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Resort highlights

Free parking

Activities:

Fishing Ping-Pong Darts
Show map Royal Zanzibar Beach Resort

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Newest reviews for Royal Zanzibar Beach Resort

  • Andrew
      United Kingdom
    July 15, 2014

    I cannot praise the bar, restaurant and entertainments staff highly enough. They were exceptionally friendly, helpful, engaging and fun. Unfortunately their professionalism is not a value shared by their reception staff who were unhelpful, inefficient to the point of being ineffective, uninterested and indifferent when their mistakes were pointed out to them. Although the activities available at the hotel are limited the pools are outstanding. While they are slightly irregular in shape you can manage a very good endurance swim in several of them.

    Many of the hotel's facilities were either closed or damaged beyond use. This included the sole double canoe (preventing my partner and I paddling together), some of the gym equipment, and one of the restaurants. I was particularly unimpressed with the fact that for the first half of our stay very little was on offer and you had to really look for the all-inclusive options. However, on arrival of a large group of Italians the services suddenly opened up; mini bars were filled, snacks were offered, activities were promoted. Clearly the hotel was on half measures until they deemed there to be enough guests to mae it worth their while. Despite frequent requests accommodation facilities that were reported faulty were not fixed. this goes back to the reception staff who have an inability to record issues and act against them. Hugely inefficient. Finally, while the hotel is on a very good beach it was often not worth using as you were incessantly hassled by traders plying boat trips, cheap trinkets etc. Regardless of how often or how forcefully you told them 'no', they continued to chase you asking why you will not support their family, why you will not support their country. One US gentleman made a very valid point..do any of these traders pay tax? Almost certainly not. It is they who do not support their country. In all, an expensive place to go for a decent swim. I would avoid it altogether.

    5.4

  • Wouter
      Belgium
    June 28, 2014

    Very friendly staff, delicious food, wonderful environment and spatious resort. It was the perfect place to end our holiday in Tanzania after our Safari. Everything is there to relax and revitalize!! If it wasn't for the distance, we would go back any time soon!

    10

  • Arik
      Tanzania
    June 15, 2014

    lovely white sands beach, lot's of swimming poolswith ocean view, quiet resort

    dining place is too smoky, low ( or non) WIFI signal, . beach boys are too pushing - not pleasant

    7.9

  • Yavuz
      Sudan
    May 30, 2014

    Beach, garden and the pool was excellent. I can assure you that the nature was so beatiful. We fall in love with that image. They have very smiling staff, thanks to all of them.

    We stayed for four nights. And everyday the menu was so simple and not enough delicious. They have to expand their menu and change it daily. We got bored of eating everyday the same thing. Lastly, our room was clean but due to the rain it was dropping water from its ceiling. Fortunately it was in the bathroom it did not affect us too much. The facility has to be renovated or restored.

    7.9

  • Ruqaya
      Bahrain
    May 6, 2014

    I liked the resort, the room, staff were awesome, the way the resort has been done.

    I did not like the food much because it suppose be different kind of cuisine. the breakfast was good but lunch and dinner were not upto the standard with the other hotels.

    10

  • Roberto
      Kenya
    May 3, 2014

    5 Stars: The pools (exceptional!) The gardens Some of the staff (not all) 4 Stars The staff (because they tried despite they did not know how) The bathroom The bed (very good mattresses) 3 Stars The food in general The rooms The SPA The hotel has many good things that make your stay comfortable; however this is not a 5 stars hotel. For anyone who wants to get there and has never been in a 4 or 5 stars hotel in Europe or US, the experience is very nice and welcomed. Myself I have been in 4 and 5 stars hotels in different hotels in Scandinavia and US and for as much this hotel "try" to give you a feel of a 5 star hotel it is not. If you have been in 4 or 5 stars hotels in a Western Country, keep in mind that Zanzibar has much lower standards and it is impossible to reach those high standards in an island. So if you look for the 5 stars hotel experience (and you know what it is) prepare yourself for a real disappointment. Perhaps this hotel is a 5 stars in Zanzibar according to Zanzibar standards and the Tourist Boarding (better give the hotel in your island many stars so you can squeeze more money from the tourists that will come back in form of taxes). I would give to it definitively better than 3 stars, but a less than 4 stars, it doesn't deserve 4 stars. Still I enjoyed the staying as after I toke a look to the place I lowered the expectations

    2 Stars The bars (unattended, poor service mostly due to lack of things) The barman in the pool bar (he was a ghost we have seen only once in three days for few minutes) 1 Star The Water Sport (you don't have a thing there and have to pay if you want to do something) The Gym (completely unattended, dirty, with two Tunturi tape roll machines but they DO NOT WORK and so the gym is like dump) You can stop here but if you want to know more details as why I gave less than 5 stars, here they are for those who want to know them: Please, understand that I don't want to criticize the hotel, but give feedback so that they can know how to improve the service and make clear to those who want to go, what they are going to expect: Food was tasty, but repetitive. The breakfasts had the exact same menu on each day. Very tasty and good indeed and sure I eat well, but a 5 stars hotel "add" that special something every single day. A warning for the Italians (as am I) the staff in the hotel don't know how to prepare espresso coffee (the reason probably is that in Zanzibar the majority of people - staff included - drink tea, so they don't have a clue how to operate an espresso coffee machine. I asked for a cappuccino on the Mapenzi Bar but the guy did not know how to do the milk foam. Later he brought me a coffee and I could taste that it was made with "instant coffee!!!" The next morning I went to the second bar close the beach since I saw written "Lavazza" in the coffee machine. Even the guy there did not know how to operate it and he started to open the "instant coffee" jar. When I explained that I wanted the "real" coffee made with the machine, he started to put "instant coffee" instead of the ground coffee in the machine and he wanted just make hot water pass through it. I gave up and left. Why I tell this is not to complaint, but PLEASE!!! Is this the service of a 5 stars hotel?

    5.8

  • Reynaldo
      Uganda
    April 24, 2014

    Staff incredible friendly and willing to help you. Food and facilities 5 stars.

    Ice is expensive in the island but a beach hotel has to have daiquiris! ;) Better and bigger selection of cocktails will be apreciated!

    10

  • Prachana
      United Arab Emirates
    April 16, 2014

    Just the swimming pool was great!!

    We arrived at the hotel at 21.30 so we missed the dinner buffet because of flight delays, we asked them to keep some dinner for us as we were very hungry travelling for almost 10hrs. When we reached the hotel, the dinner we got was cold cuts, cold chicken ham salami and some fruits for 275dollars we were paying per night it was ridiculous. We asked for room service and they said it was closed, we could not eat the food they offered us..and had to talk wid the duty manger to get two burgers organized...it was frustrating to get cold plate for 275 dollars we had paid per night. The room looks nothing like what it looks on the picture, old shabby pillow,bedsheet and blankets, definately did not meet the standard of 5star. The curtains were torn and falling out the hook, the room looked far from beautiful and you feel cheated cuz wad it shows on the website is definately not what you get when you reach there. The wash room shower is old and had stains on the window. The food had very limited choice and it was shocking for a 5star resort, beside egg there is nothing really good to eat during breakfast. People should definately not book this hotel,because what you in the pictures is definately not what you get,its a complete low standard hotel with the rip off of money. This was my second trip to Zanzibar, and staying in this hotel had made me not want to come back again!!

    2.9

  • Filipe
      Portugal
    March 18, 2014

    Beautiful hotel with nice sourrondings, gardens and pools, wonderful spacious rooms, great bathroom with a large bath tub. Excellent housekeeping staff! Very nice bartenders in the main building and sea restaurant. The manager deserves a special word of appreciation for his attention to detail.

    Poor atendence at the beach bar, which was fortunately well taken care of by the manager, Mr. Khaled. The main restaurant has much food variety and quantity, but lacks in quality for a 5 star hotel. The food needs professional help! The service is slow. Being self-service one should expect that cuttlery, dishes and cups would always be plenty and available, which was not the case several times.

    8.8

  • Steven
      Switzerland
    March 18, 2014

    Staff v friendly Grounds etc really nice and pool great

    Too much jambo - felt a bit forced Only one restaurant - menu v repetitive Shame that only local brands available for all inclusive Some pressure techniques to get you to buy massage/ special dinner

    6.7

  • Maria
      Brazil
    March 15, 2014

    A perfect place to relax and forget everyday stress. The hotel is beautiful! Lots of flowers everywhere! The pools are wonderful! And the staff is efficient and very friendly! Jambo!!!

    Not too easy to get to Zanzibar and The Royal...from purgatory to heaven...

    10

  • Kfir
      Israel
    March 7, 2014

    Best ovication ever! Everyhing was just perfect, can't think of one think that was not ok! We just came back from heaven and we can't wait to come back with our kids! Friendly stuff, private, every little think you need is there! Newly Internet in the rooms- perfect and also safe in the room as well! Thanks to all of the employees of RZBR to make us sooo happy!!

    10

  • Anonymous
      Belgium
    February 17, 2014

    - Friendly staff - Beach - Breakfast

    - Not a 5 star resort. It´s a good 4 star resort but far from being 5. - Too much focus on Italian clients (staff starts any conversation in Italian, most of food is italian, etc). Probably around 90% of clients were Italian, so you feel you are in Italy.

    7.5

  • Anonymous
      Israel
    February 14, 2014

    Big room, Very beautiful bed, staff is very nice and communictive

    Small things need more attention -E.g shower heads have to be replaced, Power plugs without actual electrivity, Not enough light for reading.

    9.2

  • Gil
      Israel
    February 12, 2014

    huge rooms,the service was excellent,location,very nice spa,clean

    the breakfast

    9.6

  • Annie
      Canada
    February 6, 2014

    The staff, service and facilities are outstanding. The beach is beautiful.

    Can't think of one complaint

    10

  • James
      United Arab Emirates
    December 29, 2013

    The staff the location the food the value

    10

  • Mehmet
      Turkey
    November 29, 2013

    Staff

    2. bed was not soo comfort

    9.6

  • Wayne
      Tanzania
    November 20, 2013

    Friendly staff beautiful location

    Limited fully inclusive very average food

    9.2

  • Hakan
      Turkey
    November 4, 2013

    We stayed as honeymoon couples, staff, food, enviroment were great

    Animations, noisy italians

    9.2

  • Ester
      Israel
    October 3, 2013

    Lovely hotel. The staff is friendly and welcoming and the highest level of service. The hotel's location and its proximity to the sea are advantageous spent for daily beach walks. The food,and the drinks were at an appropriate level and varied. Artistic program was also fun and varied. Definitely a hotel I want to return to it again.

    10

  • Svyatoslav
      Russia
    September 6, 2013

    Location. You can swim at the ocean and fill save. Big, very comfortable rooms. Exellent food. Beautiful territory. Calm. The staff is very friendly.

    A little bit expensive.

    9.2

  • Anonymous
      Australia
    August 25, 2013

    The resort was absolute luxury, I stayed in an ocean view room and the view of the water was incredible. The food was gourmet and plentiful with dinners organised on the beach as well as in the buffet eating restaurant. The staff couldn't do enough for you, highly highly recommended if you are looking for a beach escape.

    10

  • Anonymous
      United Kingdom
    August 9, 2013

    Great location, brilliant swimming pools, friendly helpful staff

    The food was fairly average and only one choice in the evening on the All inclusive package. Entertainment wasn't great

    9.2

  • Martin
      Norway
    July 29, 2013

    The whole experience was absolutely fantastic. Food was excellent, staff friendly.

    The free Wifi coverage was a bit instable. It was fast when it DID work however.

    10

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