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3900 Northwest 21st Street, Miami, FL 33142, United States of America – Show map
|Queen Room with Two Queen Beds - Club Lounge Access|
|King Room - Club Lounge Access|
|Traditional Room with Two Queen Beds|
|Traditional King Room||
|Deluxe Golf View 2 Queen Beds||
|Deluxe King Room with Golf Course View||
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4172 verified reviews
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Sheraton Miami Airport Hotel's staff speaks: Spanish, English
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Outdoor Pool (all year), Grounds, Terrace
Golf Course (within 2 miles), Fitness Center
Food & Drink
Restaurant, Bar, Breakfast in the Room, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 16.05 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 4162 reviews
Value for money
Show reviews from:
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Score from 660 reviews Very good
pool area wifi Friendly service- the entire staff was Tops! very clean and safe Hotel Computers available for guests use
We stayed on our first night with family before going on , perfect to break the journey up and perfect location
nothing I didnt like
shuttle service to airport and outlet shopping Comfortable and big bed with spacious room
Staff was not helpfull and facilities were very poorly maintained.
Room and comfy beds Staff were very helpful Restaurant waiting staff were very good
Bathroom - not very clean and decoration very tired Food was average and very expensive Evening meal came out cold and had to be sent back and back again
Front desk personnel at check in and check out were very friendly and professional. View of the Golf Course could have been spectacular Housekeeping staff were extremely pleasant. Restaurant Staff were fairly attentive and pleasant. - Food selection on the Continental breakfast was outstanding.
NO REFRIGERATOR in the room. Even Motel 6 and Days Inn have refrigerators in their rooms. Mold in the shower in the grout in numerous places. No shower cap provided in the room. No bottle water provided in the room, unless requested from the housekeeping staff. Spectacular view of Golf Course was ruined by the garbage on the walkway next to the river. When I called the front desk staff about the garbage, they explain that was the responsibility of the City. Even though it was within 30 feet of the hotel. Food on the Full Breakfast was adequate except the sausage, which was way overcooked. The cleanliness of the Restaurant is questionable because the foot stands of all the tables was disgusting. I believed this Sheraton Hotel was a four star caliber. This is not what I expected.
Your staff and service were excellent! Both at the desk, in the restaurant, on the shuttle to and from the airport and the man outside of the hotel directing the traffic in and out! A thoroughly memorable stay!
We loved it, the staff was very good, everything was super clean and perfect! The room was really comfy and the view of the golf course very nice. Not a notice from outside !!!
Very good food, friendly staff.
We had to wait almost 15 minutes for the elevator to get from the 5th floor to the lobby
- access to airport - wifi
- dated property - had to use stairs from 4th floor room as one could wait for ages for the lift - poor level of housekeeping, grout around the bathroom, soiled- chipped glasses, cleaning materials left in bathroom - breakfast included with price was very basic continental breakfast. Even with an upgrade, the hot breakfast was of a poor quality
Good food in restaurant and very clean room.
Nobody helped us to take luggage to the room.
access to airport, car hire, metro-rail, good restaurant, good flexible service, highly professional standards, good pool. Make sure to ask for a room overlooking golf course, which is a great view - the other side overlooks main road, car parks and metro rail station.
no issues on anything
Comfy beds nice lobby atmosphere with live music in lounge
Did not pay attention to request for Starwood Preferred Room Amenity did not honor request by phone for bottled water. Shuttle Driver encourages airline crew to board bus 1st despite 10 other passengers waiting for shuttle 1st.
Close to airport (although within walkable distance from the RCC, the way out of the RCC is difficult to find for pedestrians)
Room + furniture dated
Room service. Excellent service.
The bathroom. Everything too old and not working properly.
VERY helpful front-desk staff. View in the morning. Breakfast.
Lack of options for food and drink when arriving late; was quite disappointing not to be able to order a light meal and a beer.
The bed was comfortable The proximity to the airport
The room (non-smoking) smelled cigarette . The waiter who was serving us during breakfast was inconvenient and suggested that he could free us to pay for the breakfast if we gave some money to him (something we did not do).
ambience and warmness of staff
Didnt like having to walk up stairs to lobby, after parking car....elevator should be positioned from car park...especially for older people.
nice staff and clean hotel
pay for parking USD 15.00!!!
Caught a cd because a the public areas were too cold, and so were the bedrooms , apparently the aircon is set at a particular level and cannot be changed, therefore we had to switch it off and the room was too hot. I cannot understand why a restaurant in such a large hotel closed so early, and it was thanksgiving, we were very dissatisfied
The location of hotel is very convenient with shuttles running frequently. The price was very good online so I booked. Included was free breakfast. That was nice and quite large of a selection.
The checkin process. The girl on thanksgiving day was rude and everytime I asked about something she no we don't do that. Had stayed at hotel before and had issues with valet parking attendants, but gave it another try. Never again.
Free shuttle ,very close but not noisy. Receptionists delightful. Good bar , good snacks, nice breakfast included.Everything you would want for an airport hotel.
Thought it was a little overpriced
The room I got was to small to host 3 persons with luggage, we bearly have space to move around
did NOT LIKE to be charged for a glass of wine I did not ordered I did put that comment on the check, when I checked out the lady said they send me my bill via E-mail once they checked things out. TO DATE NEVER RECEIVED ANYTHING. I shall be back again on the 15th of December
The hotel was fine for overnight stay but would not recommend for longer visits.
Our room was a little dirty. I also wished there would have been restaurants within walking distance. The neighborhood is a little sketchy.
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