Many of the hotel's facilities were either closed or damaged beyond use. This included the sole double canoe (preventing my partner and I paddling together), some of the gym equipment, and one of the restaurants.
I was particularly unimpressed with the fact that for the first half of our stay very little was on offer and you had to really look for the all-inclusive options. However, on arrival of a large group of Italians the services suddenly opened up; mini bars were filled, snacks were offered, activities were promoted. Clearly the hotel was on half measures until they deemed there to be enough guests to mae it worth their while.
Despite frequent requests accommodation facilities that were reported faulty were not fixed. this goes back to the reception staff who have an inability to record issues and act against them. Hugely inefficient.
Finally, while the hotel is on a very good beach it was often not worth using as you were incessantly hassled by traders plying boat trips, cheap trinkets etc. Regardless of how often or how forcefully you told them 'no', they continued to chase you asking why you will not support their family, why you will not support their country. One US gentleman made a very valid point..do any of these traders pay tax? Almost certainly not. It is they who do not support their country.
In all, an expensive place to go for a decent swim. I would avoid it altogether.
I cannot praise the bar, restaurant and entertainments staff highly enough. They were exceptionally friendly, helpful, engaging and fun. Unfortunately their professionalism is not a value shared by their reception staff who were unhelpful, inefficient to the point of being ineffective, uninterested and indifferent when their mistakes were pointed out to them.
Although the activities available at the hotel are limited the pools are outstanding. While they are slightly irregular in shape you can manage a very good endurance swim in several of them.