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Most recent booking for this hotel was today at 01:20

Score from 52 reviews Very good 8.3/10

Newest reviews for Zanzibar Serena Hotel

  • Abdul
      United Kingdom
    August 28, 2014

    Very helpful and friendly staff.

    10

  • Dave
      South Africa
    July 5, 2014

    Third time at least visitor here got upgraded to a suite one of my all time best hotels, location is world class, service old world. The doorman must be best in class ( maybe better than Vic Falls Hotel) . Seafood dinner on the roof is amazing. Nothing too much trouble for the staff which shows with proper training anything is possible, definitely 5 star

    9.6

  • Georgiana
      Australia
    June 23, 2014

    Central and Old World Charm.

    The hotel need to be renovated.

    7.1

  • Noel
      Australia
    June 4, 2014

    Everythiinh

    poor access to the sea for a swim. Steps from the guard location would be good.

    7.9

  • Mark
      Australia
    June 2, 2014

    Service, location, people, room, cleanliness

    Off season price was relatively high. Food could have had more variety

    9.6

  • Regula
      Oman
    June 1, 2014

    Outstanding, gracious staff. Made you feel welcome, remembered you and your habits. They are attentive but never obtrusive.

    I found the restaurant offerings and style to be a bit old fashioned. A move to more contemporary concepts and a move to lighter fare with local ingredients and flavours would be welcome.

    10

  • Tim
      South Africa
    May 15, 2014

    Everything Nice staff, good food Safe Best in Stone Town

    10

  • Margaret
      Canada
    May 9, 2014

    The patio from my room was spectacular. I liked to sit and watch the water and boats. The whole hotel is in the best location. I was there for 4days and could have stayed longer. Everyone on staff was so helpful and pleasant. Because of rain the terrace restaurant was not open so I will have to return.

    The food was not as good for a five star but I did not get to the lobster at the terrace restaurant. I did like the champagne at breakfast.

    10

  • Stephen
      Netherlands
    April 14, 2014

    I needed a one-day stop between business trips to Nairobi and Dar es Salaam and promised myself I would try Zanzibar and Serena there. You get exactly what you pay for - it's expensive but it's fantastic. The room was really nice - a bit old fashioned but nice and cool (even without a/c) and the net over the bed keeps the mozzies at bay. It's right on the edge of Stone Town but really quiet and tranquil.

    9.2

  • Anonymous
      United Kingdom
    April 5, 2014

    The perfect hotel. What more can I say.

    10

  • Neil
      Canada
    April 1, 2014

    The location! The building is tired and needs upgrading! The staff were extremely helpful! I don't think it is worth the $300.00 a night it cost us! Regards Neil MacKay

    6.3

  • Edward
      Tanzania
    February 1, 2014

    The restaurants were superb, both Baharia and Terrace.Breakfast was included at the room rate and was wonderful. Service was excellent.The hotel is centrally located in Stone Town, and the view of the sea from the room was spectacular.

    10

  • Anonymous
      Tanzania
    January 17, 2014

    staff very committed

    air conditioning is not working properly

    8.3

  • Luigi
      Italy
    December 18, 2013

    Historical Hotel in the center of Stone Town, from where we can explore eveything.

    Restaurant not at the same level as Hotel, when around town lot of local people is showing great talent and just could be hired.

    9.6

  • Ahmad
      Saudi Arabia
    August 14, 2013

    Design, location, food, staff

    Price

    8.8

  • Rowan
      Australia
    July 2, 2013

    The Hotel service was excellent The Hotel location was excellent The Hotel Management was excellent

    10

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