into the room and we wanted our sheets changed every day. However, we forgot to look in our folder and find the card requesting them to make up the bed. So, I can't really fault them, I should have looked more carefully, and the policy is green and responsible. However, everything was very clean and they still gave us new sheets every other day, without the card :)
Perfect location, right in the center of everything Kenting, night market right outside. However, what makes this hotel superb, is that the building entrance recedes back, so you are away from the noise, crowds, and chaos. My girlfriend and I didn't have scooters, so it was the perfect location for us to be in the middle of everything, without being overwhelmed by crowds. --And I must mention that the hotel meets western standards, very clean, very professional, huge comfortable bed. Highly recommended.