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Newest reviews for Renaissance New York Hotel 57

  • Joe
      Canada
    August 5, 2014

    The door attendees were especially friendly and helpfull with direction and advice for getting around. The rooms were extremly clean.

    Like most New York hotels the rooms are small amd I didn't like having totravel from an upper lobby to a lower lobby every time it wanted to go out.

    8.8

  • Anonymous
      United States of America
    July 29, 2014

    No refrigerator or microwave in the room. Also had bottles of water for purchase in the room. Really, you can't include that in the cost of the room.

    7.1

  • Lisa
      United States of America
    July 24, 2014

    The staff was great!

    8

  • Jaime
      Mexico
    May 31, 2014

    location is unbeatable! the hotel is very spacious, rooms are average size for the price.

    the hotel is dark, it needs a face lift desperately! the double executive room with two beds, has a really tiny window which makes you feel a bit claustrophobic!

    7.5

  • Manuel
      Puerto Rico
    May 24, 2014

    business center without printing paper

    7.9

  • Tina
      United States of America
    May 14, 2014

    boutique hotel; staff very responsive friendly; comfortable bed. asked for friends to be placed nearby~ they responded to our request by placing 2 doors down the hall! offered to give us a new room when TV failed to work.

    thought at booking, I was getting (2) double beds instead, only 1!! They offered a roll away bed but the room was limited in space. Bathtub didn't drain well.

    7.1

  • Joy
      United States of America
    May 13, 2014

    location, daniel the bellman eveyone was so nice

    we didn't get our room cleaned the next day and the ac kept going up to 75 even after setting it at 71, so we would wake up and turn it down several times during the night.

    7.9

  • Graeme
      United Kingdom
    May 5, 2014

    Staff were very friendly and helpful, hotel comfortable and location fabulous.

    9.2

  • Ramon
      Dominican Republic
    April 16, 2014

    Nothing

    Everything...specially your staff..very unpolite

    5

  • Jemma
      United Kingdom
    April 2, 2014

    The staff were exceptionally friendly. They were more than helpful to accommodate any queries. The bedroom was very comfortable, all rooms in NYC are small but the bed was extremely comfy.

    9.6

  • Anonymous
      United States of America
    March 25, 2014

    The staff was exceptional. The room was clean and nice. The price was phenomenal.

    10

  • Albert
      United States of America
    March 16, 2014

    Location and convenience.

    10

  • Laurie
      United States of America
    February 1, 2014

    Location

    7.9

  • Leslianne
      United States of America
    January 19, 2014

    The staff is friendly and efficient.

    The room was described as "cozy." Code word for really, really small.

    8.3

  • Frederic
      France
    November 21, 2013

    The guy at rront entrance from Poland was very kind and nice The house keeper too Others very average

    Room size vs photo Bed too short No fridge No sound proof window Cold Bathroom small Nobody help me with luggage Expected a better place money wasnot my main concern as long as i get good services No @ in the room

    5.4

  • Caroline
      United Kingdom
    November 9, 2013

    Location was great Staff were friendly

    Room service was terrible No adapter plugs available. Not acceptable for business travellers. Instead of going to the desk to check out, my credit card was charged with the balance. I had already paid the majority of the bill up front in cash, and explained that I would settle the balance in cash upon checkout. The card charged was my personal CC from the UK, which will incur charges and cause inconvenience when processing my expenses.

    8.8

  • Anonymous
      United Kingdom
    November 3, 2013

    location, staff, close to subway

    no free internet, restaurant

    9.2

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