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120 East 39th Street, New York City, NY 10016 – Show map
Excellent location – rated 9.3/10! (score from 366 reviews)
Rated by guests after their stay at The Tuscany - A St. Giles Boutique Hotel.
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366 verified reviews
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The Tuscany - A St. Giles Boutique Hotel's staff speaks: Spanish, English
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Food & Drink
Bar, Breakfast in the Room
Free! WiFi is available in the hotel rooms and is free of charge.
Free! WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 60 per day.
Room Service, Car Rental, 24-Hour Front Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 366 reviews
Value for money
Show reviews from:
This 4 star New York City hotel is a 3-minute walk to Grand Central Station and Fifth Avenue. The hotel features an on-site bar, concierge services, and a 24-hour front desk.
Score from 675 reviews Very good
Just a 5-minute walk from New York Penn Station, this Midtown Manhattan hotel features a complimentary in-room wired and wireless Internet, daily complimentary hot breakfast and dinner with beverages...
Score from 81 reviews Excellent
A 7-minute walk from Central Park, this Manhattan hotel features an on-site fitness center and rooms with city views. Times Square is just over half a mile away.
Score from 892 reviews Very good
In Manhattan, New York City, this hotel is less than one mile from Times Square and the Broadway Theatre District. It features 2 restaurants, a bar and free Wi-Fi.
Score from 336 reviews Very good
Room size Customer care Staff Quality of furnishings Bathroom Location
Location is great Room was large and well appointed Bathroom was large and shower was just super Staff were friendly and helpful
The air conditioning/heating system did not work properly, room was too hot for sleeping and the unit made so much noise that one could not hear the TV!!
Location was great. Staff bent over backwards to help. Small family atmosphere yet very private. Rooms were fantastic
Toilet ran all night
After shopping and dining and walking the city all day/night long...I could return to a quiet street, clean room with great bedding to relax and sleep...very peaceful.
My shower was not working exactly right and made a high pitch noise while using it.
The tuscony and sister property are well located and a good value. There were a few issues... My original stay was for the Tuscony. The TV was on the blink and while not super important if I was going to be there for two days and it could not be fixed it would be an issue. The manager at the time bent over backwards to figure a solution. In they moved me next store to the St. Giles Court to a large view suite. It was a nice gesture and more than made up the inconvenience. The only issue with the court was one of two elevators was down my entire stay...it happens but caused delays getting up and down from my room on the 16th floor. The staff was very helpful at all times and Carlos the day porter was terrific.,I would stay again.
We stayed here for our honeymoon in August, we had the most fantastic stay, we had a complimentary upgrade to a corner suite it was amazing, extremely spacious, elegant & very clean, the bed was extremely comfortable, the decor was furnishings were very modern + the view from our room was of the Chrysler Building was stunning, staff were extremely helpful + courteous especially Nakia on the reception desk. Free wifi in the rooms was great. Excellent location, a few mins walk to Grand Central Station, close to Empire State Building & Times Square. We would highly recommend this hotel and will most definitely be visiting The Tuscany Hotel again !!!
Rooms are very spacious especially for NY standards. Great location, near Grand Central station. Quiet hotel, in a nice neighborhood
Could have used better bed sheets. Kind of worn and tired looking. Uncomfortable to sleep in first few nights. They were changed and no problems after that.
Loved everything! Doorman was great. Room immaculate. Bed comfortable. Too many wonderful things to list!
Can't think of a thing.
It is located very coveniently near Grand Central station and 10 min walk to Empire state building. It has very big rooms/ bathroom. Very clean and very comfortable bed.
A bit too pricey.
really spacious room, great bed, this hotel is what it is, nothing more nothing less. Low prices huge rooms (talking for NYC). Nice view of Chrysler building too. Great location just 2 minutes from grand central station. This hotel was really a pleasant surprise though i moved there after a week of stay in warwick hotel which was almost double the price and half the space.
No safe box in my room, no slippers. but no problem
The hotel has just been renovated so the rooms are new. They are also huge on a New York scale.
The hotel has all the pretequisites to be a great experience, but the service is just not up to scratch. The front desk did the minimum they needed to which would have been ok if they had smiled once in a while. As is, we were left with a bad taste in our mouths. When we checked in the room was dusty and the bathroom floor and toilet had clumps of hair. Housekeeping also consistently did not replace our drinking glasses. One of the times I called and asked for glasses and they said they were all out and asked if we could not use the one glass from the bathroom. Even with the big, new room would not recommend this hotel due to the service experience.
Room size and layout
The bed was so confortable All electronics accessory The shower The quiet sector
I liked the location and the price. It was also very spacious.
Well the only complaint was that one night we said we wanted a cab and the guy at reception said the doorman on the outside would assist but when we got outside there was no doorman.
Great beds, nice design. Loved it and I am picky !
The location is a bit quiet (few restaurants and shops around) but this can either be seen as positive or negative so depends on your taste.
Hotel was in perfect location. Our room was immaculate and comfortable with well done decor. Staff was friendly. Hotel upgraded us upon check in. Loved it. Would definitely stay again!
Room size and location.
Unfriendly staff. Bad room service, bad food and had to wait over 30 minutes for a bucket of ice.
the location was a good one
The elevators were noisy and loud. The noise starts in the morning and you wake up with this noise. The heating and cooling unit is also loud and vibrating when it works. There is no space to put your stuff in the bathroom even your tooth brush
Great location Great staff Quiet
The location only 3 blocks from Central Station. Good dining with lots of variety within easy walking distance. Large well appointed room with a great shower.
Not much. We really enjoyed our stay.
Very very friendly staff especially Mr. Shane at front desk. Big but cosy rooms. Great location for business travellers. I have stayed here a couple of times and enjoy it, that is why I come back.
Staff not very friendly. Hotel is very noisy, outside and inside noise very loud in the room.
We stayed here to celebrate our 1 year wedding anniversary. The location was perfect and the hotel was perfect and updated, which was just what we were looking for. The staff was very accommodating and gave us some great recommendations for places to go for drinks as well. I would highly recommend this hotel to anyone looking for a great hotel in Midtown!
Almost everything about the Tuscany is great. It is one of the few hotels in New York that I always enjoy staying at. The location, Murray Hill district, is fantastic and is littered with loads of eateries, pubs and places to go out in the evening. It is also very close to Grand Central and many other attractions.
Quiet neighborhood, a Starbucks close by, food options aplenty in the area. Grand Central was an easy 5 minute walk when it was time for us to leave. Most importantly the bed was so comfortable that my wife asked if I thought that they would notice if she were to try to take it home with her.
One issue only. The drapes in the room were all broken so they couldn't raise to let light in. Front desk said they were defective and are being replaced one by one.
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