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Newest reviews for Jafferji House & Spa

  • Abbas
      South Africa
    September 5, 2014

    The overall ambience and character of Jafferji House is unique. Well worth a stay and close to the sea but in the old City

    7.9

  • Juan
      Nigeria
    August 23, 2014

    The design of the hotel is incredible. The service level of the staff was excellent, totally I recommend this hotel to whom will visit Stone Town

    8.3

  • Nancy
      United States of America
    August 23, 2014

    The rooms and decor throughout the place is phenomenal. It felt like we were living in a Zanzibari palace. We had the Spice Suite which was very cool and had a little extra bed perfect for our daughter. The restaurant was very good, nicely prepared, reasonably prices, and full of local flavor; our few meals there were the best we had in 8 days on the island. The location is fantastic--on a pedestrian street one block from the water and Forhodani Park/Gardens and within walking distance of everything (though I wish I had known it was on a pedestrian street--you can't drive up to the door, so be ready to park a ways away and carry/pull your bags through narrow alleys to get to the hotel). The park has a nice playground that we took our daughter to a few times.

    The front desk staff could use additional training on customer service. There were minor hassles dealing with them. I had pre-paid for our room, but the girl at the desk when we arrived didn't notice and tried to get me to pay again, and it took some pack and forth for her to realize I had paid. Then when we were leaving, the guy tried to make me pay an extra $50 for our daughter's extra bed, though I had paid for that as part of the original rate, and it again took a while and me pulling out my printed emailed and him making several phone calls to someone (manager?) til it was resolved. Then I paid my balance, with a credit card, and a few minutes later when I was literally walking out the door, he said he "forgot" to charge the 5% fee for using a credit card, so I had to go back and pay more. It was just like $3, but a better run place would have just written it off. It's a shame because everything else about the place was great, but I left with a negative feeling because dealing with this desk attendant was such a hassle. One more thing--could be positive or negative--the bathroom at least in our suite was "open concept," that is, there were no doors/separation between the bathroom/toilet and the sleeping area. This might be a challenge depending on who's in your party and your privacy preferences!!

    9.2

  • Patricia
      Canada
    August 12, 2014

    We felt extremely safe here. The staff were helpful. Wifi was reliable and their breakfast was awesome.

    9.2

  • Annalena
      Switzerland
    July 26, 2014

    Great location in the midst of stone town

    Personnel was friendly, but then, not up to expectations considering the price level of the hotel

    7.9

  • Christoph
      Austria
    July 15, 2014

    - great location - our Princes Salme Suite was huge and very nicely decorated - everything feels in place and the design of the whole hotel is fantastic

    a bit overpriced

    8.8

  • Cecília
      Mali
    July 10, 2014

    The decor is beautiful. The fusion of cultural artifacts makes it very special. The breakfast was also good, apart from the coffee that was horrible.

    No alcohol was sold. The mosquito nets had wholes.

    7.9

  • Simon
      United Arab Emirates
    May 27, 2014

    The excellent reception at arrival Good quality / high end accommodation The lounge areas are good

    The expensive bill error on departure The length of time it took to check out The rooms were a little too dark

    9.2

  • Anonymous
      Slovenia
    May 26, 2014

    very friendly and professional staff, fabulous design and interior of the hotel

    9.6

  • Pierre
      Germany
    May 4, 2014

    Very nice upgrade to Kamasutra Suite with outside bath - Most random place ever and highly recommended for H-mooner's

    Warm water for the bath tub outside was not sufficient and breakfast should be served on the balcony (SPA balcony) instead of the restaurant.

    8.8

  • Anonymous
      Turkey
    January 28, 2014

    The location of the hotel was just perfect: "The heart of stone town". The staff was friendly and my room, "salme suit" was so authentic and comfy. Probably will be in my top three. The breakfast was nice with lots of options. I loved the fresh fruit juices and pastry selection. It was a lovely stay.

    They could come up with more options for daily activities. I had to discover everything on my own. Besides you pay 5% more if you pay by card but it was worth it.

    8.8

  • Anonymous
      Australia
    December 8, 2013

    Unique, comfortable and quiet surroundings. Lovely courtyard for breakfast or to relax.

    Long wait for hot water - but they warn you so it's not a big deal.

    9.2

  • Tania
      United Arab Emirates
    October 9, 2013

    My room was fit for a princess...

    10

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